Why is there no sound on my Windows 10 computer? Reinstalling the operating system

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Windows 10 is a system whose customization is just beginning. Some programs are not even compatible yet. The fact is that Windows 10 is in the process of being finalized, so typical problems arise from time to time. For example, users may experience the following situation when the sound disappears:

The sound suddenly disappeared after the next installation of updates or the system itself.
The sound suddenly disappeared due to unforeseen reasons.

What's important in this situation? The main thing is not to panic and check the settings. Nothing is impossible, and adjusting the sound is a matter that can be saved. So let’s approach the issue systematically and try to eliminate such a nuisance.

If after reinstallation

This development of events occurs most often: the sound comes and goes, since there are no drivers installed for it. Even if the operating system itself installs drivers on the computer, this does not mean at all that the sound is working. And here you can use two procedures that are specific to each type of device:

The most banal reason

Let’s say everything was working fine, but suddenly, for unknown reasons, the signal from the speakers disappeared. In this case, it may not be Windows 10 that is to blame, but the user himself.

The most important thing is to check that the audio cable is connected correctly. Everyone knows that any computer has several sockets for plugs. Naturally, each manufacturer has its own wiring, so it’s easy to make a mistake about where the audio jack is and where it’s for the microphone. So you should try all the connectors to definitely eliminate one of the typical reasons why the sound signal suddenly disappears. Along the way, you should pay attention to the speakers themselves. It is possible that manufacturers supply them with their own sound controls and switches. Perhaps the speakers are simply turned off or the volume is at its quietest setting. For the sound source, just turn on the player on your computer or phone.

Lost settings

Perhaps the sound settings have been changed so much that everything on the computer is turned down to the minimum volume. To check this option, click on the icon Windows volume 10. After this, select Playback Devices.

Let's look at what device actually works in the computer to reproduce sound. Perhaps an HDMI output and something like that will be installed.

If the setting is set to Speakers, then you need to select them from the list and click on the Properties button. After this, it is better to study each tab for sound levels and effects. Sometimes the settings for this parameter simply do not transmit sound.

It is also important to pay attention to the presence of programs on the computer that are involved in editing and adjusting the signal level. It is possible that the volume control in these applications is set to the lowest setting, which prevents the transmission sound signal to the speakers.

device Manager

Another solution to this problem is to launch the dispatcher Windows devices 10. To start this application You can use the key combination Win + R, after which you need to enter devmgmt.msc. Open the special tab Sound, game and video devices, right-click on the name of the sound card and select Properties. Next, look at what is written in the Device Status area.

If after all this there is no message that the device is working normally, then you need to download drivers either from the network or using the DriverGenius application.

It is also possible to resort to standard programs Windows 10. B in this case Windows Audio helps. This application opens if you go to Control Panel, click on Administrative Tools and select Services. Windows Audio will be in the list of services. You need to check that the Startup Type area is set to Automatic and the service is running.

BIOS

Finally, you need to think about the fact that the sound in Windows 10 may have disappeared due to the integrated sound card being disabled. It can be disabled in the BIOS. You should look in sections such as Integrated Peripherals and Onboard Devices Configuration. Perhaps this is the reason for the lack of sound.

As is clear from all of the above, there is nothing difficult in solving this problem. All you have to do is be patient and try several solutions.

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Much more often the video card driver goes wrong. And then the system writes that it has been restored. If there is no sound in Windows 10, the user is most likely to blame. Very often in programs such as Skype, someone turns off the microphone and speakers, turns off the application and forgets about it. And then they wonder why the sound stopped working. The check is carried out in completely standard ways.

The first thing to check is the volume. The next logical step is to check the power supply of the speakers and the quality of the connection to the analog output connector. Finally, you should turn on the control on the speakers themselves. If all of the above does not help, look at the driver version when installed. Sometimes there is no sound in games after an update.

Step by step instructions

Errors are so typical that they can already be classified into groups. This is exactly what we are going to do.

Volume

For most of the population, the I/O ports are on the back wall system unit, addressed from the user. Therefore, the first step is to click on the tray to see if there is an icon like the one in the screenshot.

