Why Google sync doesn't work on Android. How to Sync Android Phone Contacts with Google

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You see a sync error notification in the Chrome menu and need help resolving it, or you've made changes to one computer but can't see those changes on another computer.

If you click Sync Error Alerts in the Chrome menu, you'll see the messages below.

Synchronization error - Login

Your login information is out of date (for example, you recently changed your password or enabled two-step verification on your Google account).

If you changed your password Google account

  1. Click messages and enter your username and password account Google.
  2. If prompted for a passphrase, enter your previous Google Account password. If you are using a special passphrase, enter it.

If you have enabled two-step verification, follow these steps.

  1. Click error alerts to see details.
  2. If you're prompted to sign in, enter your Google Account username and password. Do not enter the program password here.
  3. Next you will be asked to enter the “program password”. Create this password on your programs and sites authorization page and paste it into the window.

Program passwords are different from confirmation codes.

Sync error - update passphrase

This message appears if you have installed on one computer a special passphrase to encrypt synchronization or recently changed your Google Account password.

If you set a special passphrase on one computer, you must enter the same passphrase on all other computers that are synced. On other computers that sync, an error message may appear in the Chrome menu prompting you to update your passphrase.

Follow these steps to resolve this issue.

  1. From the Chrome menu, click Sync Error: Please update your sync passphrase.
  2. In the dialog box " Additional settings synchronization" in the section passphrase for encryption you will see one of the options below.
    • "You have already encrypted your data using a different version of your Google Account password." , enter your old Google account password.
    • “You already have data encrypted with a passphrase.” If this message appears, enter a special passphrase.

If I don't remember the passphrase

If you no longer have access to your special passphrase, you need to reset sync.

  1. If your synced data (bookmarks, programs, etc.) is available on your computer, sign in to your Google Dashboard.
  2. Under Chrome Sync, click Stop syncing and delete data from Google. This action will delete data from Google servers. The data on your computer does not experience any changes.
  1. Wait a few minutes and then sign in to Chrome and re-enable synchronization on your computer.

In the Login section of the Settings page, you see the following error message.

Synchronization service is not available for your domain

You're probably using a Google Apps account to sync. Ask your administrator for permission to enable synchronization for your domain.

Unfortunately, synchronization stopped working

It's likely that one of your data types is failing to sync. Follow these steps to resolve this issue:

  1. Click to stop syncing on your computer.
  2. Log out(Mac: Quit).
  3. Restart Chrome.
  4. and turn synchronization back on on your computer.

Circle icon doesn't stop

If the circular icon doesn't stop for an extended period of time after you sign in to Chrome or after entering the program's requested password, follow these steps.

  1. Click Cancel to close the dialog box with the circular current icon.
  2. If option available Disabling a Google Account, click the button to stop syncing on your computer.
  3. Close Chrome by going to Chrome menu → Log out(Mac: Chrome menu → Quit).
  4. Restart Chrome.
  5. Sign in to Chrome and turn syncing back on on your computer.

Server is busy - Please try again later

This message appears if you recently reset your sync using Google Dashboard. Wait a few minutes and check to see if your Google dashboard shows any Chrome sync data, then sign in to Chrome.

This account is already in use

This message appears if you're already signed in to Chrome as a different user using the same Google Account.

Click the Chrome user icon in the top corner and select the user associated with the Google account you're trying to sign into Chrome from the drop-down menu.

On devices with operating system Android

Step 1. Clear the cache and delete data.

Click on the icon Settings -> Applications -> All, and look there Google Play Market:

Tap on it and go to properties Google Play Store:

Here we need to click the button Clear cache, then Erase data, and finally the button Stop.
We need to do the same with Google Services Framework:

And then also with system application Google Play Services:

Step 2. Disable Google account synchronization.

Let's go to the section Settings -> Accounts, click on your account. The account synchronization settings will open. Let's uncheck all the boxes there. It should look like this:

Step 3. Reboot your tablet or smartphone.

Step 4. Turn on Google account synchronization.

After rebooting the device, go to the section again Settings -> Accounts, select your account and check the boxes back:

If synchronization errors occur, we don’t pay attention.

Step 5. Reboot your tablet or smartphone.

Step 6. Check the operation of the Google Play market.

