What does error code 504 mean? Google Play Market does not work - an error has occurred in the application

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Can't download the game from the Play Store? Even it is not perfect and is not immune from malfunctions. The failure message contains only some numbers; the reasons for the error are usually not indicated. The most common error codes that appear are:









All owners of an Android smartphone may experience a problem while downloading or installing a program, application or game from the play market. An error can also be generated simply when logging into Google Play. Why is this happening?

Crashes are most often associated with program updates. Also, the reason may be in the cache, data or Google account.

The same recommendations apply to all failures on how to resolve them. You need to either clear the data and cache of the play market, or re-create your account. You can also reinstall the Play Store. And if you have root rights, you can try to intervene mechanically using a file manager.

How to clear the Play Store cache

How to clear Play Store data

If the error appears again after clearing the cache, try deleting Play data Store. This is done like this:

How to delete and re-create a Google account

Clearing the cache and deleting data should fix the problem. If she still hasn’t decided, there is another way. Try deleting your Google account from your phone. Then restart your device and create a new one.

After that, try downloading the application again.

How to reinstall Google Play Store


Using the File Manager

To use this method, you must be rooted. Also this method not recommended for non-advanced users of the Android system: if you mistakenly or intentionally delete important system files, your phone will stop working.

Still can't install the program? For some errors, simply reconnecting the Internet (the problem may be a bad connection) or rebooting the device helps.

If the methods described above did not fix the problem, contact support or a service center.

When using your Android device, you have probably installed applications from the Play Market (Google) more than once. Play Market) and may have encountered error messages that appear when downloading or installing applications.

Select play market error code:

Most often, the error message contains only some numbers, without indicating the reasons for the occurrence of this error. So we can only guess what caused this error, especially since Google does not provide official reference information on this topic. Let's look at some mistakes and possible options eliminating them, based on the experience of users of the English-language forum xda-developers.

Play Market error 495

Error when downloading or updating the application from the Play Store.

Clear Google Play Store data - Settings > Applications > All tab > Google Play Store > Erase data. Do the same with Google Services Framework. Delete your google account (Settings > Accounts > Google > select and delete your account), restart your device, add your account again.

Play Market error 941

Typically, this error occurs during the application update process.

Go to Settings > Applications > All tab > Google Play Market > Erase data. Return to applications, find “Download Manager” and clear the data as well. After that, try downloading the application again.

Play Market error 504

The application cannot be loaded due to this error.

Most often, as in the previous case, clearing data for the Google Play Market and Google Services Framework helps.

Play Market error 491

Delete your Google account, to do this, go to Settings > Accounts > Google > select and delete your account. Reboot your Android device and add your account again.
Next, Settings > Applications > scroll to the “All” tab > look for Google Services Play > click “Erase data”, and then “Stop”.

Play Market error 498

Your device's cache is full. Delete unnecessary applications (Settings > Applications > select the one you need > “Delete”) and files on the internal memory. Especially ones that take up a lot of space.

You can also clear the cache in Recovery mode (if it is installed on your device). In this case, boot into Recovery mode and select " wipe cache partition".

Play Market error 919

The application downloads but does not open.

You have too little space left on your internal memory. Remove all unnecessary data: large applications, videos, music and other files.

Play Market error 413

Applications and updates cannot be downloaded.

Go to Settings > Applications > All tab > Google Play Services > Erase data, Stop. We do the same for the Google Play Store application and clear the cache of your Internet browser.

This error may occur if you are using a prosky server.

Play Market error 921

Can't download the app.

Try deleting the Google Play Store app cache. If it doesn’t work, clear all Play Store data (Settings > Applications > All tab > Google Play Store > Erase data). But keep in mind that this will delete all the app settings you have made before.

If this does not help, then delete your Google account, restart your device and add your account again.

Play Market error 403

The application could not be loaded.

Option No. 1 - You are in Crimea, where since February 1, Google has blocked downloading and updating applications from the Play Store. In this case, you should use one of the applications that provides access to virtual private networks (VPN). For example, Hotspot Shield VPN (can be downloaded from Ynadex Store).

Option No. 2 - use several accounts at once on one device to purchase applications. Log in to the Play Store using another account and download again.

Play Market error 923

The application cannot be loaded.

Remove your google account from the device, remove everything unnecessary files and applications, if Recovery is installed, make “wipe cache partition”. Then re-register your account in the device.

Play Market error 492

The application cannot be installed or updated - error code 492.

Clear application data - Settings > Applications > All tab > Google Play Services > Erase data, Stop. And the same for Google Play Store. If this does not help, then do a factory reset - Settings > Recovery and reset > Reset settings. Just keep in mind that this will delete all your data located on the internal memory of the device.