In 95% of cases, this completes system recovery.

The cable is not connected to the connector

Another thing happens - someone turned off the speakers so as not to interfere. In this case, the keyword “speakers” will be missing.

Need additional check! Right click on the speaker icon and go to playback devices.

Instantly everything becomes clear: not connected!

Fix this problem by inserting a "jack" into the green audio output connector motherboard. The screenshot shows only 3 ports; in modern models they will form the bottom row of the two available.

Pink microphone input. Please pay attention to this if the headset has two “jacks”. After this, make sure using the method described above that the speakers are connected.

Driver

Sign of need for installation the required driver there will be no active system devices in the menu.

An empty list is a clear indication that the disk with firewood was included with the motherboard for a reason. The necessary software must be installed. Typically, changes take effect without a reboot. If sound devices are not installed, first check the task manager. Most likely the driver is missing. If the sound does not work after updating Windows 10, work in the same direction. The drivers turned out to be too old.

Device is disabled

From time to time, sound does not work on Windows 10 because someone turned off the device completely. This can be done in two ways:

Program intervention.
Manually.

The authors cannot prove this in any way, but it seems that devices may disappear due to the installation of crooked drivers. This happens from time to time with USB. At the beginning of December, when I removed any device and installed a new one, the system did not see it. The authors had to turn off the power because the PC became uncontrollable, deprived of a keyboard and mouse. One reason that there is no sound in the headphones is usually more prosaic. Let's go back to Sound and look.

Everything is visible. It says in black and white that the speakers are disabled. To restore sound, click right click mouse and select the desired option.

Just in case, always select the checkboxes shown in the screenshot, this sometimes saves a lot of time.

Sound level

You can set the sound level not only on the speakers, but also on the system mixer. If after Windows installations 10 the sound is gone, don’t rush to blame Billy Gates and Microsoft. Check the sound level of all devices thoroughly.

Each object has this tab. Don't waste any decibels.

In the game

If the game world does not want to play, the answer to the question of why there is no sound lies somewhere in the settings area of the application itself. There are simply no options here. This is not some emulator that has incompatibility issues. All releases are tested on a Windows 10 computer. This is part of the marketing strategy. Some games reset the settings if they are completed incorrectly operating system. You'll have to install everything manually.

We know for sure that fresh firewood immediately ends up on the Microsoft server list, but we recommend updating from the official hardware manufacturer. Windows has too many system devices to get confused among. Before you update your software, find out:

Motherboard model.
Model sound card(if available).

Just in case, we show how to do the same through Device Manager (although we do not recommend using it).

Everything in the Sound... folder needs to be updated. Perhaps the turned on fancy display is not perceived correctly by the system. In this case, the Dispatcher will contain question marks. This is a clear indication that you need to visit the manufacturer’s official website. Some displays support audio and we are updating the driver for this.

The latest version of the operating system from Microsoft has brought a large number of innovations to everyday use PCs with hundreds of millions of users around the world. Optimization and stability have been significantly improved, a built-in antivirus and much more have been added, but many have encountered a very unexpected problem: sometimes there is no sound on a computer with Windows 10. This may be the result of a shortage RAM, for example (the most common reason), but there are many more types of problems, each of which requires an individual approach.

Sound problems and solutions

Sound problems on Windows 10 are spontaneous and can occur in a variety of conditions. There is no universal recipe for eliminating them, but there are several patterns of system behavior that can help you accurately determine the cause of the problem. For example, quite often users notice that after updating Windows 10, the sound does not work. Also, the sound may not work immediately after installing Windows 10, or may not be absent specifically in games. Each of these problems has its own solution, which is why setting up the sound on a computer with installed Windows 10 became a big problem. But don’t rush to despair and call the specialist.

Banal reasons

I would like to devote this point to human inattention. Even the most meticulous PC user may not remember that he simply turned off the sound or forgot to connect new speakers or headphones. In addition, there are cases when the wire from the device does not fit tightly into the connector; it is also possible that the latter is faulty. To eliminate factors of inattention, we recommend once again double-checking the correct connection, sound volume and Mute mode on the speakers.

