What to do if the play market has stopped. Google Play services error: how to fix? What should I do if there is an error in the Google Play Services application? Clear cache and data from Google Play Services and related apps

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Many people are familiar with the situation when, when trying to launch an application, Google Play Market An error window appears on the screen of the Android device with the inscription: “Service Google Play stopped." There can be a great many reasons for this - for example, a malfunction of the gadget itself, technical problems with Google services, etc. However, this does not make it any easier for the user - after all, in fact, the Play Market is the main program of the smartphone, and its inoperability can lead to operational problems other applications.

What is Play Market?

Google Play or Play Market(previously Android Market) - service included in the set pre-installed applications Google. The Play Market is installed by default on all smartphones and tablets running Android systems. This service is an in-system store for games and applications, and allows users to download only verified files to their device.

Unfortunately, like any other software, the play market prone to crashes, technical failures and the effects of viruses. In some cases, in order to fix problems with Google Play, the application must be completely removed and reinstalled.

What to do if the play market is not working?

Let's look at a few of the most simple ways configure the Play Market and restore its functionality.

  1. Reboot the device. Rebooting the Android system is the first thing to do when problems are detected in the operation of any service, including the play market. Very often the problem occurs due to a normal system freeze, and disappears by itself when rebooted. In addition, sometimes malfunctions can be caused by “garbage” in the gadget - for example, remnants of already deleted applications or a large cache size. If the reboot helped and the play market was restored, download some special application from it (for example, Link2Sd or SdMaid) and use it to clean the device from unnecessary files- this will have a very beneficial effect on the operation of your smartphone.
  2. Network check. Before you take drastic measures, make sure that your device has no internet access lost. Check availability and speed network connection- perhaps your telecom operator has some technical problems, or you simply forgot to top up your balance. If there is no connection, problems with the application will resolve themselves when it appears. If everything is fine with the connection, proceed to the next steps.
  3. Setting the time and date. Such a minor nuance, how wrong set date or time may affect the performance of Google services. Enter the gadget settings, go to the “Date and time” item and set the correct values. It will be even easier to start automatic synchronization with network time by first selecting the correct time zone in the appropriate settings item.
  4. Google account activation. It is possible that your account is simply disabled. This is easy to check - go to the appropriate settings section and, if necessary, enable your Google account. This will almost certainly eliminate the problem of launching the play market.
  5. Reset Google settings Play Market. This method is also quite effective. It is aimed at clearing the Play Market cache, and is performed as follows:
    1. Enter the gadget settings.
    2. Select the "Application Manager" or "Applications" section.
    3. Go to Google Play Market.
    4. In the application management window, select “Erase data” (or “Clear cache”).
    5. After cleaning, restart your smartphone.
  6. Uninstalling updates. Follow steps 1–3 of the previous method. In the application management window, select "Uninstall updates." After this, the service will return to the original version, which worked properly. It is quite possible that the device, due to its technical imperfections, simply does not accept software updates.
  7. Reset Google Play services settings. If the previous methods did not have an effect, try the following manipulations:
    1. Go to your device settings and then to Application Manager.
    2. Select Google Play Services.
    3. In the application menu, select "Clear cache".
  8. Checking the Download Manager. It is quite possible that while using the gadget, you accidentally turned off the “Download Manager”, which caused the play market to not work. What to do in this case? Try going into the device settings, and then into “Applications”, go to “All”, find “Download Manager” among the applications and turn it on by pressing the corresponding button. Reboot the system and check if the Play Market is working.
  9. Removing a Google account. Please be aware that using this method may result in deletion important information, so make sure to back up your data ahead of time.
    1. Go to the gadget settings menu.
    2. Select “Accounts”, and in it - your own account.
    3. Click on the “Delete” button, then restart your smartphone and log in to your account again.
  10. Removing applications that interfere with the play market. It's no secret that more or less advanced users of Android devices often install applications from third-party sources, bypassing the Play Market. There are many reasons for this, and in the first place is the desire to receive full versions applications without paying the required amount. In particular, gamers often install software called Freedom, which allows them to make in-game purchases for free. If you have such an application installed on your gadget, try uninstalling it (be sure to stop its operation first - this is very important). Restart your smartphone and check if the play market is working.
  11. Full reset to factory settings. Do full reset should only be used as a last resort if all other means have failed. First, back up your important data, such as your contacts, and make sure the backup is successful. Then go to the settings of your smartphone, find the “Backup and reset” section there, and reset the settings.

