The windows store does not work in 10. How to return the Windows Store to working order: we use universal methods

For some users, the Microsoft Store does not start in Windows 10 or an error occurs when installing the application. The solution to this problem can be quite simple.

Problems with the Microsoft Store may be due to an antivirus update. Turn it off and check the program's functionality. Restarting your computer may help.

If you encounter a problem that requires you to check your connection with error code 0x80072EFD and Edge and Xbox not working at the same time, proceed directly to Method 8.

Method 1: Using Software Repair Tool

This utility was created by Microsoft to find and fix problems in Windows 10. Software Repair Tool can reset network settings, check the integrity of important files using DISM, and much more.

Method 2: Using Troubleshooter

This utility is designed to find problems with the “App Store”.

Or this program may already be on your computer. In this case, follow these steps:

Method 3: Recover important system files

Some system files may have been damaged that affect the operation of the Windows Store.

This way you will check the integrity of important files and restore damaged ones. Maybe, this process will take quite a long time to complete, so you will have to wait.

Method 4: Reset Windows Store Cache

Method 5: Reset Update

Method 6: Reinstall Windows Store

Can also be done in PowerShell.

Method 7: Re-register Windows Store

Method 8: Enable Network Protocol

After receiving the unprocessed Windows updates 10 October 2018 Update, many users encountered an error in which they do not work system applications Windows: Microsoft Store reports no connection with error code 0x80072EFD and suggests checking the connection, Microsoft Edge reports that he "This page cannot be opened", Xbox app users are having similar access issues.

At the same time, if the Internet is working and other browsers can easily open any Internet pages, most likely, the current problem can be resolved by enabling the IPv6 protocol in the settings. This will not affect your current internet connection in any way, as essentially all data will continue to be transmitted over IPv4, but Microsoft appears to require 6G IP support to be enabled.

You can open Microsoft Store, Edge, Xbox and check their operation.

For users of several network adapters You will need to open PowerShell with administrator rights and run the following command:

Enable-NetAdapterBinding -Name "*" -ComponentID ms_tcpip6

Sign * wildcard and is responsible for enabling all network adapters without the need to enter the name of each of them individually in quotes.

If you changed the registry, disabling IPv6 there, return the previous value to its place.

For more information about key values, see the Microsoft manual.

If the problem was IPv6 being disabled, all UWP apps will be restored to functionality.

Method 9: Create a new Windows 10 account

Perhaps a new account will solve your problem.

Method 10: System Restore

If you have a restore point, you can use it.

Here are the main ways to fix the problem with the Microsoft Store.

If, when you try to install an application in Windows 10, an error with code 80072efd, 803F7003, 80073cf9 appears, then the Windows 10 Store is not working on your computer.

In addition to the frequently encountered codes listed, there may be other problems in the window with information about the problem.

Today's instructions will tell you why the store does not work in Windows 10, and how to get it back to functioning. First, let's look at the sources of the problem, then the simplest methods for solving the problem, and then we'll focus on less safe ways return the application store to a working state that affects the “tens” security settings.

Sometimes following the second instruction can lead to new errors, so follow its steps carefully.

First of all...

Remember if there were problems with the application store before installation or update antivirus program. If not, immediately disable active system protection and check if this is the solution. This often happens.

Also open the "hosts" file located in the "System32\drivers\etc" directory, which is located in the "Windows" folder, using text editor. It should not contain lines with the word “Microsoft”. Otherwise, delete them.

Another solution has been proposed on the Microsoft forum - checking the date and setting the correct data if the current date used on the computer is not displayed correctly.

The last thing that can facilitate the ability to install programs from the store is a simple restart of the computer: perhaps it is necessary to complete the installation of downloaded updates for the “ten”.

Resetting the application store

Applications from the Windows 10 store are not installed, although you have tried all the recommendations? Then proceed to resetting the Windows 10 store.

1. Shut down the application.

2. Open the search bar and enter “wsreset”.

3. In the search results we call context menu commands and execute it with administrator privileges.

After closing the command line window (sometimes this happens in a split second), the store will launch. It works, but refuses to install applications?

4. Log out of the system and log in again account.

Although the method does not always help fix the problem, it is still worth using, especially for beginners, because the next option can bring a little trouble.

Let's use the Troubleshooting tool

The tools integrated into Windows 10 for detecting problems and eliminating their root causes are a reliable tool that has helped hundreds of users return the top ten to working condition.

1. Go to the “Control Panel”.

2. Enter “remedy” into the search bar and launch the tool to find and fix problems.

3. Select “Windows Store App” and “Windows Update” to search for problems related to these system tools.

After the diagnostic tools are completed, we check the functionality of the store by first restarting the computer.