Play Market error 927

Wait a while until the update process is completed. If after this the problem is not solved, then proceed according to the scheme already described above - clear the data for the Google Play Services and Google Play Store applications.

Play Market error 961

Problem installing the application.

Clear the cache - Settings > Applications > All tab > Google Play Market > Clear cache. If it doesn’t help, then select “Erase data” there.

Play Market error DF-BPA-09

DF-BPA-09 “Purchase processing error” is a fairly common error that may appear when trying to download an application from the Google Play Market and does not disappear when you try to download it again.

To get rid of the error, try clearing Google Services Framework data. To do this, go to Settings > Applications > go to the “All” tab > find Google Services Framework > click “Erase data”.

If that doesn't work, then go to play.google.com and try installing the app from there.

Play Market error 194

The application could not be loaded due to error (194).

An error occurs when trying to download or update an application via Google Play Market. Google technical support reports that the at the moment developers are working to solve this problem.

Here are some possible solutions from users:

  • Disable the firewall application or ad blocking application (Adguard, etc.) and try installing the application again.
  • Stop the Google Play Market application (Settings > Applications > “All” tab > Google Play Market > “Force stop”), disconnect and reconnect to wi-fi.
  • Try downloading the application through another Google account (create a new one or enter a different one in your device settings).
  • Connect to the Internet via a VPN client (Hotspot Shield VPN, Vpn One Click, Hideman VPN, PandaPow VPN, etc.).
  • Clear the cache and remove Play Market updates (Settings > Applications > All tab > Google Play Store > Clear cache and Remove updates).

Update 08/17/15 — the developers report that in new version Play Store error 194 has already been fixed. The update should be available to users soon (no specific dates have been announced).

Also, you can download the latest one at the moment Google version Play Store 5.9.12 and update manually.

Error code 910

The application could not be downloaded, error code: 910 - usually occurs due to problems with placing files in external storage.

According to feedback from users who have encountered this error, the most effective solution is to remove the SD card, after which you need to try to reinstall the application. After successful installation, you can insert the card back.

The second option is to change the default data storage location in the smartphone settings (if available). To do this, in the settings in the “Storage” section, you need to set the default memory as “Device memory” or “Device selection”, if “External memory” was previously set there.

We hope our tips will help you resolve the error that appears.

If you were unable to resolve the Play Market error or you encountered an error not described in the article, write in the comments. Please describe in detail the essence of the problem (device model on which the error appears, Android version, etc.).

Almost everything Android users At least once we encountered the fact that when trying to download an application or simply launch the Play Market, an error popped up under some number. In this article, we will look at solutions to almost all errors that you can find in the Play Market.

Error without number. If when an error pops up, its serial number is not written, then this is almost certainly a problem with Google Play Services. There are four ways to solve it, depending on the cause of the error.
The first thing you need to do is go to the “Application Manager”, find “Google Play Services” there and erase the application cache, going down a little.

If the cache clearing error does not go away, then uninstall the application and install it again. If this also does not help, then find the Google Services Framework application in the Manager and clear the cache.

If all else fails, then most likely your date and time are simply wrong, so the services cannot synchronize. Set the current date and time - everything should work.

Error 24 when installing the application on Android. This error occurs during re-installation. Installed files overlap with already installed ones, and an error occurs. To solve it, you will have to install additional application to obtain root rights. It's called Root Explorer and is distributed free of charge through the Play Market. In the application, you need to go to the Data section and delete the old files that you are going to replace.

Error 101. This is one of the easiest problems to solve. Appears when there is insufficient memory to install the application. All you need to do is erase unnecessary files from the device’s memory so that there is enough space for the new application.

Error 194. This error occurred on older versions of the Play Market. But about a year ago a version was released where this error was fixed, so you just need to update the Play Market to at least version 5.9.12 or higher.

Error 403 access denied how to fix. An error appears when purchasing goods on the Play Market if you log into it from several accounts at once. To fix it, you need to log in from your main account, delete the purchased application and install it again. Error 403 play market in Crimea occurs for everyone due to Google sanctions of February 1. How to fix it? Use a VPN or anonymizer when accessing the play market.

Error 413. Occurs when an application uses proxies that block application updates. You can remove this error by clearing the Google services cache.

Error 481. Occurs as a result of an account failure. To solve this problem, you need to go to accounts(s) as shown in the screenshots and delete your account. Then reboot the device and create a new one.

Error 491 when downloading from the market. This problem appears when the application cannot be installed or updated. The solution is simple. You need to clear the cache and Google Play Services data, reboot your device and re-create your account.