What happens if you delete Play Market

If the play market flatly refuses to work, but you don’t want to take drastic measures and reset the gadget’s settings to factory settings, you can try deleting the application from your smartphone and installing it again. True, you can perform this action only if the device is rooted. If you don't have superuser rights, the most you can do is stop the application.

Removing the Play Market will affect the functioning of certain applications - in particular, Google services and those that require the Market to function correctly. In some cases, the user may even need to flash the smartphone to restore its functionality. So think twice before deleting.

How to restore the play market?

If Play Market was deleted due to a virus attack or you deleted it for the purpose of subsequent restoration, download the apk file from the official website of the application, install it and synchronize with Google account. This is not difficult to do - during installation, the application itself will prompt you to create a new account or log in through an existing one.

And lastly: in at the moment Hacked (that is, modified in a certain way) versions of the Play Market are very common. No way don't install them to your device: firstly, when downloading a file from an unverified source, you risk downloading a virus to your smartphone under the guise of the Play Market, and secondly, a hacked Play Market may violate normal work gadget, as a result of which you will have to reset the settings to factory settings or do a flashing.

Even if Android is amazing, it is not 100% stable. From time to time you may encounter some problems, small and big.

One such problem is a notification popping up on the screen that says . This problem usually occurs while the application is running or in use, resulting in data loss. Here are a few methods you can use to solve this problem.

1. Soft Reset

Sometimes an app crash is a one-time occurrence, and performing a soft reboot will help resolve the issue. Soft Reset means turning off the device, holding it off for a few seconds, and then turning it on.

Being electronic devices, smartphones are prone to problems. Sometimes a simple Soft Reset can solve the problem. It is recommended (but not required) to restart your smartphone at least once a day.

2. Forced stop

Force stop means forcefully closing an application if it does not close or behaves differently than usual. Force stopping an application removes any process associated with it. Here's how to force the application to close:

You may like:

  1. Go to your phone’s “Settings”
  2. Go to “Applications”
  3. Find the app that is behaving strangely or closing on its own
  4. Open it up
  5. Click “Force stop”

Your application should now work fine.

3. Delete application cache or application data

Sometimes clearing the app's cache can solve the problem. To delete the application cache, open the application in the application manager and click on “Clear cache”.

If the problem is not resolved, try deleting the application data. Deleting app data will also clear the app cache. Deleting app data may delete all data stored in the app, so make sure you have backup data. To remove application data, open the application in Application Manager and click on “Clear data”.

4. Uninstall and reinstall the application

Sometimes deleting an app and reinstalling it from the store Play Store may also solve the problem, given that the application is not a system one.

5. Clearing the system cache

If this problem occurs in multiple applications, that is, multiple applications stop on their own, you may need to clear system cache. Here's how to do it:

  1. Turn off your phone
  2. In this step you need to enter recovery mode, the entry method may vary depending on the device model, for example, Samsung allows you to do this with the following key combination: press simultaneously Volume up+Power+Home button
  3. If you did everything correctly, you should be in the recovery mode menu
  4. Use the Volume key to switch between menu sections. Find Wipe Cache Partition"
  5. Press the Power button to confirm the action
  6. Once the cache is cleared, select "System Reboot", press the power button again

6.Factory Reset

If the above methods do not solve the problem, you may have to perform a factory reset.

Before performing a factory reset, make sure that all your data is backed up as you will lose all data after a factory reset.

To perform a factory reset, go to your phone's settings, then to “Archive and reset”, which is in the subposition “Personal” or “ Accounts” (it’s different for everyone), then press the button “Data reset”. This should surely fix the error “Sorry, the application has stopped”.

