Track code (tracking number, postal identifier, tracking number, tracker) is unique code, allowing you to track the movement of mail around the country/world.
According to the regulations of the "Universal Postal Union", the track number (identifier of the postal item) consists of 2 Latin letters, 9 numbers and 2 Latin letters indicating the sender's country.

The first letter serves as an indicator of the type of shipment.
The second letter serves to indicate the type of shipment, for example: air, sea, railway or as a regular letter.
The last two letters indicate the sending country.

Options for designating the type of shipment:

“C” - ordinary parcel (more than 2 kg)

"R" - registered letter (less than 2 kg)

“L” is an ordinary (express) letter, tracks starting with this letter are not tracked

“E” - express delivery (EMS), the second letter is ordinal

"V" - insured letter

"A" - letter, not tracked and not insured

"ZA...HK" — innovation of Aliexpress...With tracking only in China. (2 statuses from PR are possible; “reception” and “arrival at the place of delivery.” But the departure data, very often wrong are marked - Received)

Track numbers that start with LJ or LC are sent by USPS First Class Mail / USPS Priority Flat rate Envelope and cannot be tracked.

How can I find out where my package is?

In order to track and find out where your package is, just go to the website " Track24" and enter her email ID in the empty search field.

Click on the button - Track your parcel, and you will almost instantly find out where and when your parcel passed, and where it is currently located.

Sending a parcel by Russian Post

The Russian Postal Identifier (RPO) consists of 14 numbers and is located on the check issued upon receipt of mail.
It looks like this: 6201035400541 5

Enter in the tracking field without brackets or spaces: 62010354005415 .

Receiving a parcel by Russian Post

After your parcel has arrived at your post office, you will immediately receive a “Notification” by mail about the arrival of the parcel in your name.

If you order a lot of parcels from the Aliexpress website, you can find out what exactly arrived to you by the tracking number indicated in your Postal Notice.

How to find out what's in the package?

In order to find out what exactly you received from the site AliExpress, you just need to go to “MY ORDERS”, then expand additional menu filters by clicking More filters

And we will see a field for input track number indicated in your notice.

Fill it out and press the button Search

And we will immediately see what exactly has arrived from China.

When your parcel travels from one country to another, the weight may differ by a couple of grams. And that's okay...

To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the postal item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.

If your previous orders arrived in 2-3 weeks, and new package it's been traveling for more than a month, this is normal, because... parcels go on different routes, in different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

There are several resources on the network that allow sellers to generate false tracking numbers and, most importantly, the buyer can track them on the website of such a false service. That is, the illusion is created that your package is on the way. These tracks, like real ones, begin to be read after a few days, then you see the status of the parcel (only they are also generated automatically and have nothing to do with your parcel).

Why does the seller send you a false tracking number?

It is a common practice that sellers on Aliexpress earn themselves a high status and good reviews selling a very cheap product. Moreover, the price of this product can be much less than the cost of sending a parcel with a tracking number. Therefore, in order to reduce the price as much as possible and reduce postage costs, they send the package without the ability to track it. But the Aliexpress system necessarily requires a tracking number from the seller.
Therefore, they are forced to dodge as best they can, filling out the required field with the tracking number with fake information. But the buyer, in turn, hopes that this track is real and he will be able to control the path of the parcel. Therefore, he quickly sees through the deception if the seller gives the tracking number completely out of the blue. Let's say we check it for validity.
But fake services are rushing to the seller’s rescue, whose track number will be valid for all checks and will even create the appearance of tracking (though only on their official website). And the buyer, if he does not go into too much detail, will be calm - after all, he sees how his parcel is coming to him.
As a result, the seller saved money and the goods are sold at favorable price and the buyer calmly waits for his parcel, without panic and opening disputes.
This is the first reason why the seller may give you a false tracking number. Well, the second one is fraud. The advice here is standard - choose a seller with a good rating and reviews and monitor the protection timer.

List of services with fake track numbers.