Resetting the update center

To reset the update center, follow the steps below.

1. Disable the active network connection.
2. Calling command line with administrator privileges.
3. We execute the following commands in order:
4. net stop wuaserv;
5. move c:\Windows\SoftwareDistribution c:\Windows\SoftwareDistribution.bak
6. net start wuaserv.
7. Reboot the computer.

We check the functionality of the store and the function of installing applications from it.

Reinstalling Windows Store on 10"

Reinstalling the magazine is performed as follows.

1. Open a command line with administrator privileges.

2. Run the following command:

PowerShell -ExecutionPolicy Unrestricted -Command "& ($manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest)"

3. Restart Windows 10.

Again, we check whether the app store is functioning in the “top ten”.

Problems with the Windows 10 Store? This trouble has already affected you. If not, then you have a unique opportunity to get to know her outside her scope. In other words, be on your guard.

So why might this happen. And the reasons are:

A pirated operating system often causes problems with the operation of the Windows 10 store. Since the store is a program, its operation directly depends on the quality of the system. And that is why it is so important that the operating system is activated and only licensed. Because every user knows that pirated operating systems are not that high quality and often crash. This is what leads to the Windows 10 store not working. Even if the pirated build is of high quality, it will not be able to work with the store. The solution to this problem is extremely simple. You just need to reinstall the system and make it not pirated, but activated licensed. And only in this case everything will fall into place and the system will work.

The next reason is some problems with the account. They also occur no less frequently than other reasons. Since it is through the account that the path to the program occurs, it must be configured according to all the necessary parameters and work without failures. And here's how to check if your account settings are correct:

• "control Panel";
• "accounts";
• "family security"

And in the last menu you need to check the control parameters. The degree of security at this level is adjusted using a slider. When the slider is installed at the highest point, safety will be at the highest level. At the lowest - at the lowest. Or it's simply disabled. Moreover, security must be optimal. Too high an indicator is simply useless. And setting it to the minimum value, that is, bringing the slider indicator to zero, is also not recommended.

Among the common reasons, we should consider in more detail and technical work, during which the application may not function. But this will be a temporary indicator. As soon as the technical work is completed, it will work properly again.

Many people have already heard about how the Internet works. But this is what incompatibility means. This concept means some kind of inconsistency. And it can manifest itself during the update operating system. When the device has not yet been rebooted, but the system has managed to update.

If none of the above reasons worked, you should solve by other methods the reason for the Windows 10 store not working. And here are some suggestions.

By using troubleshooter

1. Download the troubleshooter utility and run it.
2. Checking the work.

Software Repair Tool

This utility was released on August 20, 2016. And the utility offers a comprehensive solution to faults. It will independently create a restore point and begin correcting errors through analysis.

Software Repair Tool Tasks:

• Reset network settings for Windows;
• Reinstalling applications using a PowerShell command;
• System files are checked using DISM;
• System for launching updates and programs from Windows 10;
• Restoring the power supply circuit;
• Free up space by getting rid of outdated backup copies.

Recovering and checking system files

Running the scan:

1. Open a command prompt as administrator (click on the right start key and select required section) then enter the command “sfc /scannow”.
2. Restarting the computer.
3. Enter the following command “DISM.exe /Online /Cleanup-image /Restorehealth”.

This operation helps check all system files. And as soon as damaged files are found, they will be replaced.

And so a little explanation, for those who started checking, but encountered this problem. There was some curling of the second program. This didn't actually happen. It just takes much longer to complete than the first one, and it feels like an unexpected error occurred, which in fact did not happen. Everything is going strictly according to plan. And just a little patience and the program will complete what it started.

Reset cache

The store may also not work due to a banal cache overflow.

Here is the solution, sequence:

1. Launch the Run window (Win+R).
2. Enter the "wsreset" command.

After this, you can try the store's functionality.

Other ways to solve the problem

Using PowerShell, re-register the store. And for this action you just need to run the command in a special tool from the PowerShell program for re-registration.

Here's the sequence:

1. Start the program. And select “Run as administrator”.
2. Next, run the following command: Get-AppXPackage -AllUsers | Foreach . And enter enter.
3. As a result of the work, errors highlighted in red may be displayed. And they should simply be ignored.

Create a new account

A new profile is simply created as an administrator. And enter two commands:

1. "Net user NEW_USER_NAME /add."
2. "Net localgroup Administrators NEW_USER_NAME /add."

Moreover, where the words “new user name” are displayed, enter the name that is most convenient for you. And further, if the problem could be solved using this particular method, then simply delete the old profile.

