Messages on classmates do not open, what should I do? Why don’t messages open in Odnoklassniki and what should I do? Low Internet speed

This problem occurs in every third social network user. Moreover, very often the breakdown affects not only messages, but also other useful tabs (Guests, Ratings, Alerts, etc.). What to do in such a situation? Unfortunately, there is no single method to solve this problem. The fact is that the source of such problems can be several factors at once. Let's look at the most common reasons and tell you how to resolve them.

Technical work

The administration of the Odnoklassniki website regularly improves and finalizes its resource. Therefore, sometimes access to certain functions may be limited. In this case, there is nothing left to do but just wait. Basically, technical work is carried out at night, when online activity on the site is significantly reduced. Also, the administration always notifies its users in advance about planned work, so such outages are not a surprise.

Third party software

Nowadays there are practically no such programs, but sometimes you still come across them. These are programs that you have installed on your computer, and they block certain functions from playing in the browser or directly in the social network. If you have a suspicion which of the programs may perform such actions, then try disabling it. Then double-check the operation of messages in Odnoklassniki. If it doesn't help, check the settings installed antivirus. Perhaps it is he who is blocking the opening of messages.

Adobe Flash Player

Flash player is responsible for playing animation and images on websites. There is a huge possibility that messages are not opened due to the lack of a Flash player. In this case, go to the official website of the program: https://get.adobe.com/ru/flashplayer/ and download the appropriate version.

Important! Download the program only from this site, otherwise you risk downloading viruses that will cause even more problems.

Viruses

Viruses can also cause Odnoklassniki to not work correctly. Launch your antivirus and scan your entire computer. Perhaps there is a Trojan in some folder that blocks the necessary software scripts. Antivirus can be purchased on official websites, or download a free trial version.

Browser settings

Sometimes the browser is the source of the problem. Many still use the ancient Internet Explorer, which has not been supported by developers for a long time. Accordingly, it may break and no one will repair it. Download modern browsers: Google Chrome, Mozilla, Opera, Safari. These programs are regularly updated by teams of real professionals. Therefore, if any breakdown occurs, not even an hour passes before it is repaired.

If you already used one of these browsers, but still encountered problems opening messages in Odnoklassniki, then try clearing the cache. This procedure is required for any browser. This way you delete gigabytes of unnecessary information that has been clogging up the browser’s “memory”.

If you do everything written above, then most likely you will no longer have the question: “Why don’t messages open in Odnoklassniki?” However, if the problem persists, contact a specialist who will determine the source of the breakdown.

Very often, users of the ok.ru website are faced with the question: “Why don’t messages open in Odnoklassniki and what to do?” There may be several reasons that, collectively or individually, caused this problem. We'll look at everything possible options and we will try to help you in this situation.

Internet problems

Very often the reason for poor website performance is precisely unstable connection to the network. After all, a social network is nothing more than a huge number of files and processes closely interacting with each other. If the Internet speed for normal operation OK is not enough, then functions such as messages may simply not open. But it happens that others stop working too.

To resolve the issue where messages are not being sent, try checking to see if another application is using network access. For example, a torrent client can load a channel at 100% and make it difficult for others to work network programs, including the browser.

It's very easy to do. The task manager will help us. Launch it and go to the Processes tab. Then click on the “Network” column to sort programs and processes by download speed. As you can see, our entire channel is loaded with the uTorrent application. If the same thing happens on your PC, just limit the access speed and messages in Odnoklassniki will start working.

Also try checking the speed of your network connection using the reliable service speedtest.net.

The normal speed, sufficient for the operation of the ok.ru website, is considered to be approximately 2 MB/s.

Prevention on the site

Sometimes, especially in the past, Odnoklassniki performed website maintenance related, for example, to updating its functionality. Because of this, some functions may not work or may not work at full capacity. For example, adding voice message into correspondence could cause its short-term dysfunction. This usually happens at night, and in lately and does not affect the performance of the site at all.

If you encounter such an inconvenience, the only option is to wait. In other words, visit the site later, and within a few minutes its functionality will be restored.

