New mail can be tracked by last name. Parcel tracking: Nova Poshta

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In the vast majority of countries, postal services are provided by the state operator and commercial companies. Ukraine is no exception: the national Ukrposhta competes for the attention of its customers with commercial enterprises, for example, with the Nova Poshta company. On the website, tracking of any postal items on the territory of Ukraine and abroad, including to Russia.

Ukrainian Post has been operating as an independent division since 1994. Today, Ukrposhta has twelve thousand postal facilities, including offices, post offices, parcel terminals, as well as temporary and seasonal points. Ukrainian Post offers services for the delivery of parcels, as well as letters, receipts and other correspondence.

Nova Poshta is a commercial organization that has been engaged in express delivery in Ukraine since 2001. The company provides services for the delivery of correspondence and cargo, collaborating with individuals and legal entities. Nova Poshta clients can also use the international delivery service.

Both Ukrainian Post and Nova Poshta operate in accordance with international standards. When registering a parcel, it is assigned a tracking number. This is an identifier code consisting of 13 digits and unique for each postal item. While waiting for a parcel from Ukrposhta or Nova Poshta, use the tracking service on our website.

How Ukrposhta parcels are tracked:

  • you will need a 13-digit tracking number;
  • use the express search and enter the number in a special field on the site, after which you will receive up-to-date information about the movement of your parcel;
  • To save data on several items of Ukrainian Post or New Post, go through a simple registration in your personal account.

Nova Poshta is the leader of courier services in Ukraine. Using the Nova Poshta cargo tracking service, you can easily track the process of transporting your cargo online. To do this, you only need the number of the consignment note issued when the cargo was sent and access to the Internet.

How to find out where your package is online:

Enter the track code, click “track” and find where your package is located.

What is TTN in Nova Poshta

A consignment note is a document intended for the movement of inventory items during transportation. TTN, as a rule, is formed by the shipper. The TTN number is the tracking number for tracking your parcel and consists of 12 or 14 digits.

Examples of New Mail TTN numbers:

2 XXXXX XXXXX (XXX)

5 XXXXX XXXXX (XXX)

In order to understand what difficulties may arise with tracking cargo using the Novaya Poshta service, let’s consider various options registration of TTN using the example of the above number options.

Declaration whose number starts with 1, is issued when the cargo is transferred to the courier. IN in this case The consignment note has already been reserved, but its registration is carried out only at the time the courier arrives at the post office. According to the regulations, registration in this case is carried out during the day. Therefore, tracking the shipment until it is registered in the system is not possible. Thus, the sender and recipient, knowing the CTN number, will not be able to see information about the status of the sent cargo during the designated time.

Declaration, the number of which begins with 2, is issued online. In this case, the time of actual delivery of the cargo to the post office does not coincide with the registration of the TTN in the system. And since the shipment of cargo is registered in the system only after the parcel is delivered to the warehouse, at this stage neither the sender nor the recipient will be able to track the shipment using the existing TTN number.

Declaration whose number begins with 5, is issued at the time of registration. That is, the client delivered the parcel to the post office and received a TTN. Accordingly, the cargo was immediately registered in the system, which means that the shipment can be tracked at the initial stage.

When tracking cargo by Nova Poshta, you should also take into account the remoteness of the agent branch. As a rule, branches located in small towns do not have their own base. In this case, registration takes place within several days, depending on the frequency of shipments from the branch.

How to track cargo on the Nova Poshta website

To track all postal items, including cargo, Nova Poshta has created an online parcel tracking service using the TTN number. In order to track the parcel, you first need to open it. In the “Invoice number” field, you should enter a 12-digit or 14-digit TTN number.

After clicking the “Find” button, the service will provide all the information about your cargo from the invoice database.

Cargo condition statuses on the Nova Poshta website

When tracking a mail item on the Nova Poshta website, in addition to the statuses “Received” and “Not Received”, the service can provide the following information:

Wrong number – In this case, check that the number is specified correctly according to the TTN format. It is also recommended to pay attention to the time of registration of the cargo in the system; you may have to be patient and wait a while.

