Cancel or turn off automatic renewal of your Microsoft subscription. Cancel or turn off automatic renewal of a Microsoft subscription What to do if your subscription has expired

• You can cancel your subscription and receive a refund within 30 days from the date of purchase.
  • Go to the Services and Subscriptions website. You may see a login prompt.
  • Find your subscription and select Payment and invoicing → Cancel. If you don't see a subscription, make sure you're signed in to the correct Microsoft account for that subscription.
  • Select Confirm Cancellation. In a folder Inbox find the confirmation email.
• If you don't see a cancel option and it's been less than 30 days since you purchased your subscription, try following solutions:
  • Check to see if you have a balance on another Microsoft subscription. If yes, you must pay the balance before you can cancel your subscription.
  • Make sure your subscription is prepaid. It will end with the expiration date and you don't need to do anything. Prepaid subscriptions cannot be canceled and recurring billing cannot be turned off.
• If you attempt to cancel your subscription more than 30 days have passed since the date of purchase, you will be charged for the entire subscription period. Turn off automatic renewal to avoid being charged after your subscription expires.

Follow these instructions for all Microsoft subscriptions, including Xbox and Office.

• If you want to stop your subscription and more than 30 days have passed since your purchase, please turn off auto-renewal to avoid being charged after your subscription expires. You can use the subscription until it is terminated. You will find the expiration date in the message. email, which was sent at the time of purchase of the subscription.
• Disable automatic updates:
  • Go to the Services and Subscriptions website. You may see a login prompt.
  • Find your subscription and select Payment and invoicing management → Change → Disable recurring billing. If you don't see a subscription, make sure you're signed in to the correct Microsoft account for that subscription.
  • Click Confirm Cancellation. Look for your confirmation email in your inbox.
• If the function automatic update does not turn off, follow these steps:
  • Check to see if there is any outstanding balance on this or another Microsoft subscription. If so, you must pay the balance before you can turn off auto-renewal.
  • Make sure your subscription is prepaid. It will end with the expiration date and you don't need to do anything.
• If you are charged for your subscription after you turn off auto-renewal next month, the shutdown may have occurred after the expiration date.

On our website there is news about the possibility of connecting cloud storage from Microsoft with a capacity of 1 TB when subscribing to Office 365, you probably wouldn’t refuse such a “gift”. And this article is just for them. It describes how to do everything right and not spend a penny. 😎

Let's say right away that you need to carefully read the letters that Microsoft sends by email. mailbox. After subscribing to Office 365, which Microsoft gave you as a gift, you will receive just such an email. It says that if the user does not cancel the automatic renewal of the subscription, when this period occurs, the corresponding amount for using the service will be debited from the bank account. Therefore, the first thing you need to do is remove auto-renewal.

Select an office application from the available list and click “Turn off automatic renewal.”

Despite the dire warnings Microsoft records confirm your actions, since canceling your subscription will result in loss of access to the service only after it is not renewed (and this will happen only after a year, when you decide whether you need it at all 😉).

After confirming the actions, the subscription became truly free and you don’t have to worry about unexpected bank card a tidy sum will be written off.

Click "Enable automatic renewal" and read the message that pops up:

P.S. After you receive your additional free one-month subscription, be sure to turn off auto-renewal again at the end of the trial period.

Your Norton subscription has expired. You must have an active subscription to download and install a Norton product and stay protected by virus definition updates.

An Internet connection is required to renew your subscription.

Click Renew.

On the page that appears, enter the information required to send invoices and your credit card information, and then click Go to Review.

Follow the instructions on the screen.

If you think your subscription has not yet expired or you have already renewed your subscription, make sure you are signed in to the correct Norton account. If you are using old data account Norton, the subscription associated with your account has expired.

Sign in to the correct Norton account and make sure you have the correct Norton subscription installed.

If you still cannot install your Norton product subscription, please contact us and provide your product key and order information.

To keep your subscription active, you must renew it in advance. Warnings about the need to renew your subscription begin appearing a month before its expiration date. To renew your product subscription, please use the subscription renewal option in this alert.