Error 492 in the play market it says that there is a problem with Dalvik (a virtual device for reading the Java language). To fix the problem, try deleting the Google Play and Play Market cache. If the error does not disappear, there is no way out, you will have to reset to factory settings.

Error 495 in the play market occurs as a result of failures in Play apps Market and Service Framework. To resolve the error, you should reset the cache of these applications and, if this does not help, delete your account.

Error 498 appears when your cache is full, so downloading from the Play Market is interrupted. To fix the error, delete the cache of unnecessary files that take up a lot of space. Hint: the most space is usually clogged social media(VK, Facebook) saved music.

Error 504 in play market. This is a copy of error 495 - the same problem and the same solution.

Error 911 denotes various authentication problems Wi-Fi networks. The first thing you need to do is erase the cache and clear the Play Market data. Then try connecting to another available Wi-Fi and continue the installation via mobile networks.

Error 919 simple means that the device has run out of memory. You just need to erase unnecessary music, videos, photos, applications and continue normal work.

Error 920 in the play market occurs due to problems with the Wi-Fi connection. To solve it, you just need to reconnect. If this does not help, then delete your Google account and restart your device. Also try clearing cache and Google services data.

Error 921 It pops up in the play market due to application installation being blocked. To clear the error, clean Play cache Market and Google Service Framework. Then turn off and on the device.

Error 926. This is another server error similar to the previous one. Clear the cache of service applications and restart the phone.

Error 927 appears in the Play Market because you are trying to download or update the application while the Play Market itself is updating. Just wait until the update finishes.

Error 941 (942). Two identical errors that occur when there is a problem with the Play Market. To fix this, clear your cache, erase your Play Market data, and re-create your account to be safe.

Epilogue.
If you find any other error in the Play Market that is not reflected in this list, then simply clear the cache and data from Google services; create a new account. As practice shows, this method works in 80% of all errors.

Device users on Android platform Sometimes they encounter problems when trying to download applications from Google Play Market. Failures in the functioning of the service are manifested by constant errors, the inability to log into Google Play, crashes of add-ons, partial and complete inoperability. In half of the cases, the error notification only indicates the code, without explaining the reasons that caused the failure. Google developers do not provide official information regarding troubleshooting this type of problem.

  • error 501 - it is impossible to open the Google Play Store or install the application;
  • error 504 - application cannot be loaded. Error 504 occurs when there are problems installing or updating applications. The reasons are either the application is unavailable on the server if it has been deleted, or the buffer is overflowed;
  • error 505 - multiple applications with duplicate permissions. Most often occurs on Android 5.0 Lolipop due to a conflict with some applications;

Error 501 in Play Market

Error 501 occurs when the app cannot be downloaded or updated. The problem can be resolved using several methods, and these options are suitable for solving most similar errors:

  1. Set the correct time and date, then check your internet connection.
  2. Make sure you have free internal memory, which should be more than the application you are installing takes up. If necessary, free up the required amount of memory.
  3. Reboot your device because Play errors Markets are often resolved this way.
  4. Reset the settings: to do this, go to “Device Settings” - “Options” - “Application Manager”. Select Play Market, delete data in it and clear the cache. Try installation again required application from the store. As an addition, you can remove all Play Market updates, which will return the application to its original state.
  5. This is what you need to do with the Google Play Services and Google Services Framework applications if the methods described above do not bring results.
  6. The essence of the error may be that the application is turned off " Google Accounts" If this is the case, then find its icon in the Application Manager and click Enable. You need to do the same with the “Download Manager” if it is disabled.
  7. Sign out and sign in to your Google account again.
  8. If all of the above methods fail positive result, it will help to simultaneously delete your account, clear the cache and data, reboot the device and create a new account.

Video: how to fix error 501

Error 504 on Google Play

Error 504 occurs when there are problems installing or updating applications. If the problem is not with a program removed from the site, then you can try the following:

  1. It is recommended not to use a proxy server. To do this, go to “Settings” - “Applications” - “All Applications” - “Google Play Services” - “Clear data” and “Stop”.
  2. Do similar actions with Google app Play Market and Google Services Framework.
  3. Clear your browser cache - you can use a special application for this, such as Clean Macter, or do it manually in Application Settings.
  4. Restart the tablet or phone that is experiencing the problem and try installing or updating the app again.
  5. As a last resort, delete your account Google entry, reboot and create a new account.

Video: Troubleshooting Error 504

Error 505 on Google Play

Error number 505 can only occur on the Android 5.0 (Lollipop) operating system. And it happens due to the use or installation of applications based on Adobe Air (RedTeam, Bingo Blitz, Evernote, etc.). Applications that are developed using this utility have their own icons, which Android versions Lollipop disappears, as a result of which error 505 pops up. Deleting such applications is impossible, since Google Play does not display them. One of effective ways To resolve error number 505, reset your smartphone to factory settings.

