Error: The object does not support the method property. Algorithm for solving the situation: “The object does not support the Browseforfolder property or method”

Probably, many users working with complex multi-level reporting systems have had to deal with a situation where, out of the blue, an incomprehensible error message pops up on the screen like “The object does not support properties or Sign method" Let's look at the main reasons for this failure and methods to quickly fix the problem.

Message that an object does not support a Sign property or method: what is it?

First of all, please note that the average user is unlikely to encounter such problems. An error like “The object does not support the properties or method of Sign” mainly appears in highly specialized programs.

An example would be clients like VTB-24, Kontur-Extern and others. In general, such applications refer to accounting programs in which you can create special reports. In some cases, the error “The object does not support the properties or method Sign” can also appear when trying to make an online payment, when viewing data from government procurement sites - in general, wherever a confidential operation is required.

To confirm the legality of such a document or transaction, a special sign cab is used. This is where problems arise. Roughly speaking, the user’s system simply does not recognize it due to some reasons that will be discussed below, and therefore does not identify the document or transaction as trustworthy.

Possible reasons for the failure

Among the many reasons that can lead to such errors, most experts cite the lack of some script libraries registered in the system that are required to establish a signature recognition method, a ban on the use of ActiveX controls, and an outdated version of the platform. NET Framework, blocking signatures and sites with antiviruses and firewalls, etc.

Additionally, the error "Object does not support the Sign property or method" (Windows 7, 64 bit) appears exclusively when using the browser Internet Explorer(sometimes this type of opening is performed automatically in this browser). Therefore, its settings can solve the problem in most cases. Below are some methods to solve this problem.

Error "Object does not support Sign property or method": what to do first?

The simplest and most logical solution to this problem is to simply change the browser. Instead of Internet Explorer, you can try opening a document or website in Opera or Google Chrome. Even if it opens automatically in Internet Explorer, there is nothing easier than copying the link and pasting it into another browser.

If the user is dealing with a program, it is worth looking at its settings and changing the default browser.

To monitor correct operation, you can also temporarily disable the standard Windows firewall and firewall, and then see if the document or website opens. If everything is fine, the program and Internet resource will need to be added to the exclusion list.

Installing and registering additional components

However, the solution to eliminating the “Object does not support properties or Sign method” error is not limited to this. For most applications of this type to work, the Microsoft .NET Framework version 2.0 and higher must be installed on the system.

Conclusion: you need to download and install the latest release of the package, and then check the functionality.

In addition, when such a failure appears in the message, you can often see additional indications that some components necessary for operation are not registered in the system. As a rule, these are jscript.dll and vbscript.dll, and this situation can occur even with installed Windows Script Host. In turn, there is a high probability that the platform itself is installed incorrectly. Thus, you should first install this component as an administrator, and then proceed to registering libraries.

This is done from command line, which is called via cmd in the Run menu (Win + R). To register, use the regsvr32.exe command, followed by the full file name separated by a space (for example, regsvr32.exe jscript.dll). Then simply press the enter key. If anyone doesn't know, the jscript library is a Java element, and vbscript is a Visual Basic library.

Changing Browser Settings

As for Internet Explorer itself, it is recommended to use browser version no lower than version seven, but it is better to download the latest one.

Another point about the "Object does not support Sign properties or method" error is that some add-ons installed in the browser itself may block the definition electronic signature. Therefore, if there are add-ons or extensions like Mail.ru, Yahoo or something else, it is strongly recommended not only to disable them, but also to remove them altogether.

Finally, to fix the problem, you need to go to the Internet Options section (either from the browser or through the Control Panel), find Trusted Sites in the Security tab and go to the Security Level setting, where you need to allow all ActiveX controls to run.

In some cases, it is enough to simply clear the cache and Cookies, as well as remove garbage from the user directory. In this case, on the privacy tab, it is advisable to disable the reception of all Cookies, then confirm the changes.

Conclusion

It remains to be said that almost all of the above methods fix the problem quickly and quite simply. Failures associated with the penetration of malware into the system were not considered here, since every user should already understand that protecting the system when working with such specifics should be a priority.