After this it should disappear.

If all else fails...

All that remains is to try deleting your account and registering it again.
To do this, go to the section Settings -> Accounts:

Click on our Google account and get into its settings:

In the upper right corner, click on the icon that looks like three squares. In the menu that opens, select the item Delete account.
After deleting the account, we reboot our device and add Google account again . To do this, in the section Accounts there is a point Add account in the upper right corner.

Now let’s figure out what to do if your Android phone or tablet does not sync with Google accounts and displays an error.

Synchronizing your Google account on your Android device is a very convenient feature. Thanks to it, part of the important information from a tablet or smartphone. When switching to new gadget this information can be quickly restored.

For example, a list of contacts. When you apply account synchronization, when you switch to new phone the list of your contacts will be displayed on it in 1 minute and you will not have to manually enter everything again telephone numbers. Let's look at cases with Google account synchronization errors on Android devices.

Causes of synchronization errors between Android and Google

When Android does not synchronize information with the Google server, the reasons must be sought primarily in the operation of your gadget. Errors can also occur on Google's side, but quite rarely. Such failures are quickly detected and corrected.

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Users most often encounter a notification that indicates a failure, the exact cause of which is not clear. Perhaps it is with the actions of users or with incorrect settings to login. Devices with unofficial firmware can harm the system, so you will have to remove them and return the gadget to initial state.

The most unpleasant situation when a Google account synchronization error is displayed on Android may be “stuck synchronization.” In this case, the entire system freezes, and the error can be corrected after rebooting the tablet or smartphone.

A synchronization error may occur due to incorrect entry of personal data (login and password). You must enter the correct information that you received during registration. In extreme situations, you can recover your password.

Sometimes synchronization errors are due to incorrect system settings. You can reset to factory settings, but in most cases this is not necessary. Just go to settings and examine the included services.

Synchronization must be enabled for all accounts. First, you can deselect services that require authentication, and then reboot the gadget. Then, on the newly turned on device, you need to go to the accounts section and check the boxes next to the corresponding services.

In some situations, you will need to disable two-level authentication in your account security settings. You can also use the transfer of information to background and auto-sync.

If Android refuses to synchronize photos, mail, contacts and other information, perform the following steps:

  • Reboot the device.
  • Checking the stability of the Internet connection. We connect to Wi-Fi, if possible.
  • We check that synchronization is enabled and the settings are configured correctly.
  • Delete your Google account and add it again.

To delete an account, go to “Settings”, “Accounts”, then to “Google” and call up the additional menu (on the top right is a button in the form of 3 buttons). Now click “Delete”.

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When deleting accounts, no data will be lost, as the account remains intact. We reboot the gadget, and the next time we turn it on, we add the Google profile again, specify the login and password.

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If errors continue to occur during synchronization, you should add another Google account. If other accounts do not work normally, you need to reflash the gadget. It is recommended to use only official firmware, since custom assemblies have their drawbacks, which can lead to various system failures.

How to enable Google synchronization with Android?

To enable Google account synchronization, you must first go to “Settings” on Android. Then we scroll down the settings until we reach the block with the “Personal Data” settings. Go to “Accounts” or in other versions “Accounts”.

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Then a list will be displayed with the accounts that you have logged into before on your Android. To enable synchronization, select Google account. If your Google account is not in the list, it means you are not logged in.

In this situation, you should click on “Add account”, this button is located at the bottom of the list, and then follow the instructions displayed on the screen.

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After selecting a Google account, the user will be shown synchronization settings for of this account. Here you can disable or enable synchronization of many services, for example, Google Keep notes, Gmail, Chrome web browser and much more. To enable synchronization, move the switch opposite the necessary services to the “Enabled” position.

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To start immediate account synchronization, you need to click on the button in the upper right corner of the screen. A menu will open where you should select “Synchronize”.

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By default, information from applications, contacts and calendar are synchronized. If you want to automatically synchronize photos with Google servers, you need to download Google app photo. By going to the application settings, the “Startup and synchronization” line is available. When activated on cloud storage Photos will be sent.

If you don’t have Google account synchronization enabled on Android, then you can forget about such a convenient feature as accessing contacts from any device with Internet access, or creating backup copy data.