Electronic document in the processing stage – This status is usually due to a delay in online processing. If the situation does not change after some time, the sender is recommended to contact the Nova Poshta office from which the cargo was sent.

Arrival date– The arrival date is the estimated date of receipt of the cargo at the warehouse (according to the Nova Poshta schedule) in the recipient city.

Where now– This status appears when the shipment status is “Not Received” and indicates the current location of the cargo. Possible options providing information about the status of the shipment:

  • Located in the city of departure;
  • Heads to the receiving city;
  • In a transit warehouse;
  • Cargo at the main warehouse in the receiving city;
  • Sent to the receiving warehouse or for targeted delivery;
  • In stock;
  • Registered;
  • Expect to move;
  • In the agent's car;
  • You can receive it.

Where - The name of the locality from which the shipment originated.

Delivery option – Final destination (to the warehouse, to the doors).

Where - Name of the recipient's locality.

Warehouse– when choosing the final point of departure – to a warehouse, this point indicates a specific warehouse for cargo delivery.

Return delivery – When specifying return delivery, receipt of the cargo involves the registration of a new shipment at the return address.

Cash on delivery – This is the amount that must be sent to the sender of the cargo upon receipt of the shipment. The cash on delivery amount does not include the cost of shipping the goods and the cost of transporting money.

Pays for transportation– this paragraph provides for the indication of the person who must pay for the cargo transportation services provided by Nova Poshta. As a rule, this is the sender or the recipient.

Delivery payment form – Cash or non-cash payment.

Description of cargo– When sending it is indicated brief description content.

Amount to be paid– the cost of Nova Poshta services for transporting the corresponding cargo.

Return delivery TTN number – If there is a return delivery, the registered TTN number is indicated for further tracking.

Parent document number (TTN)– Cargo number.

If your shipment was not delivered on the specified estimated arrival date, you can contact the Nova Poshta support service. For late delivery, the sender has the right to demand monetary compensation in the amount of 20% of the cost of transportation for each day of delay, however, the total amount of compensation cannot exceed 100% of the total cost of transportation, excluding the amount of the commission.

Express delivery of parcels and correspondence throughout Ukraine. The Nova Poshta company will deliver cargo, documents, letters efficiently and in the shortest possible time. We will also be happy to provide you with any logistics services.

Cargo transportation, courier delivery of goods

Taking into account the modern pace of life, express delivery of documents, letters and other correspondence is becoming an increasingly popular service. Today, for most companies, the timing of delivery of documents and business correspondence is very important, so such companies actively use such a service as document delivery.

Courier delivery of documents on an ongoing basis

Delivery of correspondence on an ongoing basis is intended for companies that regularly send shipments to their clients and business partners.

In order to use the daily letter delivery service, you need to enter into a cooperation agreement with the Nova Poshta company. This will allow you to significantly speed up the company’s document flow without the need to employ your own courier and focus on your main activity.

Thus, if you need fast delivery documents, letters and other correspondence, then the Nova Poshta company is an indispensable assistant for you.

Brief information on the results of tracking invoices of Nova Poshta.

State

Departure status. Possible answer options - “Incorrect number”, “The number you entered was not found in the Nova Poshta database”, “ NOT received", "Received", "Electronic document under processing" (for this status, a recommendation from the website administration: try to track this cargo the next morning. This status is usually associated with a delay in processing invoices that are issued online. If the situation does not will change - the sender of the goods must contact the New Post office from which the goods were sent).

Arrival date

ESTIMATED date of receipt of the parcel at the warehouse in the recipient city or date of address delivery. Exactly calculated - according to the delivery schedule of Nova Poshta.

Where now

The location of the departure, if its "Status" is " NOT received." Possible answer options - ""Headed to the receiving city", "Located in the city of departure", "At the transit warehouse", "Cargo at the main warehouse in the city of receipt", "Sent to the receiving warehouse or for targeted delivery", " In the warehouse. Can be received", "Registered. Wait for movement", "In the agent's car."