When working with multi-level software packages that provide reporting or performing financial transactions in the form of tracking the status of accounts or online payments, it is quite common to encounter a software failure with a notification that some object does not support the properties or the Sign method . Not everyone knows what to do in such a situation. However, if you understand the essence of the problem, solutions to fix it will seem very simple to many users.

Object does not support properties or Sign method: the essence of the problem

The essence of what is happening is that in order to conduct confidential operations related to financial (and not only) reporting, when working on the Internet, special devices are used to ensure security. digital signatures(Sign Cab), which certify the authenticity and reliability of the proposed actions.

A failure in the form of the error “The object does not support the properties or method Sign” indicates that such a signature is either invalid (which is very rare) or the requested electronic document or the resource on which it is located is blocked by the security system, or the access denial is due to the current browser settings, or the system cannot execute the special scripts required to open the document due to the lack of installed support.

These are the main reasons for the failure to occur. Attention will be focused on them. For obvious reasons, viral impact is not considered, since it is already clear that the user must monitor the system independently. This is not discussed.

Disabling the security system

To resolve the failure in the form of the error “The object does not support the Sign properties or method,” the first step is to briefly disable the standard antivirus installed on the system. Any software product of this type provides this feature.

Usually it is enough to simply use the RMB menu (right mouse button) on the antivirus icon in the system tray, in which you just need to select disabling protection for 10 minutes. After this, you can see if the requested document will open.

Additionally, Windows' own firewall can block access. It should also be deactivated and checked whether access has appeared.

If, when performing such actions, the error “The object does not support properties or the Sign method” disappears, you should add the site to the antivirus exclusion list and make the same settings in the firewall, but for the browser application used by default in the system, indicating the full path to the executable program file.

Changing browser properties

As practice shows, in most cases such a failure manifests itself exclusively in the “native” browser of Windows systems, Internet Explorer. If you look at the browser properties, where most settings are configured, it is easy to see that the default protection level is set to Above Average. And the use of this particular parameter in most cases is completely unjustified.

In this situation, you can change the browser settings by setting the security level with a special slider (fader) to the “Below Average” position.

At the same time, it is worth paying attention to support for executable scripts and ActiveX controls, for which you need to enable permissions in the security section.

Please note that if the system has applets installed without the user’s knowledge, such as additional services Mail.Ru, Odnoklassniki or something similar, they should be removed, but it is advisable not to use them for this own section programs and Windows components, and apply special utilities with advanced features ( iObit Uninstaller, Revo Uninstaller etc.)

Using a different browser

If actions with Internet Explorer do not produce results, there is nothing easier than trying to open the required document in another program.

There are a lot of browsers now (Chrome, Firefox, Edge, Opera, etc.) Which software product will be used is not so important. If access is obtained in at least one of them, this will already indicate that not everything is ok with IE, and the problem is not with the digital signature.

Clear cache and cookies

If opening the document is impossible in this case, first you should go to the main settings and completely delete all computer garbage in the form of a cache, Cookies and browsing history.

Moreover, in any program there is special menu, responsible for the period set for cleaning. To be sure, it is better to select the “For the entire period” or “From the beginning of visits” option.

Finally, you can make full reset settings to their original state (Reset function) with the removal of all the above elements and saved user data.

Updating the .NET Framework with manual component registration

Another, perhaps one of the main points is related to the absence, incorrect installation or obsolescence of the special .NET Framework platform, without which the execution of some scripts and executable web applets is impossible.

To install the update (which, by the way, even when the update is enabled in the Update Center, is not always installed automatically), it is best to go to the official Microsoft resource and download the installation distribution from the downloads section, and then perform the installation manually.

In some cases, even after the platform has been integrated into the system, it is not always possible to use it correctly. This may be due to errors in the operating systems themselves, which only for reasons known to themselves can block the registration of some dynamic libraries, responsible for executing Java and Visual Basic scripts (jscript.dll and vbscript.dll).