It is important to know that when you restore your Android smartphone to factory settings, all data will be lost, so it is recommended to do backup copy data.

Step-by-step instructions for restoring factory settings:

After this, you can use the Play Market, but if the error remains, you can clear the cache and data of the Google Play application:

  1. Enter "Settings".
  2. Open the Applications section.
  3. Next, select the “All Applications” tab.
  4. Find Google Play.
  5. In the Google Play app tab, click on “Clear cache” and “Clear data”.

Video: Troubleshooting Error 505

Error number 506 in Google Play Store

Error 506 is quite rare, and there are several ways to fix it.

The first and most popular is clearing the cache and data of the Google Play Market application, which occurs according to the algorithm specified for errors number 501, 504 and 505. After clearing the cache, you must forcefully stop the Google Play Market application:

  1. Open the Google Play Services application. You need to clear the cache and application data.
  2. Then find the Google Services Framework tab (in the same place, in the “All Applications” section).
  3. Also find the Google Open Services Framework and also clear the cache and data.
  4. Then reboot your smartphone or tablet running Android system and try installing the application you are having problems with again.

In some cases, this method is ineffective, then you can follow the following recommendations:

You can remove the memory card mechanically by removing it from the slot on the device.

If the problem persists, you can delete your account by following these steps:

  1. Enter the Settings app on your Android device.
  2. Find and enter the section " Accounts" or "Accounts and synchronization."
  3. Click on the Google tab and delete your account.
  4. Then go to Google Play and log in.
  5. Download and install the problematic application.

If this method does not bring a positive result, then you can try the last method - changing the location for downloading applications:

  1. Go to Settings on your Android device.
  2. Open the "Storage" section and in this section select the "Preferred installation location" of the application. Three options will be offered: " Internal memory", "Memory card", "Installation at the discretion of the system." You need to select “Install at the discretion of the system.”
  3. Go to the Google Play application store, download again the application that was generating the error.

Alternatively, you can suggest downloading an APK file of an earlier version desired application. And after that, update it via Google Play.

Video: fixing error 506

Users of devices with operating system On Android, various errors often occur when working with the Google Play Store application. Each error occurs for a different reason. Moreover, almost every failure can be solved by clearing the cache and application data. However, there are exceptions. In any case, there are a sufficient number of ways to fix problems with the Play Market on Android.

If the server on which your resource is located is overloaded (this happens due to the exhaustion of the traffic limit), it displays the message to the user: “Error 504 gateway time out.” Translated into Russian, this means: “the gateway’s response time has expired, the gateway is not responding.” A situation arises when Apache physically cannot process all http requests, and they queue up. However, a limited time passes and a message is received stating that the request has not been processed.

To remedy the situation, you need to optimize your server. To do this you need to change the volume RAM and the number of http requests (Apache) is increasing. Another option is to optimize the performance of all scripts on your site. This operation will help improve processing performance.

If you pay for your hosting, you should immediately contact support for help. The support service is obliged to check your site for any faults and, if possible, “repair” it. This opportunity should not be neglected. There may be more “holes” that need to be patched than you think. Some hosting providers provide technical support over the phone. This type help is very useful if this is your first time encountering such technical problems, like error 504. Thanks to this support, you can learn how to fix them yourself, without outside help.

There is another reason why a 504 error may occur: the script executing some command does not fit within the time frame that is set for it. This may be due to a request for third-party resources, or he himself is doing something else at the time. For example, it builds a search index.
To remove the fault, you can go in two ways:
1) make the script easier by optimizing it;
2) increase the value of the PHP parameter max_execution_time.
Once again I would like to raise the issue of technical support hosting provider where your website is located. Of course, everyone has their own, but the duties of support are mandatory for everyone. There are cases when questions sent to support remain unanswered. Especially if it concerns any lags. For example, the same 504 error occurs. In this case, change hosting. If more serious problems arise, you are unlikely to be able to count on their help.


There is one more point that should be mentioned. If your site is located on free hosting and has a three-level domain, then do not expect that your applications will be considered in the near future. First of all, such supports work with clients who pay them a monthly place on the site. Of course, there is no reason to blame them, because regular clients are more important. Therefore, if you want the 504 error to no longer bother you in the future, go straight to paid hosting. There is no catch in this; by switching to such a package, you will save yourself and your work on the Internet from many unwanted and unpredictable problems.

That's all I wanted to tell you about such a phenomenon as error 504. Let it occur to you as rarely as possible!

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