Antivirus is bothering us

Sometimes you cannot open messages in Odnoklassniki because the antivirus blocks the full operation of the browser. That's right, instead of protecting us from malware, it interferes with normal online communication. To check if this is the case, turn off your defender for a while and check how correspondence works without it.

If the antivirus is to blame, we need to add our browser to its trusted one, whitelist. We will show how this is done using the example of Windows 10 and its defender. In other operating systems and browsers, the process is similar.

So, in order to add our browser, and with it the Odnoklassniki website, to the White List, do the following:

1. Open the antivirus by clicking on its icon in the system tray and go to the settings.

1. Next we go to the section (we marked it in the picture below).

1. Then click on the item.

1. Click the plus sign and select “File” from the drop-down list.

1. Next, go to the location of the executable file of our browser and select it by clicking the “Open” button.

As a result, Google Chrome will be listed in trusted list and the antivirus will no longer be able to influence it.

Check the operation of your messages. Didn't help? Then let's move on.

Computer problems

That's how the operating room works Windows system, that as it works on the disk and in system registry A lot of “garbage” accumulates, which interferes with the normal functioning of the OS itself and the programs installed on it. As a result, we receive broken messages in Odnoklassniki, especially on not the most powerful PCs.

Let's look at an example of cleaning a PC or laptop using the CCleaner utility. This is one of best solutions to perform such tasks. So, download the program and run it. Next, follow our step-by-step instructions:

1. Install CCleaner and open it. When the window appears, go to the tab and click the button (marked with the number "2").

1. The PC is being scanned. Simply put, the program looks for unnecessary, junk files.

1. Once the search is completed, click the button labeled .

1. The first time we are asked for confirmation, so that it does not appear in the future, check the box marked with the number “1” and click “OK”.

1. Our computer is being cleaned.

As you can see, more than 13 GB of “garbage” was found on the PC, which is a lot. CCleaner does its job perfectly.

Let's not forget about the system registry. To clean it using the same utility, do the following:

1. Go to the tab marked with the number “1” and click the button labeled “Search for problems”.

1. We are waiting for the scanning to complete.

1. As soon as the search comes to an end, click on the button marked in the screenshot.

1. Next, click. All registry problems will be fixed at once

That's all. In the future, CCleaner will monitor the state of your PC and, if necessary, help fix problems.

Attention! Before you start using the program, be sure to close all other applications and save their data.

Browser problems

Very often, the browser, or more precisely, its clogged cache, is the culprit for non-functioning messages in Odnoklassniki. It can be cleaned. We will show you how this is done below.

In order to delete all temporary files of Google Chrome, Opera, Mozilla Firefox, Microsoft Edge, Internet Explorer or Yandex Browser, we will use the same hotkey combination. The cleaning process itself differs on different browsers, but it’s not difficult to figure out. Our example is based on Google Chrome. So let's get started.

1. Open our browser and press the button combination: Ctrl +Shift +Del.

1. Depending on the browser, a new tab or window will open in which we will need to configure what exactly we want to clear. Then press the button marked “2”.

1. We are waiting for the cleaning to complete, after which the browser will no longer be able to cause broken messages in Odnoklassniki.

The cache should be cleared constantly. It's best to do this about once a week. Only in this case can you guarantee fast and error-free operation of the browser.

We solve the problem on the phone

Now let's look at options for fixing the problem with not working OK messages from your phone. We will do this by clearing the cache of the Odnoklassniki application and temporary browser files.

Clearing the app cache

The mobile application from Odnoklassniki is used everywhere. In order to delete its temporary files, do the following:

1. We lower the “curtain” of the smartphone and click on the settings gear (you can also find them in the Android menu).

1. We look for the “Applications” item and tap on it.

1. We select the application we need - of course, this is Odnoklassniki.

1. Then alternately press the buttons marked “1” and “2”. This will delete both cache and data.

An example of deleting cache is shown on a XIAOMI brand phone. In other devices everything is done in a similar way.

Clearing temporary files using Chrome as an example

Now here is a way to clear temporary files or cache in Google browser Chrome (used when accessing the mobile version).