In this case, you will need to manually register through a command line launched with administrator rights, in which the regsvr32 command is used, and the names of the required libraries are written separated by a space, as shown in the image above. But provided that there are no failures in the OS itself, such actions may not be required.

This information will be useful to clients of banks that are part of the VTB Group. Occasionally you encounter the following problem: when logging into Internet banking, the following message appears on the computer screen: “Error: the object does not support the properties or method Browseforfolder vtb”, what should you do in this case? Let's try to understand this in more detail.

The essence and causes of the problem with Browseforfolder

Most often, legal entities face this situation. Let's consider the main factors causing such a situation.

1. The reason may be trivial. First of all, you need to check access to the server from which you receive the Internet resource. If there is no connection, then try to fix the problem. Contact your provider and request to restore your access channel.
2. Sometimes there is no contact between the connecting nodes, which can cause an error. However, this happens extremely rarely.
3. In some situations there are discrepancies between OS bits Windows computer and applied software to view the bank's web page online.
4. The most common cause of failure is a conflict between the Browseforfolder security cryptographic script and certain settings of the ActiveX controls that are the building blocks of the client-server application.
5. There are situations when an error appears due to an outdated software shell (Framework).
6. Another factor is that the browser settings are selected incorrectly.
7. User scripts in the browser (JavaScript) do not function correctly.

Step-by-step method to resolve the error

Let's consider a procedure that will help eliminate the cause of this situation.

1. Make sure your search and viewing software is not out of date. Without this it is impossible to move on. The most commonly used browser is Internet Explorer, which is already built into the Windows OS. It is constantly changing - new versions appear periodically. If you do not want to change the original browser to another more modern one, then update its version to a newer version. Download latest version IE is available on the official Microsoft website.
2. After updating the appropriate browser, try to log in to the bank’s online resource again. You need to launch the browser as “admin”. You need to click the “Start” button, select “All Programs” from the menu, then Internet Explorer. Next, by clicking right click mouse, select “Run as administrator” from the proposed list.
   This is because only “admin” has full access to everything. This way you can expand the rights of your user.
3. If you have ruled out the previous situation but the error continues to appear on your screen, proceed to the next step. Check the version of the Framework software. Have access to the necessary resources and use those offered banking services, is only possible if at least version 3.5 is installed. To avoid all sorts of conflict situations in the future, it is better to establish more new version 4.5 and higher. Many users turn off the feature automatic update to reduce the load on PC memory. Older computers may not have this feature at all. Your task is to download the update for the NET Framework from the official website, install it, and restart the computer.
   
   Please try to contact the bank again.
4. If this doesn't help, reconfigure IE. Click the Start button, select Control Panel. Next, click “Internet Options”, then the “Security” tab. Add the desired node to the “Trusted nodes” section and save the latest changes.
   
5. We did everything, but the error appears. Try changing your ActiveX settings. To do this, open the “Security” tab again. Move the slider down to lower the security level. In the same window, click the “Other...” button. A new window shows the parameters. Select those related to ActiveX and check the “Prompt” box everywhere.
   
6. Another method allows you to troubleshoot problems in the browser user script. You must first download the platform itself (JavaScript). Then open the archive and install again.
   

We hope that this information will be useful to you, and you will quickly eliminate any problems when working with the program from VTB Bank.

Probably, many users working with complex multi-level reporting systems have had to deal with a situation where, out of the blue, an incomprehensible error message pops up on the screen like “The object does not support properties or the Sign method.” Let's look at the main reasons for this failure and methods to quickly fix the problem.

Message that an object does not support a Sign property or method: what is it?

First of all, please note that the average user is unlikely to encounter such problems. An error like “The object does not support the properties or method of Sign” mainly appears in highly specialized programs.

An example would be clients like VTB-24, Kontur-Extern and others. In general, such applications refer to accounting programs in which you can create special reports. In some cases, the error “The object does not support the properties or method Sign” can also appear when trying to make an online payment, when viewing data from government procurement sites - in general, wherever a confidential operation is required.