This article is suitable for all brands that produce phones on Android 10/9/8/7: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Attention! You can ask your question to a specialist at the end of the article.

Reasons why Google and Android synchronization fails

Enable Google synchronization with Android

To understand the synchronization options, you first need to know where to enable this feature.

  1. Go to "Settings".
  2. Open the “Accounts” section (“Personal data”, “Accounts”).
  3. If you don't have a Google account inside, you need to add one. You can create a new account or add data from an existing Google profile - login and password.
  4. Click on the added account to open its settings.
  5. To enable synchronization, move the switches next to necessary services- contacts, Google Play Music, Google Fit, Google Photos, etc.
  6. To start synchronization right now, call up the additional menu and select “Synchronize” in it.

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By default, app data, calendar, and contacts are synced. If you want to automatically sync with Google server photo, you will have to install the Google Photos app. In its settings there is an item “Startup and synchronization”, after activation of which the photos will be sent to cloud storage.

Automatic photo synchronization will work even after Google removal Photo. To disable it, you need to go to the application settings and move the “Startup and synchronization” switch to the inactive position.

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Additional manipulations will also be needed to synchronize mail from the Gmail application. In order for data to be sent to the server, you need to check the “Gmail synchronization” checkbox in the client settings. If mail synchronization isn't working, cleaning it up will help. internal memory phone from unnecessary files (if the storage is full) or deleting Gmail data.

Most often, users encounter a message indicating a failure, the exact cause of which has not yet been clarified, but it can be assumed that it is associated solely with the actions of the user himself, as well as with incorrect login settings. Now gadgets with unofficial firmware will not be considered, since they themselves can harm the system and will have to be removed, returning the device to its original state.

Google Android account synchronization error: what to do?

The most unpleasant thing is when an account synchronization error appears Google Android on a phone or tablet, there may be a so-called “stuck synchronization”.

IN in this case, as practice shows, the entire system hangs, and the failure can be corrected by simply rebooting the device. In most cases, this helps (think of frozen programs in Windows - when you reboot they work again).

Fixing a syntax error

It is likely that the Google Android account synchronization error on your tablet or smartphone may be caused by incorrect input your personal data (login and password).

Here you just need to enter the correct entries received during registration (the G-mail address is used as the login). As a last resort, you can try to recover your password.

Checking synchronization settings

Sometimes the Google Android account synchronization error is associated with incorrect settings in the system itself. You can, of course, try to return to factory settings, but in most cases this is not required. You just need to go to the settings and look at the enabled services.

As a rule, synchronization should be turned on for all accounts. To begin with, you can uncheck all services that require authentication, and then reboot the device. After this, when the device is turned on again, you should again enter the accounts section and check the boxes next to the appropriate services, including data transfer, browser, etc.

In some cases, it is mandatory to disable the two-level authentication system in your account security settings. In this case, it is also worth using auto-sync and data transfer in the background.

Deleting an account

If all the methods given above do not help, and the Google Android account synchronization error appears again, you will have to take extreme measures - deleting the existing “account”.

To do this, use the settings menu, where you select the accounts section. Here we are interested in accounting Google entry. We enter it, enter Gmail address and confirm the deletion with the button below or the menu command.

Now, as is probably already clear, you should reboot the device, after which, if you have an Internet connection and try to log into Google services, the system will prompt you to either create new entry, or use existing registration data. Enter your username and password and confirm your choice. If this does not help (for example, on devices with installed firmware), you will have to create a new “account”, but in this case there is no need to restore the list of contacts or earlier installed applications there is no question.

Conclusion

Although errors of this type are very common, you can deal with them in the most simple methods and means that are not too complicated. It is enough to use only your mobile gadget. In this case, there is no connection to a computer with access to the installed control program not required.

In addition, it is worth noting that the problem of failures that occur on devices with firmware was not specifically addressed here. The fact is that when installing unofficial updates, a rather serious problem may arise in their safe deletion, which requires special attention and maximum caution. Otherwise, the entire system can be brought to a state of complete inoperability.

Otherwise considered standard means are the simplest and do not cause any difficulties for any user. Finally, it can be noted that you can also delete the data and cache of the service itself, but these parameters are relevant to the account synchronization error, as they say, insofar as.

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