Why doesn't the bluetooth mouse work? Wireless mouse does not work: what to do? Connecting a wireless mouse to a PC

Previously we wrote about how to connect Bluetooth headset to the PC and what are the problems when executing of this action may arise. This time we will look at ways to connect a Bluetooth mouse to a laptop with Windows 10. It is worth noting in advance that you can connect a wireless mouse in two ways: with a transceiver and without it.

Connecting a device using a Bluetooth transceiver

A wireless device that has a transceiver connects to a PC or laptop under Windows control 10 in the following way:

• We connect the transceiver to the USB connector. It may look like a small USB connector or a base with a cable and a special connector.

• Turn on bluetooth in Windows Settings
• We insert the batteries into the mouse and turn on the special button on it.

• Press and hold the button for 3-5 seconds Bluetooth connections on the transceiver.

• The Teddy Bear Driver Installer Wizard will launch. The computer must have access to the network and be able to download the software. Next, we recommend following the prompts.

If the PC does not see the mouse, you should enable “Allow Bluetooth devices detect this computer."

After restarting the PC, you should try connecting the device again. The connected device will appear in the list of gadgets.

We connect the mouse via Bluetooth without a transceiver

If you have a built-in transceiver in your mouse, the method for connecting the input device will be as follows:

• Switch the toggle switch on the mouse to the “On” position.
• Click “Start”, “Settings”, select “Devices”.

• In the new window, in the menu on the left you need to select the “Bluetooth” section. Drag the slider to the “On” position. The search for devices will start immediately.

• Afterwards the mouse will appear in the list of devices. Select it and click on the “Connect” button.
• The wizard will start. We follow the prompts.

IMPORTANT! If, when connecting a mouse, a request appears to specify an access key, you should select the “Without access key” option. Bluetooth mice on Windows 10 do not work with a passkey.

To learn how to connect a Bluetooth mouse to a PC with Windows 10, watch the video:

In this article we will figure out why a wireless mouse does not work. For people who want to get rid of the burden of wires, which not only constantly get in the way during work but also do not look aesthetically pleasing, the twenty-first century has offered an excellent alternative - wireless technologies. These innovations did not bypass such a device as a regular computer mouse. But with innovations came new problems.


For example, wireless computer mice quite often stop functioning for some reason. This article will help you understand why your wireless mouse does not work and learn the main ways to get rid of this problem.

Energy source

The first thing you need to pay attention to is the batteries. Some users completely forget about the presence of such a power source in their device. It must be remembered that for a wireless mouse to work correctly, the battery in it should be changed every six months. They don't cost much and are very easy to replace, but they save you from unexpected problems.

Let's say that you replaced the energy source, but the device did not function and will not work. In this case, it is best to check that it works correctly on another computer. If the mouse starts to function normally, then the problem is in your PC, if not, then the problem is in itself.

Dust and debris

So, after checking its functionality on another computer, your mouse did not work. In this case, it is possible to correct the situation by cleaning the device contacts from dust. It is very easy to disassemble the mouse, and you are unlikely to accidentally break something there (unless, of course, you do it intentionally). If after cleaning the mouse still does not work, then take it for repair, since without special skills you will not be able to repair it.

If, after checking the mouse on another computer, it still works, you should try to fix the problem at the software level. Most often, the problem can be solved by simply rolling back the system to an earlier point. You can do this using the system restore function. This method will help when device malfunctions were caused by any recently installed programs or drivers. If this helped solve the problem, then simply install everything you might suspect one by one and restart the computer before each installation of a new utility. If you find a problem one, get rid of it as soon as possible.

Other reasons

Let's consider a situation where a system restore did not fix the problem. In this case, you should contact the device manager. You can call it by pressing the keys simultaneously Windows and Pause\Break. In the window that appears, click on “ device Manager»

Find and open the thread " Mouse and other pointing devices" and right-click the menu item " HID compatible mouse" Select the item " engage»

Sometimes it happens that this item is not there. Then first you need to select the item “ disable».

There are two more that are not difficult possible options solving a problem related to a malfunction wireless mouse. The first requires you to move the mouse from one USB port to another. This simple trick helps quite often. The second option involves rebooting the mouse itself, but this is only possible when there is a button on the bottom of the device " RESET”.
So we looked at the main reasons why a wireless mouse may not work.

Welcome, dear visitors of our website. We present the next publication from our computer portal technical support. This time we will talk about problems with wireless touch devices - computer mice.

And since you are on this page of our website, you are most likely experiencing a problem with the performance of this everyday assistant and want to know the solution to this problem. So why doesn't my wireless mouse work? There are several reasons for this. But before we proceed directly to listing them, we advise you to read the general article about if you have. Surely it will be useful.