To confirm the legality of such a document or transaction, a special digital (electronic) signature, sign cab, is used. This is where problems arise. Roughly speaking, the user’s system simply does not recognize it due to some reasons that will be discussed below, and therefore does not identify the document or transaction as trustworthy.

Possible reasons for the failure

Among the many reasons that can lead to such errors, most experts cite the lack of some script libraries registered in the system that are required to establish a signature recognition method, a ban on the use of ActiveX controls, an outdated version of the .NET Framework, blocking of signatures and sites by antiviruses and firewalls etc.

Additionally, the error "Object does not support the Sign property or method" (Windows 7, 64 bit) appears exclusively when using Internet browser Explorer (sometimes this type of opening is performed automatically in this browser). Therefore, its settings can solve the problem in most cases. Below are some methods to solve this problem.

Error "Object does not support Sign property or method": what to do first?

The simplest and most logical solution to this problem is to simply change the browser. Instead of Internet Explorer, you can try opening a document or website in Opera or Google Chrome. Even if it opens automatically in Internet Explorer, there is nothing easier than copying the link and pasting it into the address bar of another browser.

If the user is dealing with a program, it is worth looking at its settings and changing the default browser.

To monitor correct operation, you can also temporarily disable the standard anti-virus scanner and Windows firewall, and then see if the document or website opens. If everything is fine, the program and Internet resource will need to be added to the exclusion list.

Installing and registering additional components

However, the solution to eliminating the “Object does not support properties or Sign method” error is not limited to this. For most applications of this type to work, the Microsoft .NET Framework version 2.0 and higher must be installed on the system.

Conclusion: you need to download and install the latest release of the package, and then check the functionality.

In addition, when such a failure appears in the message, you can often see additional indications that some components necessary for operation are not registered in the system. As a rule, these are jscript.dll and vbscript.dll, and this situation can occur even with Windows Script Host installed. In turn, there is a high probability that the platform itself is installed incorrectly. Thus, you should first install this component as an administrator, and then proceed to registering libraries.

This is done from the command line, which is called via cmd in the “Run” menu (Win + R). To register, use the regsvr32.exe command, followed by the full file name separated by a space (for example, regsvr32.exe jscript.dll). Then simply press the enter key. If anyone doesn't know, the jscript library is a Java element, and vbscript is a Visual Basic library.

Changing Browser Settings

As for Internet Explorer itself, it is recommended to use browser version no lower than version seven, but it is better to download the latest one.

Another point related to the “Object does not support Sign properties or method” error is that some add-ons installed in the browser itself may block the detection of an electronic signature. Therefore, if there are add-ons or extensions like Mail.ru, Yahoo or something else, it is strongly recommended not only to disable them, but also to remove them altogether.

Finally, to fix the problem, you need to go to the Internet Options section (either from the browser or through the Control Panel), find Trusted Sites in the Security tab and go to the Security Level setting, where you need to allow all ActiveX controls to run.

In some cases, it may be enough to simply clear the cache and Cookies, as well as remove garbage from the Temp folder in the user directory. In this case, on the privacy tab in the Internet properties, it is advisable to disable the acceptance of all Cookies, and then confirm the changes.

Conclusion

It remains to be said that almost all of the above methods fix the problem quickly and quite simply. Failures associated with the penetration of malware into the system were not considered here, since every user should already understand that protecting the system when working with such specifics should be a priority.

Finding reliable and honest online casinos requires large quantity free time, especially when it comes to beginners. It is necessary to evaluate the transparency of the gaming club, online reputation, reviews of other users, payment speed and many other operational factors. To save players from such a fate, we have compiled casino rating , which have been thoroughly tested and confirmed their own honesty and good returns from slot machines.

Our rating of the best casinos

You no longer need to waste your personal time checking the reliability of the establishment. Experienced analysts specializing in gambling and spending dozens of hours in casinos every month conducted their own objective assessment of the work of gaming clubs. They analyzed hundreds of establishments in order to ultimately offer users the best platforms available on the Internet.