Another problem of this kind is cable failure. It can be damaged by pets or simply torn (immediately noticeable), or it can be damaged inside, which is very difficult to determine. To make sure your headphones or speakers are working properly, connect them to another PC or smartphone.

Also immediately check whether you have selected the correct playback source. Left-click on the speaker icon in the lower right corner and check if sound appears on each of the available options.

Outdated or broken drivers

If trivial reasons are not your case, then the first thing you should think about is updating software. Windows 10 has a system automatic download current versions drivers, which will help in most cases. In the remaining situations, you can download drivers from the official website of the sound card manufacturer. We have placed both instructions below.

Updating drivers using standard means Windows.

If Windows has not updated the drivers, then use the manual download instructions.

Find the official website of your sound card manufacturer. As a rule, these are Realtek, whose website is quite easy to find. If you doubt that you have opened the correct resource, then look at the address in the documentation for the sound card.
Download the driver installer.
Launch installation file and follow the instructions.
Reboot your PC.

If the installation fails, then there is a possibility that the old driver not only does not work correctly, but also interferes with the installation of the new one. This happens quite rarely, and can be solved by removing the driver through the device manager and then reinstalling it.

The sound disappeared while the computer was running

If you notice that the sound has disappeared while the device is running, this may be due to a lack of RAM. For example, launching a modern video game or large quantity browser tabs can cause RAM shortage. For unknown reasons, Win10 considers sound a lower priority than 50 tabs in Google Chrome. And the problem is that it is very difficult to turn the audio back on.

The main signs of low RAM:

A black screen appears while using a PC.
Reload browser tabs when switching to them.
Automatically disable any programs.
Low memory warning. Since the message does not specify which memory is insufficient, inexperienced users begin to delete files from hard drive, not paying attention to the fact that the system asks you to CLOSE some applications, and not delete them.
Browser low memory warning.
Reduced loading speed of applications and locations in video games.

To solve problems with RAM, you can install an additional memory stick in your PC. For comfortable use of the browser, it is recommended to have at least 8 GB of RAM in the system. If you have lost sound on your laptop, and the problem is in the RAM, then everything is more complicated here, since installing new brackets on laptops is either impossible or problematic, and their cost is much higher than that of analogues for desktop PCs. But you can also follow simple rules RAM savings, which are also relevant for the above-mentioned stationary PCs.

Try to close unnecessary browser tabs. You can bookmark the most frequently visited pages.
When launching modern video games, close the browser or leave a minimum of tabs.
Create a swap file on one of your hard drives or SSDs.
In the tray (up arrow in the lower right corner of the screen) turn off the programs that you want at the moment not needed. Very often, when you click on the cross, you send the program to the tray, rather than closing it completely. Steam, for example, can settle there. If you don’t know what a program is for, then you shouldn’t touch it.

Also, the sound may not disappear, but begin to distort. This often happens with video: the media file slows down and the sound becomes buzzing and unpleasant. This may also be due to insufficient PC power, but this problem can be solved without additional purchases. There are several solutions.

Disabling exclusive mode.

If the problem continues to appear, try reinstalling the drivers. Instructions above.

No sound after installing Windows 10

Problems with sound in this case may arise due to incompatibility of drivers and OS (rarely), or due to incorrect installation of the update. Unfortunately, the latter happens more often than you might think. Let's say your sound stops working, and without visible reasons. The only good thing here is that this problem can be fixed by a regular Windows tool. Not always, but in many cases. Right-click on the speaker icon in the lower right corner of the screen and select “Troubleshoot audio problems.” Follow the instructions.

You can also use Driver Version Rollback to restore sound functionality.

If the sound does not work on a newly installed Windows 10, then download the drivers manually from the sound card manufacturer’s website.

The sound in the headphones does not work

Surprisingly, the most common reason for no sound from headphones is setting the volume to minimum on the headphones themselves. Often, users do not notice that the volume control on the headset is at its minimum value.

Incompatibility was once a fairly common problem. Some (usually cheap) headphones simply did not work with Windows 10. This problem, although rare, can happen. It is almost impossible to fix it if the headphones do not work on the PC and play, for example, on a phone or device with the previous Windows versions, you will have to change them.