If the seller sends you the following tracking numbers and links to sites for tracking them, which are indicated in the list, then this means that your parcel is not being tracked.

HongkongExpressPost
Track number: RT….FI (RT123456789FI)
Website: hongkongexpresspost.com

17 Post Service
Track number consists of 12 digits: 123456789012
Website: 17postservice.com

WeDo Logistics
Track number: WD….CN (WD123456789CN)
Website: wedoexpress.com

Faspeed
Track number: RS….CN (RS123456789CN)
Website: faspeed.com

The seller sent a false tracking number. Should I worry?

If the seller sent you a fake tracking number, but your purchase costs less than $10 and the seller good rating and reviews, then high probability, which he saved and sent by standard mail without a tracking number. Such a package usually reaches the addressee; tracking it is useless. You just need to keep an eye on the timer and wait a reasonable amount of time (30-60 days) while checking your mailbox for notice.
It’s also worth carefully checking the reviews for lately whether the product actually reaches the buyer. If it turns out that you have contacted a clearly conscientious seller who has not been sending parcels recently, then it is better to immediately open a dispute. Because if he didn’t send the goods to other buyers, then most likely he didn’t send them to you either.
If you ordered a product that costs more than $10 and the seller gave you a fake tracking number, then this is a very serious reason to think about it, since usually they don’t save on expensive goods and always pay for the track so that they can track the parcel. Therefore, there is a high probability that your seller is a scammer.

Let's consider a situation where the seller from Aliexpress, after sending the parcel, provided you with a track number without letters, that is, he gave you an incomprehensible track number consisting only of numbers.

Naturally, having bought a product on Aliexpress and immediately paid money for it, you want to see what stage your parcel is at, but such a tracking number will not give you complete information.

Why do sellers do this, giving us a simple tracking number?

There are several reasons for this:

First reason – They do this in order to save on postage. Most often, this method of saving is beneficial to both him and you. Because the price of the product includes the cost of delivery, and if the parcel is trackless, then the cost of delivery is quite low.

So it turns out that inexpensive goods are usually sent without a track. After all, it would not be reasonable to buy an item for a couple of dollars and also pay 1-2 dollars for the parcel to come with an international tracking number.

Why is the parcel considered trackless if there is still some number? Yes, because Ali’s site requires issuing a number and the seller indicates the track number from the ceiling. Such a parcel will not be tracked at all and you will learn about its arrival at your post office from the notification.

But again, if you want such a parcel to be tracked, choose paid method delivery with tracking information.

Second reason – the seller, wanting to save money, chooses one of the cheapest international transport companies, for example SF Economic Air Mail, this service assigns a track number from numbers to your package and sends the package safely to your country.

But the problem is that such a parcel number will only be tracked within China. Once the parcel leaves the country of departure, it will no longer be tracked. And then your parcel goes either by the state postal service (without tracking), or by another courier company, which will assign it its own track number - for example, Nova Poshta, if it happens in Ukraine. More details in the article - delivery.

Third reason – the seller may try to deceive you by giving you a “left” tracking number from numbers and indicating a “left” website for tracking. A very rare case, but it happens.

In this case, watching your shipment, you can see that your package is being safely tracked along the entire route. Even after leaving the territory of the Celestial Empire, information about its movement continues to arrive (this should not happen in the case of a track number made only of numbers!).

Therefore, be careful, follow the deadline and if problems arise, open a dispute. Read about opening a dispute –

How to track a parcel with a track number without letters

You can track parcels whose numbers consist of numbers in the same place as parcels with an international track number - in “My Orders” in “Details”, or click the “Check tracking” button

In a new window you will have access to information about the movement of the parcel within China, or if there is no information, you need to go to the website specified by the seller

And finally

If you received a simple tracking number, don’t worry, the parcel will reach you in 95% of cases. You risk nothing, and if the delivery is lost somewhere and the protection period is coming to an end, just open a dispute and get your money back.

All you need to do is monitor Buyer Protection and open a dispute at the right time.