System Restore

1. In the control panel, select the “Recovery” item.
2. In the window that will then open, select the “Start recovery” link and now follow the instructions.

Reinstalling the store using PowerShell

If the magazine malfunctions, you can simply remove it. But it simply cannot be removed as standard. Here's what to do:

1. Let's open PowerShell as an administrator.
2. Let's enter the command Get-AppxPackage windowsstore | Remove-AppxPackage and apply using the Enter key.

This action will disable the application.

Restoring after a store shutdown Here's what to do to get your store running again:

1. Run the PowerShell application as an administrator.
2. We enter a list of all applications that Windows sees using the Get-Appxpackage –Allusers command.
3. Find Microsoft.WindowsStore in the list of applications, and then copy the following PackageFamilyName parameter to the clipboard.
4. Add-AppxPackage -register "C:\Program Files\WindowsApps\XXX\AppxManifest.xml" -DisableDevelopmentMode this command is for registration, but instead of XXX you will need to enter the value of the parameter that was copied in the previous step.

This is how you can easily and simply restore the application.

Error downloading the application

We perform the following actions:

1. After closing the application, type wsreset in the search and run it as administrator.
2. Then the store will be launched automatically.
3. If this instruction does not work, then exit both the store and your account. Open the account again and try to repeat all the steps.

Troubleshooting feature

List of actions:

1. Control Panel.
2. “Find and fix problems”, then “troubleshooting”.
3. "View all categories."
4. Perform troubleshooting for both the store and the update center.

Reset Update Center

We start this method by turning off the Internet. And further steps:

1. Run Command Prompt as Administrator.
2. Enter the command net stop wuaserv.
3. Command move c:\Windows\SoftwareDistribution c:\Windows\SoftwareDistribution.bak.
4. Next net start wuaserv.
5. Close the line and restart the computer.

The application is not working, what should I do?

Reset the application. The data (cache) of the application itself is simply reset. As follows:

1. Settings - system - applications.
2. Select the desired application from the list.
3. Next "Advanced options".
4. Reset settings and reset storage.

Reinstalling the application and re-registration

Be careful, in some cases new problems may simply be added to current ones. This can only be done using PowerShell.

You need to run the assistant program as an administrator. Next, copy this command Get-AppXPackage | Foreach and press confirmation with the enter key.

If you have started following the suggested steps, but still cannot launch the PowerShell application. Then we should approach this from the other side. You should first simply go into the folder located at C:\Windows\System32\WindowsPowerShell\v1.0. Powershell.exe. We launch this application and wait for the action to begin. Next, we accept everything on behalf of the administrator and similarly enter the command AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml">. It needs to be confirmed again by pressing the enter key on the panel. And again we are waiting for the end of the team’s work process. Reboot the device. And now all that remains is to check the effect of the program that did not work. Whether this method helped in solving the current problem or not.

But if this method doesn’t work, then don’t despair. All is not lost yet. There is also the most advanced method of influence.

Initially, you need to remove all those applications whose launch seems too critical. You can simply reinstall these applications. The method for reinstalling the application has already been described in the previously stated paragraphs. Just do the same for each of your critical applications. Moreover, it is not always necessary to carry out the same identical and boring procedures of influence for each specific application. You can do this automatically, and a program called FixWin 10 has already been developed specifically for this purpose. You will just need to select one of the proposed items called Windows Store Apps not opening in the Windows 10 section itself.

Resetting the store cache

This is another useful action that can also solve the problems provided. You need to try to reset the store's cache. Everything from the Windows 10 application. And this process was also described previously in full and detail. If this step does not solve the problems, then all that remains is to reinstall the store itself. Perhaps something went wrong when you first installed it, and that's why there were problems with operation. Try the installation again.

While working with Windows 10, users often encounter Store problems. It either does not start, displaying some error number, or automatically closes when trying to do something. The Windows Store is a very useful and convenient application; a large number of different universal programs designed for the latest Windows 10 are available in it. Therefore, many users are wondering why the Store does not start in Windows 10 and how to solve this problem.

Ways to fix the Store

First, it’s worth explaining that the Store application is part of the Windows 10 system itself and it is impossible to reinstall it separately. Therefore, we will use the following methods to fix it.

Using troubleshooter

Her tasks include:

• reset Windows network settings;
• reinstalling applications using PowerShell commands (including resetting the Windows Store);
• checking the integrity of system files using DISM;
• launching installation of Windows 10 updates and programs;
• restoration of the power supply circuit;
• Clean up space by deleting outdated Windows backups.