Same as earlier versions office suite, when installing Office 2019/2016 or Office 365, the user is offered the opportunity to test the product for free for 30 days. After 30 days, the functionality of Office applications is partially blocked, and the user is asked to purchase a license and activate the product (retail/MAK key or ), or . However, there is a small trick that allows you to extend the trial period of the trial version. Microsoft Office up to 180 days.

Included with MS Office (as in classic MSI Office package 2016/2013/2010, and in the Click2Run distribution / Office 365) is included special utility ospprearm.exe, which is located in the directory:

• On 64 bit Windows versions with a 32-bit version of Office - %SystemDrive%\Program Files (x86)\Microsoft Office\Office16
• In other cases - %SystemDrive%\Program Files\Microsoft Office\Office16

Note: In some cases, the file may be located in the directory

%SystemDrive%\Program Files (x86)\Common Files\Microsoft shared\OfficeSoftwareProtectionPlatform\
Or
%SystemDrive%\Common Files\Microsoft shared\OfficeSoftwareProtectionPlatform\

In any case, you can try to find the location of the ospprearm.exe file manually.

Run command line with administrator rights and go to this directory:
Cd %SystemDrive%\Program Files (x86)\Microsoft Office\Office16
To extend the trial version of Office by 30 days, run the command:

A message should appear: Return to original state Microsoft Office activation completed successfully /

note that this method License renewals are only suitable for enterprise versions of Office and Office 365 (), licensed under the Volume Licensing scheme (Standard, ProPlus and Enterprise). Accordingly, you will not be able to extend the period of free use of retail versions (Home, Personal, University, etc.).

In this case, the counter of days remaining until the end of use of the product is reset to 30 days. This command can be run up to 5 times before the trial expires. This way you can extend the total time of using the trial version of Office 2019/365 to 180 days (6 * 30 days). The current activation status and the number of days remaining until the license expires can be found:

CD %SystemDrive%\Program Files (x86)\Microsoft Office\Office16
cscript ospp.vbs /dstatus

LICENSE NAME: Office 16, Office16ProPlusR_Grace edition LICENSE DESCRIPTION: Office 16, Retail(grace) channel LICENSE STATUS: ----OOB_GRACE---- ERROR CODE: 0x4004F00C ERROR DESCRIPTION: The software Licensing Service reported that the application is running within the valid grace period. REMAINING GRACE: 4 days (6499 minutes before expiring)

In this example, you can see that you have installed trial version Microsoft Office 2016 and there are 4 days left until the end of the trial period.

When running the ospprearm.exe command:

• The MS Office trial period counter is reset to 30 days. In this case, the timer is frozen until the first launch of any Office application;
• The CMID of the computer is reset (using this CMID, the KMS server determines unique clients. You can check the current CMID of the computer using the ospp.vbs script - see).

Note: This option to extend the use of the trial version of Office is documented on the Microsoft website. However, this may be considered a violation license agreement. Therefore, you delay activation at your own peril and risk. The procedure for extending the trial mode in Office 2010/2013 is underway.

Resetting a temporary Office license using ospprearm.exe is useful if you are preparing a Windows master image with Office preinstalled for distribution to users' computers via WDS, SCCM, or manual installation. Before capturing the master image, you must reset the activation counter with the ospprearm command (and do not launch Office applications until the image is captured). In this case, after deployment Windows image on the user's computer and after the first launch of any Office application, you will be able to use Office without activation or restrictions for a full 30 days.

Excel for Office 365 Word for Office 365 Outlook for Office 365 PowerPoint for Office 365 Publisher for Office 365 Access 365 Visio Plan 2 Visio 2019 Visio Standard 2019 Visio Professional 2016 Visio 2016 Excel 2019 Word 2019 Outlook 2019 PowerPoint 2019 Onenote 2016 Publisher 2019 Access 2019 Project Professional 2019 Excel 2016 Word 2016 Outlook 2016 PowerPoint 2016 Publisher 2016 Access 2016 Project Professional 2016 Office for Business Office 365 Admin Office 365 Home Office 365 Small Business Office 365 Small Business - Admin Office.com Project for Office 365 Less

If, when you launch Word, Excel, or another Office application, you receive a notification that you need to purchase, renew, or reactivate your Office 365 subscription; you'll need to take steps to continue using Office.