It is impossible not to mention the banal lack of drivers. The solution is described above. If you purchased headphones that require installing their own drivers (I haven’t personally met them, but among modern gaming headphones there are such), then install them.

As a rule, the new device turns on automatically, but sometimes it is necessary to do this manually.

Right-click on the speaker icon in the lower right corner of the screen.
Select Sounds.
Playback is in the panel above.
RMB on empty space.
Check the Show disabled devices checkbox.
If your headphones appear, then right-click on them and select Enable.

The same applies to any other sound source; not only headphones, but also speaker system or speakers built into the screen.

Conclusion

Thus, most problems associated with incorrect sound operation appear due to malfunction drivers or simple carelessness of users. Unfortunately, it is almost impossible to cover the full range of errors, since with each Windows update The old ones are eliminated, but new ones appear. Universal advice is to use the screening method. Look at the most likely reasons and go down to the least likely ones, while at the same time figuring out on your own how to adjust the sound after the next problematic update. This way you have the highest chance of fixing the problem as quickly as possible.

Many users who upgraded to Windows 10 or after clean install The OS encountered a variety of problems with sound in the system - for some, the sound on their laptop or computer simply disappeared, for others, the sound through the headphone output on the front panel of the PC stopped working, another common situation is that the sound itself becomes quieter with time.

This manual describes step by step possible ways fix the most common problems when audio playback does not work correctly or the sound simply disappears in Windows 10 after an update or installation, or simply during operation for no apparent reason. See also: , .

The most common variant of the problem is that the sound on the computer or laptop simply disappears. In this case, as a rule (let's look at this option first), the speaker icon on the taskbar is fine, the Windows 10 Device Manager for the sound card says “The device is working normally,” and the driver does not need to be updated.

True, at the same time, usually (but not always) in this case sound card in the device manager it is called “Device that supports High Definition Audio” (and this is a sure sign of the absence installed drivers on her). This usually happens for Conexant SmartAudio HD, Realtek, VIA HD Audio sound chips, Sony and Asus laptops.

Installing sound drivers in Windows 10

What to do in this situation to fix the problem? The method that almost always works consists of the following simple steps:

Enter in a search engine Your_laptop_model support, or Your_motherboard_model support. If you encounter problems discussed in this manual, I do not recommend starting to search for drivers, for example, on the Realtek website; first of all, look at the website of the manufacturer, not of the chip, but of the entire device.
In the support section, find audio drivers to download. If they are for Windows 7 or 8, and not for Windows 10, this is normal. The main thing is that the bit depth does not differ (x64 or x86 must correspond to the bit capacity of the system currently installed, see)
Install these drivers.

It would seem simple, but many write that they have already done this, but nothing happens or changes. Typically, this happens because even though the driver installer walks you through all the steps, the driver is not actually installed on the device (easy to check by looking at the driver properties in Device Manager). Moreover, installers from some manufacturers do not report the error.

There are the following ways to solve this problem:

Even if you couldn’t find official drivers, still try the option of removing the sound card in Device Manager and then updating the hardware configuration (point 2 above).

Sound or microphone stopped working on Asus laptop (may work for others)

I would like to separately note the solution for Asus laptops with a Via Audio sound chip; it is on them that problems most often arise with playback, as well as connecting a microphone in Windows 10. Solution:

Go to Device Manager (right-click on Start), open “Audio inputs and outputs”
By right-clicking on each item in the section, delete it; if there is a suggestion to delete the driver, do that too.
Go to the “Sound, game and video devices” section, remove them in the same way (except for HDMI devices).
Download the Via Audio driver from Asus from the official website for your model, for Windows 8.1 or 7.
Run the driver installer in compatibility mode for Windows 8.1 or 7, preferably as Administrator.

I'll note why I point to more old version drivers: it has been noticed that in most cases VIA 6.0.11.200 is working, and not newer drivers.

Playback devices and their additional parameters

Some novice users forget to check the audio playback device settings in Windows 10, which is better to do. How exactly:

After completing the specified settings, check if the sound is working.