1. Open the browser menu (can be located in different places, for chrome - in the upper right corner).

1. Select the item.

1. And we delete the data that has accumulated over a long time of using the browser.

1. We will be notified that the profiles of the following sites will be disabled. We agree and click “Clear”.

1. The cleaning process has begun. Its duration will depend on the volume of “garbage”.

That's all. Temporary files of our browser have been deleted and the operation of messages in OK should improve.

Results and comments

On this note we will end. We hope our article helped you solve the problem and write a message on Odnoklassniki. If you still have questions, write them in the comments. We or one of the users will definitely give practical advice.

Video instructions

To complete the picture, we recorded a video on clearing temporary files in computer and phone browsers.

Social networks were created with very specific goals and objectives, and one of their main functions is virtual socialization. In other words, communication. Odnoklassniki is one of the largest social networks, standing at its origins in the Russian segment of the Internet.

But this mastodon was not spared from occasional technical glitches. After all, what kind of full-fledged connection with friends can we talk about if we have to face the sudden question “why don’t notifications open in Odnoklassniki?”

But notifications are an irreplaceable thing. These are new friends, comments under the status, invitations to , notifications about how things are going on your farm, who gave your photo what rating, all the birthdays of friends that you just can’t remember. The list can be continued further, but it is already clear that you won’t be able to feel comfortable.

IMPORTANT! Experience shows that there is no need to panic. Often, fixing problems on social networks will take just a few clicks.

If you are faced with a problem accessing notifications, do not frantically write to the support service with calls for help “how to open notifications?” or “why can’t I read the notifications, what should I do?” It is likely that you can handle this yourself. So, here is a list of common reasons why notifications don’t want to show up in front of us.

Technical work is underway on the server

PLEASE NOTE! If “alerts” or any other services do not work, and about the technical work was not reported in advance - this means that some kind of failure occurred, which is now being resolved by qualified specialists.

There is nothing you can do here except wait. If the reason is that you don’t know who to take revenge on for the low rating given under the photo - technical work, then the same advice applies. In addition, most likely, you were warned, and the service administration apologizes deeply.

Data cache full

As practice shows, many things are to blame for our own laziness or forgetfulness. Yes, applications sometimes need to be cleaned, otherwise they become cluttered and there is simply not enough space for new data.

In the case of any browser you use on a PC, you need to go to its “Settings” and find “Clear history” there, which is what we do; the checkboxes must be in front of “cache” and “cookies”. Also an invaluable assistant, and not only in this matter, will be the universal “cleaner” CCleaner, which can be easily found in free access on the official website of the application.

Another reason could be various utilities that interfere with the correct display of some service functionality. For example, Adblock or Adquard. And if the first utility protects and is extremely useful (in its settings we specify that “classmates” should be ignored), then the second is something akin to viral content.

The principle of operation is similar to the procedure for cleaning the browser on a PC. Sometimes the situation can be corrected by simply re-logging out.

In the Android application, the same principle: go to the main “Settings”, go to the “Applications” tab, select the browser you are using and click “Clear cache”.

CAREFULLY! Do not confuse the “Clear cache” button with the “Delete data” button. These are two radically different options.

In the case of Android, as personal experience shows, sometimes it helps to simply restart the application. And this is done not by removing open processes from the curtain, but in the same way as clearing the cache. Only in the application options you will need to select “stop the process”, and then open the application again in the standard way.

Problem with antivirus software

It often happens that the antivirus presents not the most pleasant “surprises”. Sometimes very incomprehensible - for example, a firewall can block the Odnoklassniki service or one of its sections. In this case, all you need to do is add the site to the exclusion list.

Another reason is various types of malware, which can also block the site itself or its individual sections. The solution is disinfestation. Install any professional antivirus program and scan your PC for viruses. Here you can even get by with a trial license period.

Problems with the Internet connection you are using

There is no need to explain anything here. Wait for a normal connection signal to appear, and in case of persistent problems, contact your Internet provider.

If none of the reasons apply to your case, you must contact the service support team.

The main thing to remember is that there are no unsolvable situations, and difficult paths are not always the most correct.

Why don't messages open in Odnoklassniki? Sometimes users encounter a similar problem. But it is important to conduct a thorough study possible reasons to propose an appropriate solution.