Android users often use Google services. Sometimes problems arise in their operation or they stop running altogether. This article discusses the "Chrome app has stopped" error on Android, what to do and how to resolve the problem.

Clearing cache

Sometimes the problem is that the browser cache is full and needs to be reset.

Pay attention! The instructions are described for Android 6.0 with the MIUI 9 desktop. In other versions, the location or name of the menu items is different, but the principle of operation is the same.

  1. Open Settings → All apps.
  2. Select "Chrome".

  3. Click “Cleanup” → “Clear cache” → confirm the action.



Chrome update

In case the browser for a long time has not been updated, this must be done using the application store.

Pay attention! If the browser is not system application, reinstall it using Play Market.

Resetting your device

If the above methods do not fix the problem, you should reset your device to factory settings.


Conclusions

The error when Chrome app is stopped on Android appears due to problems with the browser. To fix it, you need to clear your cache, update or reinstall Chrome. As a last resort, you should reset the device to factory settings.

If you use your smartphone for a long time, then errors accumulate in it and one of the most annoying errors is that the Google app has stopped. In some cases the same error is called: application Google Play services stopped. In this article I will tell you ways to solve this error.

The error usually looks like this: you launch the application, it starts and immediately closes with this error.

There are several ways to solve this problem. So let's begin.

Perform a factory reset.

The easiest way. I already wrote, B different smartphones it is done differently. Here it is, using the Huawei 4C as an example.

Typically you need to go to settings, then storage and reset. Or in settings, recovery and reset. Sometimes this item is located in the section about the phone or tablet. Look in these sections, you will definitely find a reset there.

Update Google Play Services.

Application updates and the operation of some programs, for example Gmail, which does not work without Google Play, depend on the operation of Google Play services.

Google Play services are updated via Google Play (oddly enough). You can see if there are updates by following this link:

Reset the application cache.

Resetting the application cache also helps get rid of this error. Go to settings, then applications. Click on erase data and clear cache. IN Meizu smartphones it looks like this:

The error “Google application has stopped” appeared after flashing the smartphone.

This problem is faced by people who:

  • install non-original firmware
  • install the firmware not from your smartphone
  • Before installing the firmware, do not perform a wipe (do not delete old data)

In this case, as I already said in the article about resetting settings, resetting itself will not help you. You will need to reflash your smartphone or tablet again, but with the original firmware. On our website there is where you can find the original firmware for your smartphone. Please note that some smartphones have modifications and firmware from one modification will not work with another. The most common example is Sony smartphones.

Sony smartphones usually have two modifications - Dual Sim and Single Sim. And these modifications are not compatible with each other. You must remember this.

The error "Google application has stopped" appeared after updating the smartphone.

Another fairly common case when we update over the air, and then get a bunch of errors in operation operating system Android. There is only one piece of advice here - reset the settings to factory settings. This will clear your user data and settings. The problem should go away.

The second option is to try updating to this firmware not over the air, but by completely reflashing the smartphone. This can only be done by experienced users and the process may be individual for each smartphone; here you should contact the manufacturer for instructions.

If all else fails.

I don't think any of the points helped you. But let's try again. The solution to the problem needs to start small and end big, that is, flashing the smartphone. The general plan looks like this:

  1. update Google Play services
  2. clear application cache
  3. reset to factory settings
  4. reflash the device

One of the points should help you. Actually, I talked about them in the article. But if nothing helps, then perhaps you have old smartphone on Android and accordingly old Google version Play?

If this is the case and your warranty has expired, try to find custom firmware with new version Android. Typically, smartphones with Android 4.3 and above work fine in 2018.

Developers choose Android version 4.3, so you must have at least this version of Android.

And one more option.

Use old version the application you need. There's nothing wrong with that, especially if the developers have added some new functionality that you don't need.

Nothing helped? Write in the comments your smartphone model, Android version and what you did to fix this error. I'll try to help you!

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