After fixing, you will need to restart your computer.

Checking and restoring system files

Let's run a system file check. To do this:

As a result of these operations, all system files will be checked, and if damaged ones are found, they will be replaced.

Advice! The second command takes quite a long time to execute and may feel like it is stuck, so be patient and wait until it finishes its work.

The Windows 10 Store may not work due to a full cache. To reset it you need:

1. Launch the Run window (Win+R).
2. Enter the "wsreset" command.

After the reset, an attempt will be made to launch the Store application. If even after this it does not start, then move on to other methods.

Re-registering a Store using PowerShell

Here we need to run the re-registration command in a special PowerShell tool, for this:

When finished, you should reboot the system and check the operation of the Store.

Create a new account

If the methods indicated above did not help solve the problem, then we try to create a new account with Administrator rights and try to launch the Store from it. In order to quickly create a new profile in Windows 10, launch the command line as Administrator and enter the following two commands without quotes:

1. "Net user NEW_USER_NAME /add."
2. "Net localgroup Administrators NEW_USER_NAME /add."

We replace NEW_USER_NAME with any name we choose.

If the problem with the Store was resolved in this way, then we delete the old user. And if errors still occur, then you need to delete this created profile and run System Restore.

System Restore

If none of the methods helped solve problems with the Store, then the last method remains is to launch a system restore. To run this tool you need:

1. and select Recovery.
2. In the window that opens, click on the “Start recovery” link and follow the instructions.

Removing (disabling) a store using PowerShell

If you do not use the Store, you can delete it, but this cannot be done using standard means.

For this we need PowerShell:

1. Let's open the PowerShell tool as Administrator.
2. Let's enter the command Get-AppxPackage *windowsstore* | Remove-AppxPackage and press Enter.

After this, the Store in Windows 10 will be disabled.

Restoring the Store after a shutdown

Since Windows does not delete system applications, but only deregisters them, it is possible to restore the Windows Store. To do this you need:

Based on the results of the actions taken, the Store application (Windows Store) will be restored.

Conclusion

The store in Windows 10 can be either disabled if it is no longer needed or restored. If problems occur: it does not open or freezes, you can always find the right solution if you try a number of user-tested methods for restoring the operation of the Windows Store.

Without the Store, it is not possible to experience all the newness of Windows 10.

While working with Ten, users sometimes discover that the store has stopped launching or has disappeared altogether. Often there is also a situation where the application throws an error after trying to perform some action. The Windows Store is a very necessary and in demand program. There are a huge number of good applications that complement the functionality of the new system. Below we will talk about why the Windows 10 store does not work and how to deal with it.

Before we begin to solve the problem and tell you how to “cure” the Tens store, let’s figure out why it fails:

• entries in the system registry responsible for the operation of the store were broken;
• the WSService service, which is part of the Windows Store, has failed;
• the problem occurred after an incorrect update;
• When the store starts, error code 0x80072efd appears, and the program begins to slow down.

The following errors may also occur: "0x80d0000a", "0x80072ee7", "0x80070005", "0x800706d9", "0x8024401c" or "0x803f8001"

It is clear that problems in the operation of the program can occur not only for these reasons, but nevertheless, the indicated ones most often cause a failure. The main thing is, before we start fixing problems in the Windows 10 Store, know: the program is an integral component of the system and cannot be “treated” separately. You will have to fix problems by editing the OS itself.

Solving the problem

To fix store malfunctions, use one of the options listed below.

Using Troubleshooter

Developers from Microsoft have created their own tool, which should automatically fix any problems that arise. In order to use the program, do the following:

1. Initially, download the application using . In the window that appears, simply click the “Next” button.

You need to run the utility only with administrator rights. In order to do this, right-click on the file and click on the Run as administrator entry.

1. It will begin searching for problems that could cause the Windows Store to malfunction.

1. The program will inform us that the situation can be corrected with the help of updates that need to be installed. To do this, click on the appropriate item.

1. The system is being fixed, we are waiting for its completion.

As a result, we see the following picture. Fixed a service (that was broken or missing) and applied updates that were available but not installed. All we have to do is click the button labeled “Close”.

Using Software Repair Tool

In mid-summer 2016, Microsoft created and distributed to users a tool called Software Repair Tool - a utility for comprehensively solving problems with the Windows 10 OS, which will help us figure out why the store does not work in Windows 10. The application creates a restore point before start work.

Software Repair Tool Features:

• restoring default network settings;
• reinstalling programs using PowerShell (in particular, Windows Store);
• monitoring the integrity of OS files via DISM;
• installing system updates;
• reset the power supply to default settings;
• deleting unnecessary Windows backup data and clearing free space in this way.