1. Watch video.
2. Messaging.
3. Listening to music.
4. It is suggested to run simple games.
5. Create friends lists.
6. Visit communities.
7. Follow your friends' updates.

But what if you can't access your messages? This situation is extremely rarely observed among users. Possible reasons:

• Internet speed is too slow.
• On the website in at the moment work is underway or problems have occurred.
• Blocking by antivirus programs.
• There are problems with your PC.
• There has been a hack.
• The browser is broken.

The reasons should be discussed in detail and recommendations provided to users.

Message does not open in Odnoklassniki: how to open

In most cases, the problem is the Internet speed. If the bandwidth is minimal, then loading takes a long time. You can wait a few minutes for the tab to appear.

Check your internet connection. Go to any other site and wait for the page to load. If it was displayed, then there is access to the network.

The second stage is to check the speed. You need to go to the speedtest.net portal. What to do next:

1. Click on the check button.
2. Wait for the results to form.
3. Study the presented parameters.

If the speed is lower than what was promised under the tariff, it is minimal, then you need to call the provider. Tell them about the situation and ask them to solve the problem. Resolving it may take time.

What should I do if the check revealed a lack of Internet access?

• Restart your device and router if you use wireless networks.
• Try visiting the site again.
• No network access? Call the provider, specialists should help the client.

Problems on the site

Sometimes the reasons are directly on the site. Possible problems:

1. Technical work.
2. Problems with the portal.
3. Server hardware failures.

IN in this case You don’t have to ask how to open OK. You will have to wait until the work is completed and access is restored. Typically the process takes 1-3 hours. The user can additionally write to support to receive clarification.

Blocking by antivirus

If messages do not open in OK, then it is worth checking the functioning of the anti-virus software. Algorithms individual programs may get confused, causing them to block regular applications and websites.

What to do?

• Go to your antivirus.
• Examine the program settings; some parameters may have gone wrong.
• If you do not find any deviations, then try disabling the antivirus.
• Check operation OK.
• If messages appear, then the software is the cause. Remove it completely and find an alternative.
• Problem not solved? Then let's move on.

In individual applications, the Internet screen has a white list of sites. You can add OK to this list so that the antivirus does not block access to it by mistake. Therefore, before deleting, carefully study the settings.

Computer problems

Restricted access to messages may have occurred due to PC problems. Among them:

1. Virus infection.
2. Programs freeze.
3. Connection failure.
4. Various system failures.

If your computer is infected with viruses:

• Install specialized software.
• Run a startup check. This method allows you to increase accuracy and identify probable threats.
• Restart your PC.
• Wait until the program analyzes all files. The procedure may take up to 1-2 hours.
• When viruses are detected, you will be asked to select actions for them. You can delete or quarantine.
• After the system boots, check the functionality of the site.

Programs often freeze due to insufficient RAM. Necessary:

1. Add RAM dies with the same characteristics as the old elements. Determine the compatible type of planks.
2. You can install a simpler browser that does not require a large amount of RAM.
3. If the RAM is not enough for the OS, then using lightweight software will not greatly affect the situation.

When a system failure occurred:

• You can call a specialist to conduct a diagnosis.
• Another option is to reinstall the OS.

If the browser is to blame

Users experience difficulties with some browsers. Necessary:

1. Close unnecessary tabs. For example, Chrome uses a lot of RAM, which can cause the application to freeze.
2. Clear cache and history.
3. Reload your browser.
4. Try using a different program.

If, after installing another application, messages began to open, then a failure occurred in the browser. When the situation does not change, you need to continue to look for the reason.

There was a hack

Messages in Odnoklassniki are not opening? Maybe, account was hacked. What should the user do?

• Go to your browsing history.
• See which cities the entries are from, compare the IP with yours.
• Change the password to a more complex one.
• Check the functionality of the site.

Garbage in the system

Windows quickly becomes clogged with junk. These are files from various programs that populate the system. As a result, difficulties arise when using the PC. The situation is better for Mac owners, but cleaning is also recommended for Apple devices.

How to remove junk from PC?