If your wireless mouse stops working

1. If your wireless mouse stops working, the first thing that comes to mind is that your wireless mouse has run out of batteries. Moreover, even if the batteries are not completely discharged, but slightly weak, this does not guarantee the operation of the mouse. IN in this case It’s easier to change the batteries, and even better, install batteries - they’re easier to check and don’t cost you so much.
2. The second thing that can happen to a wireless mouse is that it simply freezes. To revive it, you need to press a special button located at the bottom of the mouse. Usually after this the cursor immediately starts moving.
3. The third reason why a wireless mouse does not work is in the signal receiving unit. It can be fixed, or you can plug it into another USB port just to be sure.
4. The last reason is the most unpleasant. The wireless mouse just broke. It is better to check the reliability of this assumption on another computer.

And finally. Before you test all these theories, reboot your computer. Sometimes it helps.

While most computer mice will work on any surface, if you're suspicious, we suggest trying a variety of other surfaces: a mouse pad, a book, paper, or something else to make sure it's not the surface causing the problem.

Humidity and other external disturbances on the fingers

Users who use touchpad(touch pad) may experience strange behavior of the mouse cursor due to moisture or other materials on the finger. For example, hand cream.

And for the reliability of the entire device, a case will not hurt samsung tablet 9.7, or another model that will protect it from mechanical damage.

Disable other external input devices

If you have other input devices, such as another external mouse, graphics tablet, keyboards, etc. Try disabling these devices to make sure they are not the cause of your problem.

Updating drivers and removing old ones

Since drivers control how the mouse interacts with the operating system, if there are problems with the drivers, then there may be problems with moving the mouse cursor. Make sure you have the latest drivers from your manufacturers.

If you changed old mouse on a mouse from another manufacturer, we strongly recommend removing the old drivers.

The optical part is blocked

Users who use an optical mouse are likely experiencing strange mouse cursor behavior because part of the optical eye is blocked. Most often it is related to hair.

Computer mouse is faulty

If you have done all the above steps to troubleshoot your mouse, and nothing helps, then most likely it is broken. Another test we suggest doing to determine whether the problem is with the mouse or not is to connect it to another computer. IN otherwise You may need to replace the mouse.

To identify the reasons why the mouse does not work on a computer or laptop, you must do a few initial checks. They are all very easy and can be completed in a few seconds.

Why the computer mouse does not work - the main reasons

Although its bottom still glows red and flashes, this does not necessarily mean that it is still functional.

Second: dust. Clean the bottom with a clean cloth and make sure there are no dust particles affecting its performance.

If you have followed all these steps and the problem persists, below are the most common problems and their solutions.

Reason one

The mouse cursor does not move smoothly. SOLUTION: If the mouse cursor does not move smoothly, the most likely cause is dust in the mouse sensor or on the surface, be it a rug or table.

Clean thoroughly with a clean cloth and no chemicals that cause more problems.

Reason two

Another factor that could be causing this problem is that you are using the mouse on a glossy surface.

Some mice, especially optical and laser mice, have difficulty tracking on glossy surfaces such as glass. Try using matte surfaces instead.

Reason three

Problem: The mouse pointer freezes. SOLUTION: The most likely cause of this problem is related to your computer's CPU.

In this case, there may be more programs running than necessary or background applications, and you may not even realize it.

This is of course very annoying. What to do? Wait a few seconds - these are the simplest solutions and often the best.

Just wait a few seconds to see if the problem resolves. If it is not eliminated and recurs, then further research is necessary.

Some computer programs work in background without your knowledge (you don't even see them).

Look in the lower right corner of the worker Windows desktop(), if there are unnecessary ones, then turn them off, and if they are not needed at all, then delete them completely.

Reason four

The mouse doesn't work at all. SOLUTION: This can happen from various problems. Some of these may be software and hardware related.

The mouse may not work as a result of a poor connection, faulty wiring, or a faulty USB port.

Double check the integrity of your ports and ensure they are fully functional.

Some wireless devices (and some wired ones) require driver installation. Make sure it is installed.

Reason five

PROBLEM: The mouse pointer moves too slowly or too quickly.

SOLUTION: For this problem, there is only one solution in setting software.

Change the cursor speed to the desired level by moving the slider up or down until you feel comfortable working. Good luck.

Faced with a fairly common computer problem, such as a non-working mouse, inexperienced users begin to look for solutions on the Internet. Let's try to answer this question and immediately help correct the situation.

Check the condition of the cord; if you have a wired mouse, it turns out that the cable accidentally jumped out of the connector or came loose. Turn off the computer using the keyboard using the arrow buttons and the “Win” key, which is located at the very bottom on the left side. If you have a wireless mouse, then the batteries may be low or the device may simply freeze. Turn the mouse over and first press a special button, which will help start it up if it freezes, and if that doesn’t help, start changing the batteries.

Make sure the device is working properly. Plug the wired mouse into another USB port or connect it to another computer. See if the USB receiver for the wireless option is well connected to the computer.