The initial list of clubs was quite large, but during the analysis process, dubious and unreliable establishments were eliminated. For example, the presence of a fake license, lack of certificates for slots, substitution of a server in a slot machine and much more serve as a warning to experts. Even one factor that allows you to doubt the integrity of the casino is a reason for exclusion from the rating.

In addition to a superficial analysis of gaming platforms, information about establishments on the Internet is checked. Online reputation, reviews of current and former players, the presence of conflict situations, casino scandals and ways to solve problems from the creators are taken into account in the analysis. Particular attention is paid to young clubs with up to 1-2 years of experience.

How is the casino rating compiled and who gets there?

To create rating of licensed casinosWe attract experienced gamblers and analysts with over 10 years of experience in the industry. Thanks to their knowledge, they can easily weed out fraudulent clubs and then conduct a thorough analysis of the remaining establishments. The result is a small list of reliable casinos where you can safely play without fear for the fairness of the results and payment of winnings.

• availability of a license from the gambling regulator and the chosen jurisdiction for registration;
• platform security, which guarantees the confidentiality of data and payment information;
• choosing licensed software from reliable providers whose work cannot be interfered with;
• Availability of a Russian-language version for greater convenience for users from Russia and CIS countries;
• support service, including its work schedule, response speed, quality of problem solving;
• withdrawal of money without additional delays or verifications, as well as options for receiving money and the speed of processing transactions;
• bonus programs for new and regular users, the presence of tournaments, lotteries, periodic promotions;
• payment systems that affect the convenience of customers to replenish their accounts and withdraw winnings.

This is just a small list of current requirements that are assessed by experts. Each criterion receives its own coefficient of importance, which is taken into account when summing up the final result.

What is a licensed casino?

Casino rating , indicating the honesty and transparency of the gaming platforms, may consist exclusively of establishments with valid operating licenses. Legal clubs are required to be vetted by regulators and comply with all their rules in order to receive permission.

Just mentioning the presence of a license on the site is not enough. Experts understand that scammers can use logos to deceive naive users, so they independently analyze the information. To do this, go to the official website of the regulator and using the document number or name legal entity confirm the information. If there is no license information, then it is a fake.

Analysts also use technical analysis to check licensed software. Using developer tools, they gain access to information about the data server. If the casino uses the official portal of the software provider, then the software is honest and legal. This means that you cannot interfere with its work and tamper with the final results.

How is casino fairness determined?

It is quite difficult to independently assess the integrity of a gaming club, which is due to the amount of available resources and knowledge. Before including establishments inrating of honest casinos, analysts conduct a thorough check of many factors:

• regions from which players are accepted, since prohibited jurisdictions speak volumes;
• withdrawal limits limiting one-time transactions, as well as the daily, weekly and monthly amount of transactions;
• availability of information about KYC and AML, which indicates compliance with the requirements of legislation on the honesty and legality of the origin of money;
• a reputation confirming the honesty and reliability of the club’s work and the absence of high-profile scandals or problems;
• duration of work, allowing you to fully evaluate the history of the online resource, including all the advantages and disadvantages;
• the presence of a regulator and compliance with its rules, which increases the chances of fair operations.

License and regulator are quite important criteria, but this does not provide a 100% guarantee of honesty. Only clubs that allowed players to get big wins and jackpots, gave gifts for lotteries and tournaments, can count on such a title.

Types of slot machines

The number of slots, machines and other types of gambling entertainment says a lot about the establishment. Some clubs cooperate only with a few software providers, but receive popular and new game offers from them, while others are expanding their network of partnership agreements and inviting a huge number of brands to cooperate. The more machines are presented on the gaming platform, the easier it is for the client to choose the slot he likes.

But rating of licensed casinostakes into account not only the variety of games, but also their quality. Reliable gaming establishments use exclusively licensed software that has been tested for fairness and safety. Such machines allow you to count on returns of up to 98%, and you cannot interfere with their work and tweak the algorithm for generating results.

To be honest, all sites are aimed at making a profit. Even if one of the players wins the jackpot, the establishment remains in the black in the long run. But only honest clubs allow users to get a big jackpot and withdraw it to a real account. This is what distinguishes licensed online casinos from fraudulent projects.