Let's get started with the program:

1. First, download the application using a direct link. Then run it as an administrator, accept the license for use and click the “Next” button.

1. Next, the process of troubleshooting and fixing them will begin - we wait until the process comes to an end.

1. At 50% progress the program will require you to restart your computer. Close all applications, save your data and click the button that we have circled in red.

1. After the PC is restarted, the process will continue automatically.

1. If an update is found on the system, you will be prompted to apply it - in in this case it exists.

1. As a result, the reset of all PC programs will be completed; all we have to do is reboot the machine again.

Recovering system files

You can try to fix a Windows Store that won't open or has other problems by restoring its files. To do this we do the following:

1. Launch Command Prompt with superuser rights. To do this, use the OS search (magnifying glass icon on the left side of the taskbar) and enter the query “cmd”. Next, right-click on the result indicated in the picture and click on the line that we designated as the fourth number.

1. In the window that opens, enter the command: sfc /scannow and press Enter.

1. When the scanning is completed, restart your PC. Open the command line again (necessarily with administrator rights) and enter the operator: DISM.exe /Online /Cleanup-image /Restorehealth, then press Enter.

In the process of scanning everyone Windows data 10 will check their integrity and, if necessary, replace damaged ones.

Note: the second pass can take a very long time, sometimes it even seems that the utility is frozen, but we need to patiently wait for the operation to complete.

Resetting the cache

Sometimes there are glitches in Windows work Store are observed due to a full cache. Often, for the same reason, applications from the Windows 10 store are not installed. In this case, users see a message: “The Windows Store cache may be corrupted,” “There is an internal problem,” or the error code “0x80240438.” To clear temporary files, do the following:

1. Launch the “Run” tool (to do this, press two Win + R buttons together) and enter the operator in the window that appears: wsreset, then click “OK”.

The cache clearing process will begin. If everything works out, the Store application will open when the operation is completed. If this does not happen, proceed to the options described below.

Re-registering Windows Store via PowerShell

In order to re-register (reinstall) the Windows 10 store, we take the following steps in PowerShell:

1. Open the Tens search tool (the magnifying glass icon on the left side of the taskbar) and enter the word PowerShell. When the result appears, right-click on it and select the item marked “4” in the screenshot.

1. In the opened PowerShell, insert a set of commands like:

And press Enter.

During the process, you will see a number of errors (red lines in the screenshot), but they will not affect the progress of the cleaning and you do not need to pay attention to them.

Once the process is complete, close all programs and restart your computer. After the system starts, check if the Windows 10 Store has started working. If not, it means that reinstalling the program failed. Let's move on.

Adding a new account

Another option that can help repair a store that won’t start is to add another account and launch Windows Store from under it.

Let's look at how you can do this as quickly as possible:

1. Open our command line with administrator rights. We wrote how to do this a little higher (we write it in Windows search 10 word cmd and run the desired result as administrator). When the window is open, enter the following operators one by one:

Instead of the line “user_name_whom_we_are_creating,” you need to enter the name of the new account.

If, after the new account is created, you can launch the store on its behalf, simply delete the old user and work from the new account. If this option does not help, we move on to repairing the store using system recovery.

System Restore

If none of the described methods helped to get the Windows 10 Store working, all that remains is to resort to the services of heavy artillery - system recovery.

To do this we take the following steps:

1. Open the Control Panel by running it through Windows Search. Click on the magnifying glass icon in the left half of the taskbar and start writing the name of the application you are interested in, and when the desired result appears, click on it.

1. When the control panel starts, enter the word “Recovery” into its search and click on the item indicated in the picture.

1. In the System Restore Wizard that opens, click on the “Next” button.

Important: in order for the recovery procedure to work, you must enable automatic recording of recovery points and create at least one of them.

1. Choose control point Windows recovery 10, to which the system will be rolled back and click “Next”.

1. At this point, preparation for the procedure is completed and we can close the master.

1. We will be advised that once we initiate restoration, it will not be possible to reverse it. If you agree, then click “Yes”.

1. The system rollback has begun.

1. The computer will reboot, since the recovery procedure is carried out in PreOS mode.

1. The system is being restored. It may take time - for example, our process took about 15 - 20 minutes.

As a result, the system will be returned to the point that was created earlier.

Additional information

You can turn off the Store in Windows 10 if you don’t need it and restore it after it’s turned off. In the article you found the answer to the question: what to do if the Windows 10 store does not work. If you have any questions, write them to us in the comments - we will help you get out of any situation.

How to fix problems with the Windows 10 Store: video instructions