Where

The locality from which the departure was made.

Delivery option

The type of final destination of the departure. Possible options are “To the warehouse” or “To the door (addressed”).

Where

The populated point to which the cargo was sent.

Warehouse

In the case of delivery “To the warehouse”, this paragraph indicates the specific Nova Poshta warehouse to which the parcel will be delivered.

Return delivery

If return shipping is specified, something will need to be sent back upon receipt of the shipment.

Cash on delivery amount, excluding delivery costs

This amount must be paid upon receipt of the shipment. This line indicates the amount of cash on delivery, i.e. the amount that must be physically sent to the sender of the cargo, without the cost of shipping the cargo and without the cost of transporting money.

Pays for transportation

The payer for the parcel transportation services provided by Nova Poshta is indicated. In most cases this is either the "Sender" or the "Recipient".

Delivery payment form

Possible options are “Cash payment” or “Cash payment”.

Description of cargo

A brief description of the contents of the shipment is indicated by the sender.

Amount to be paid

The cost of the Nova Poshta service for transporting parcels.

Return delivery number(s)

If the goods were sent with “Return Delivery”, were received, and, accordingly, the “Return Delivery” was issued and sent, this paragraph indicates the number (or numbers, if several) of the “Return Deliveries”, which can also be tracked using our service.

Parent document number (TTN)

On the contrary from the previous point. The Nova Poshta cargo number on the basis of which this shipment was made is indicated here.

How to unfasten

If you would like to view the results of the Ukrainian language, we recommend that you browse on the new page of our website.

For your convenience, we have developed a page for, which does not contain any unnecessary or distracting information. We recommend that you try to use it and if you like it, use it.

Nova Poshta is a postal service that was founded in Ukraine in 2001. Nova Poshta tracking by number guarantees the safety of the parcel both within the country and abroad. The company provides high-quality service for express delivery of documents, cargo and parcels. The organization has a wide internal network of branches, which includes 2,300 branches, 1,400 postal machines for issuing/receiving parcels and 37 sorting points. The geography of the Nova Poshta company covers almost 1000 cities and villages throughout the country. The organization also provides targeted delivery to more than 28,000 settlements.

Nova Poshta has its own fleet of 3,600 vehicles. Every year the company delivers more than 110 million items throughout Ukraine. Nova Poshta entered international markets by creating branches in Moldova and Georgia. Having successfully launched the work of representative offices, the company opened an international delivery service to 200 countries. The company strives to make delivery of goods simple and make customers' lives much easier. Nova Poshta introduces new products and services, focusing on international standards and the experience of industry leaders. You can order at Nova Poshta branches additional services, which are designed to satisfy all customer wishes.

High standards

Nova Poshta strives for mutually beneficial partnerships with small and medium-sized businesses. Tracking Nova Poshta mail items by identifier is a modern service that allows you to independently control the status of mail items. The Internet resource is available in 3 languages ​​- English, Russian and Ukrainian. To verify the number, only the postal ID is required. The identification number consists of several characters (numbers and Latin capital letters). If you want to use all the many features, you should create your own account.

After creation personal account you will be able to check the tracking of Ali Business Logistics mail items by track number and control the delivery yourself. To register, you need to enter data that will satisfy the system requirements. The company has developed tracking tools that can help you get the information you need. You can time your delivery to arrive on a specific day at a specific address. Tracking Nova Poshta by postal ID number will not take much time. The shipment number is assigned by the online store when ordering, reported by the seller or indicated on the product page.

It's simple

Tracking a Nova Poshta parcel by number will not cause any difficulties - any computer user can handle it. To track, you must enter the track code in a special window. After some simple steps, you will be able to see information about the parcel in the system. The company has developed mobile application, which will make the process even more convenient. You can also use a shipping calculator, set automatic alerts, and change settings. Also available quick search branches, selecting the nearest branch using a map, ordering a courier and much more. The application is available for installation on IOS and Android platforms.

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