1. Install CCleaner for Windows and CleanMyMac for Mac.
2. Launch the program.
3. Activate verification.
4. Give permission to remove garbage.
5. Present additional features to improve computer performance.

Messages do not open on Odnoklassniki on my phone

But what to do if messages cannot be opened on your phone? Possible reasons:

• There is no Internet access or the speed is too low.
• Operation failure OK.
• Error in application code.
• Filled RAM.
• Viruses.
• The system is clogged with garbage.
• Your account has been hacked.

First, you should check your Internet connection. Open any website in your browser and wait for the page to appear. The speed can be determined by loading, when turning on the display of parameters in the status bar, or by special programs.

OK may have crashed. If the servers have crashed, problems have arisen, or technical work is underway, then the user can only wait. Elimination may take time.

The possibility of an error in the application cannot be ruled out. You cannot fix it yourself; you will have to wait until the developers detect the glitch and release a program update.

If the RAM is full, you need to close other applications. You can unload programs from the background to free up RAM. There are special utilities, which automatically close unnecessary applications.

If viruses penetrate, you will have to download specialized software. Perform a scan with it and detect possible threats. Delete infected files or place them in quarantine, you can carry out treatment.

Is there a lot of garbage accumulated in the system? IN official store applications can be found suitable program for cleaning. The software is easy to use:

1. Download the app.
2. Launch it.
3. Activate search.
4. Confirm cleaning.
5. It is recommended to carry out the procedure from time to time for prevention.

If hacked, you must immediately change your password. Come up with complex code to prevent scammers from re-entering your page.

Often, recently, users of the Odnoklassniki social network have noted a problem due to which no one could open personal messages, notifications or discussions. " Endless loading" meets anyone who tries to access these tabs on the site. Let's figure out what the reason is and how to fix it!

Cause:

You may have configured the Internet incorrectly on your personal computer. However, if the reason is this problem, then you will not be able to open and home page"Odnoklassniki" It's easy to check - try opening any search engine. Opened - skip this point; no - look further!

Solution:

Inspect all Internet cable connection points. Check their integrity. Also call hotline Internet provider and find out the reasons for the lack of Internet access.

Technical work on the Odnoklassniki website.

Cause:

Any site requires constant update and checking its performance. Maintenance that slows down or completely prevents access to the site may prevent you from opening messages, discussions or alerts. Most often, a warning about them will accompany the password entry page for logging into Odnoklassniki, or directly when loading the page you will see a “window” with a warning.

Solution:

Wait. There is nothing more left. The period of technical work is always indicated. And don’t be angry, because if it weren’t for these works, the site would have “broken” or not worked correctly!

Blocking by antivirus.

Cause:

It often happens that an antivirus blocks access to these pages. Why? It may not correctly identify dangerous pages. He may also not be the best example himself. great program. Try opening Odnoklassniki with your antivirus turned off. If it works, then that’s the problem; if the page still doesn’t open, then skip this point and look further.

Solution:

Uninstall your antivirus and install a new, more recent one. The base of such a program will be larger, which will allow you to use Odnoklassniki and from latest threats will protect.
You can also add the site to the "exception" list. Then the antivirus will not block access to the social network.

Viruses on a personal computer.

Cause:

Sooner or later, while surfing the World Wide Web, we will “drag” a virus onto our computer. Trojan or worm - it doesn't matter much! The main thing is that they can cause restrictions on your access to messages, discussions, and so on.

Solution:

Find the “full scan” tab in your antivirus and run it. Yes it will last for a long time(from an hour or more), but you will eliminate all viral and spyware, which will open access to the Odnoklassniki website.

Computer problems.

Cause:

Over time, any computer becomes filled with various garbage from the Internet. The PC becomes clogged with various programs and cannot open your Odnoklassniki page due to workload.

Solution:

Clean your computer from various unnecessary programs, restart and give it a rest. It is also recommended to scan your computer for viruses.

All these tips will help you fix the problem that is causing the Odnoklassniki website to not open. If it is still inactive, then take your computer to a repair service, because most likely the problem is a component failure system unit. We hope that we have helped you resolve this issue, and you can communicate with those closest to you again!