A very common question is how to connect a Bluetooth mouse to a laptop. The fact is that nowadays they are becoming increasingly popular wireless devices, including computer peripherals. As a rule, this mouse comes with a special adapter that plugs into the USB port of your PC.

At first glance, everything is extremely simple. Moreover, the kit usually includes instructions. However, sometimes various difficulties may arise that cannot always be resolved on your own. So, how to connect a wireless Bluetooth mouse to a laptop?

• Using the adapter that comes with the interaction device.
• Via built-in Bluetooth module.

In principle, both options work in a similar way. In principle, there is nothing complicated, the main thing is to follow a certain sequence of actions.

How to connect a Bluetooth mouse to a laptop: Video

Connection via external adapter

As already mentioned, each mouse comes with an external adapter for connection. Insert it into the USB connector and install the drivers, which should also be included.

It is worth noting that the software is usually installed automatically. That is operating system automatically detects new hardware and installs the appropriate driver from its database.

But sometimes you need to install the software manually. After that, just turn on the mouse and you can use it. There is no need to configure anything, since the equipment is already configured and ready to use.

Connecting to the laptop's built-in Bluetooth module

You already know how to connect a wireless Bluetooth mouse to a laptop via an adapter. But why occupy already in-demand USB ports, if your PC has a built-in module? So, turn on the connected equipment.

Next, activate the module on your PC. Now in the system tray (bottom right corner of the Windows desktop) find the Bluetooth icon and click on it right click mice. In the menu that appears, select “Add device”. No Bluetooth icon in tray? Read how to activate it.

Now just follow the prompts on the screen. As you can see, connecting a wireless mouse to a laptop via Bluetooth is a fairly simple task that absolutely anyone can handle. It's just as easy.

Possible problems

As a rule, if you use the adapter that was included in the kit, then no problems arise. But errors may appear when trying to use the built-in module. The fact is that if you installed drivers for an external adapter, a device conflict may occur. In this case, you just need to remove the mentioned software and try again.

The signal wire of a computer mouse can be a nuisance. For this reason, many users prefer wireless options. Currently, there are two types of connecting mice to computers: radio frequency and via Bluetooth.

Both technologies provide stable communication between the peripheral device and the PC. The only drawback of such connection methods is the need to use a USB connector. RF mice communicate with motherboard using a USB dongle. Connecting Bluetooth peripherals to a computer is only possible with a special USB adapter. Problems that arise for everyone wireless mice are similar, as are the methods for eliminating them.

Checking Mouse Functionality

The indicator on the bottom of the working wireless mouse is lit. If it does not light up, you need to double-check whether the device is turned on correctly:

• the signal receiver fits tightly into the USB connector;
• the switch on the mouse is set to “ON” or “Power”;
• the mouse contains working batteries that are inserted correctly;
• The battery is charged (if the mouse is rechargeable).

When using USB hubs and splitters, you need to make sure that they are in good working order. It happens that too many devices are connected to the USB hub, there is not enough power, which makes it impossible for the wireless mouse to work. Try connecting the mouse without a splitter, and also into a different port. Sometimes the USB connector freezes; in such cases, restarting the computer helps.

Next, you should connect the mouse to another PC to prevent it from breaking. If the functionality of the peripheral device has been confirmed, it is worth checking whether the USB connectors are in order. This can be done by connecting another device: printer, keyboard. Physical damage to ports can only be corrected by service center specialists. You can fix software errors yourself.

Windows Settings

"Device Manager" will help you understand if there are problems with the hardware on your computer. You can open the required utility by right-clicking on the “My Computer” icon. In the "Device Manager" you need to pay attention to the item "Mice and other pointing devices". If your mouse is not visible or there is a light next to it exclamation mark, driver installation required. Most gaming gadgets are programmable, so for them to work correctly you will need special software. You can download it from the official website or install it from the disk that came with the mouse.

You can also check if your USB ports are working in Device Manager. You need to go to the "USB Controllers" tab and check if drivers are required for any of them. If yes, then you should download the software, install it and restart your computer. Having solved the connection problem in this way, you will be able to use the wireless mouse without any problems.

It wouldn't hurt to check BIOS settings. After replacement motherboard or a BIOS malfunction, the USB ports may be disabled. You can fix the situation like this:

1. Enter BIOS using hotkey(a prompt will appear when the computer starts on a black screen).
2. Go to the "Advanced" or "Integrated Peripherals" menu.
3. You need to set the value "Enabled" to the options that are related to USB. Depending on BIOS version it could be "USB 2.0 Controller", "USB Mouse Support" and others.
4. Press F10 and restart your computer.

If after many manipulations the mouse still does not function, you will have to contact service center. Either the necessary connection interfaces do not work on the computer, or the mouse is broken. In this case, professional repair or replacement of the device will be required.