Bonus policy

Create a casino rating impossible without taking into account the bonus policy. All gaming clubs use promotions and gifts to attract new and retain existing customers. But some establishments act quite cunningly, creating hidden wagering or accrual conditions, setting unrealistic wagering conditions ranging from x60-100, which are almost impossible to fulfill.

The standard set of incentives consists of the following categories:

1. No deposit bonus for welcoming new clients - awarded for address confirmations email and phone numbers. Free money or free spins on slot machines with prerequisite wagering.
2. Registration gift - free spins or multipliers of the account replenishment amount by 1-5 deposits from the moment of creating a personal profile. Exact size bonuses and maximum limits are set individually by each club.
3. Loyalty program - various systems user statuses that affect the size of weekly cashback, the availability of personal terms of service, individual gifts, favorable exchange rates for domestic currency and much more.
4. Promotional codes are periodic promotions from gaming clubs that give out gift certificates for free spins, no deposits or account multipliers for everyone.

Russian speaking casinos

Composing rating of the best casinos 2020, the presence of the Russian language on the platform is taken into account. The Russian-language interface allows users from Russia, Belarus, Ukraine and CIS countries to easily understand registration, login, account replenishment and other features of the platform. This also confirms that the establishment is focused on Russian-speaking users, offering them unique bonuses and support.

The work of the support service is taken into account. Most gambling clubs provide assistance to clients exclusively on English, which complicates the communication process. You need to use a translator or contact knowledgeable people to make a request and understand the support response. Therefore, the rating includes only those online clubs that advise clients in support chats and by phone in Russian.

The Russian-language interface in the casino will allow you to deal with the user rules platforms, study bonus offers and the features of their accruals, wagering, take part in tournaments and lotteries without any doubts about the correctness of actions.

Casino with fast withdrawals

Particular attention is paid to the speed of payouts in online casinos. Some clubs offer withdrawal of funds to bank cards and electronic wallets within a few hours, and for VIP clients requests are processed instantly. Others use manual processing of applications on business days according to a special schedule, so payments may be delayed up to 1-3 business days from the date of application. To save users from long waits, we createdcasino rating with fast withdrawal.

It consists exclusively of those institutions that promptly consider all applications and do not create obstacles to receiving money. Not only the speed of transfers is taken into account, but also the absence of problems when requesting large payments or money transfers after winning a jackpot or a big jackpot. Only honest establishments can guarantee the fairness of payments and the absence of problems with payments.

An analysis of available payment systems for deposits and requests for money is also carried out. Standard sites support a minimal number of methods, but progressive clubs constantly analyze trends to integrate new technical solutions.

Main payment systems in online casinos:

• bank cards MIR, MasterCard, Visa;
• electronic wallets QIWI, Yandex, Webmoney, Neteller, Skrill and others;
• mobile payments Beeline, MegaFon, MTS, TELE2;
• Russian Internet banking;
• popular cryptocurrencies, including Bitcoin, Ethereum, Litecoin.

User technical support service

An important factor that was taken into account in order to createrating of honest casinos- availability of customer support and the quality of its work. Reliable establishments take care of their own customer base, so they organize special telephone lines, as well as online chats to promptly answer user questions and solve their problems.

To analyze support, analysts used phone lines, live chats and email contacts. At different times of the day, site employees received various questions or requests to deal with technical problems. After this, the quality of their work was assessed, which included the following factors:

• speed of response;
• whether the consultant solves the problem and how long it takes;
• literacy of answers and availability of Russian-speaking support staff.

If the casino does not have Russian-speaking operators, we recommend using online translator from Google to translate questions and answers from consultants.

Conclusions

Before registering in an online club, you need to analyze the reliability and transparency of its work, as well as check its reputation and reviews online. Instead we suggest usingrating of honest casinos, compiled by experienced gamblers. Using their own experience, they rejected dozens of suspicious gaming clubs, leaving the best establishments of 2020 on the list.