Select an error message to view instructions

"Please renew your subscription" or "Your subscription has expired"

Appearance notifications

Reasons

Your Office 365 subscription is about to expire or has expired. To continue using Office, you must renew your Office 365 subscription.

To renew your Office 365 subscription, do one of the following:

RENEW YOUR SUBSCRIPTION, click the Buy button and follow the instructions.

If the yellow warning bar shows YOUR SUBSCRIPTION EXPIRED, click the Reactivate button and select Buy to renew your Office subscription online. If you purchased a new, unused Office 365 product key from a retailer, select Enter key.

"NOTICE The product has not been activated. To continue using it without interruption, please activate it no later than the following date: "

Notification appearance

So let's get started

Reasons

Office activation.

"PRODUCT NOTICE Most features have been disabled because the product has not yet been activated"

Notification appearance

A yellow or red line with this message may appear at the top of the application window. You may also see the So let's get started screen with the appropriate commands to try, purchase, and activate Office with a product key.

Reasons

If Office was pre-installed on your new device, you must sign up for an Office 365 Home trial or purchase Office to continue using it.

How to get rid of the notification and continue working with Office 365

For help activating Office on a new device, see Activate Office.

"Product deactivated"

Notification appearance

You may see a yellow warning line at the top of the application window:

Reasons

The installation of Office on your computer was interrupted or disabled using the instructions in the article Deactivate an Office 365 installation. This is typically done to sign in to another Office device (Office 365 Home) or complete Office installations(Office 365 for business).

How to get rid of the notification and continue working with Office 365

Select Sign in and enter your Office 365 account. This will activate Office. If you've reached your sign-in time limit (Office 365 for home) or there are no Office installations available (Office 365 for business), you can sign out or deactivate another Office installation by using the steps in Deactivate an Office 365 installation.

"Failed to verify subscription"

Notification appearance

You may see a yellow warning line at the top of the application window:

Additionally, a dialog box may appear that looks something like this:

Reasons

Office doesn't require a constant connection to the Internet, but you do need to connect periodically to let the Office apps make sure your subscription is still active. If the status of your subscription cannot be verified for an extended period of time (usually about 30 days), the message Cannot verify your subscription appears and Office enters reduced functionality mode.

How to get rid of a notification

Reconnect to the Internet and click the Retry button.

"ACCOUNT NOTIFICATION or UPDATE REQUIRED. There are pending changes to your Office 365 subscription"

Notification appearance

You may see a yellow bar at the top of the application window with one of the following messages:

"ACCOUNT NOTICE: There are pending changes to your Office 365 subscription. To continue using programs without interruption, complete your subscription."

"UPDATE REQUIRED. There are pending changes to your Office 365 subscription. Apply this change to continue using your apps."

Reasons

After your organization switches to a different Office 365 for business plan, you may need to install the version of Office included with the new plan. If you're using Office 2016, you can simply update Office. If you are using Office 2013, you will need to uninstall and reinstall Office.

How to get rid of a notification

Reinstallation instructions or Office update See: "Account notification" appears in Office after switching Office 365 plans.

"ACCOUNT NOTIFICATION: There's an issue with your Office 365 subscription that needs your help to resolve."

Notification appearance

You may see a yellow line at the top of the application window with the following message:

"ACCOUNT NOTIFICATION: There is an issue with your Office 365 subscription that needs your help to resolve."

Reasons

This message is often caused by problems with your Office 365 subscription payment. For example, your payment may have been declined because it was late or canceled. credit card, and your subscription may have expired or been suspended.

What to do if notifications continue to appear after you renew or purchase an Office 365 subscription

You may need to enter a product key if you purchased a boxed set or a code card in a store. Your purchased subscription will not be activated until you enter the product key found on the box or card or click on the link in email. For information about using a product key to renew your Office 365 subscription, see Renew your Office 365 Home subscription.

Please check your subscription status online before contacting support. To find out if your subscription has renewed, check its expiration date. If the end date is incorrect, contact Microsoft Support.

For Office 365 Home, Office 365 Personal, or Office 365 Student, contact support.

If you use Office 365 at work or school, contact your Office 365 administrator or IT department.

Advice: In the meantime, you can use free applications Office Online in a web browser. Free version available on Office.com.