The sound becomes quiet, wheezing, or the volume automatically decreases

If, despite the fact that the sound is played, there are some problems with it: it wheezes, is too quiet (and the volume can change itself), try the following solutions to the problem.

Apply the settings you made and check if the problem is resolved. If not, there is another option: try using the device manager to select your sound card - properties - update the driver and install not the “native” sound card driver (show a list of installed drivers), but one of the compatible ones that Windows 10 itself can offer. In this situation, it sometimes happens that the problem does not appear on “non-native” drivers.

Additionally: check if it is enabled Windows service Audio (press Win+R, type services.msc and find the service, make sure the service is running and its startup type is set to Automatic.

In conclusion

If none of the above helped, I also recommend trying to use some popular driver-pack, and first check whether the devices themselves are working - headphones, speakers, microphone: it also happens that the problem with sound is not in Windows 10, but in themselves.

Greetings, dear readers.

You can often find messages on the Internet from users who express their dissatisfaction with the fact that they suddenly lost sound on their Windows laptop 10. And they have no idea why this happened. Consequently, they don’t know how to deal with the problem. In this case, the disease manifests itself with different “symptoms”. Some have no reproduction at all. For others, only through the front panel. In general, there are many signs. In the following article I will talk about the most common of them, and also share solutions.

Many people, immediately after they lose sound on their computer, begin to panic. They don't know what to do or how to fix this situation. As mentioned above, the solution directly depends on the reason. But there is the simplest option that will allow you to return everything to its place without careful disassembly. To get started, download free antivirus, for example Dr Web Cureit and scan the system for viruses, if that doesn’t help, you need to do the following:

Updates( )

If the problems started after updating the OS, we perform several steps:

Driver( )

One of the most common variants of the disease is the absence of sound after updating, restoring, or even a clean installation of the operating system. In this case, most often the corresponding pictogram has a familiar appearance. Going to " device Manager", we find out that here too the icons are in order and in general the whole direction " works as expected».

In this case, the sound card may be called “High Audio...” or something similar. It is this situation that primarily indicates that the system contains incorrect drivers. This can often be seen in Asus laptops, as well as computers with Realtek and VIA HD chips.

The solution to the situation on all devices is to install a normal driver. To do this, you need to perform a chain of actions:

We go to the search engine, where we enter the model of the laptop or motherboard. This can be found in the Everest app or similar. Moreover, initially it is better to go to official page the entire device, not a specific node.

Next, you need to select the appropriate utility in the support section and download it. It is worth considering that it may be for previous versions of operating systems - this is normal. But you can’t confuse the bit depth. It can be viewed in " Properties", when you call them to " Computer».

Installing a new driver.

Unfortunately, this doesn't always help. This way the system shows that the entire process was successful. But in fact, nothing has changed. Why is this happening? This situation is due to the fact that the system decided to leave previous version, because, in her opinion, it is newer or better. This is indicated by "" in the component properties.

But don't worry, there is a solution:
Right-click on the installer and select “ Properties».
Go to the tab " Compatibility", and select previous version OS. It could be Win 7 or 8 instead of 10.

The following option may also help:

Services( )

In some situations, audio services may not respond. In most cases, this is due to the activity of viruses on the device. First, download Comodo Internet Security and scan your PC for viruses, if this does not help, based on this fact, the following chain of actions is built:

Solution for Asus laptops( )

Separately, I would like to talk about the solution to the problem on laptops from Asus that have the chip installed Via Audio. It is on such devices that the above problems most often occur. Usually the disease is accompanied by the appearance of an error 0x887c0032. The solution is this:

Let's go to " device Manager" We are interested in the whole point “ Audio outputs and inputs».

We select each line and delete it along with the drivers (of course, if the system offers this).

Let's go to " Sound devices " We do the same. We leave only HDMI. A message should appear saying “ No sound devices installed».

Go to the Internet and download Via Audio from the official Asus resource.

We set compatibility with Win 8.1 or 7. Run as administrator.

Additional options( )

Sometimes users simply forget to view additional settings in the sound menu. And it’s better not to forget about this: