Complete list of USSD requests for A1 (velcom) subscribers. Personal account Detailing of calls from Welkom in Belarus through personal account

Home / Technologies

Services cellular communications Today, all age categories of citizens from schoolchildren to pensioners use it. This is not only convenient in modern realities, but also necessary due to frequent movements.

Call detailing is the easiest way to check all incoming and outgoing calls, find out received and sent SMS messages, as well as their cost, name tariff plan, write-offs from the balance sheet, imposed automatic subscriptions and more.

How to detail an account through your personal account

Most quick option- this is to gain access to your number in your personal account. To do this, just go to the official website of the cellular company and leave a request online. After this, the mobile operator will process your request and send a statement to the number by email (e-mail). All this takes no more than 15 minutes, taking into account studying the interface of your personal account. As a rule, no difficulties arise even for beginners. We have made detailed step-by-step instructions for all telecom operators:

  • Call details for MTS Belarus, Ukraine and Russia
  • Call details Beeline Kazakhstan and all regions of Russia
  • Call details for Tele2 Kazakhstan and Russia

You do all the manipulations yourself via the Internet, without resorting to the help of company employees. To receive information, you only need to have an active SIM card. Each personal account has small distinctive features, which everyone will have to study. After all, the main product on the mobile phone market is dual-SIM devices, which require the use of two different numbers. People today have become lazier and do not want to call the operator’s support again. Below is a table with telephone numbers " hotline" and the names of your personal account.

Operator Personal account name Personal account address Toll free number
MTS Internet Assistant http://login.mts.ru/ 8-800-250-0890
Beeline My Beeline http://my.beeline.ru/ 8-800-700-0611
Megaphone Service Guide https://lk.megafon.ru/ 8-800-550-0500
Tele2 My Tele2 https://my.tele2.ru/ 8-800-555-0611
Yota absent online chat 8-800-550-0007

How to get call details without the subscriber's consent

This is a bit more complicated. It is officially impossible to obtain details from calls from someone else’s number. This information is closed to ordinary users. You can go into his personal account without the owner’s knowledge and follow a similar procedure to obtain your conversation details. The main condition is the absence of a subscriber, the presence of his mobile phone and the speed of ownership of someone else’s phone. The faster the better. However, many surprises await you, for example, a smartphone may be protected by an access code that will not allow you to look beyond the “desktop” on the screen and read already saved information

Where can I get a printout of calls from someone else's number?

The mobile operator will not officially give you someone else's printout. mobile number. You will be asked to bring the owner of the SIM card, since it is he who has the right to receive such information and no one else can legally do this. It’s stupid to try to find out through a manager what he is prohibited from doing according to the charter.



Velcom has been providing quality services for many years. During this time, a lot of regular customers have appeared who can always demand the performance of any services. One of the most common desires is detailing, since absolutely everyone may need it. A printout of Welkom calls and other information may be useful if:

  • It was necessary to find out when the calls were made, maybe a month, or maybe six months ago. Sometimes such information is always relevant, especially during some kind of emergency.
  • It is necessary to determine where some amount accidentally went from the account. People, without knowing it, can be connected to some services for which funds are withdrawn from the account. To find out everything and take action, detailing the account will be enough.
  • Details may be needed to find out the number you recently called but deleted by mistake. Perhaps a business partner called you, which is why you need to renew his contact.

How can I get a printout from the company?

There are several methods to , how to take a printout of Velcom calls. They are provided for absolutely everyone, that is, there is always a method that suits this or that person.

The first and most common is printing out Velcom calls via the Internet. It consists in the fact that a person can receive details on his email address. This service became available quite a long time ago, but over the entire period it has gained popularity. Favorable conditions allow you to regularly use this method of obtaining data.

What will be included in the details provided by the company on email user? In fact, there is standard set information:

  • Incoming and outgoing calls. You can always see their duration, as well as the time they occurred. When detailing, you can see the number with which the subscriber was connected.
  • Incoming SMS and MMS messages. It is only worth remembering that viewing the content is not available. No one can see the text that was written. If a conversation is deleted from your phone, you won’t be able to see it anywhere else.
  • Number of mobile Internet connections. Many people use this service, so sometimes they want to know how much and what they spend. This sometimes forces us to optimize costs.
  • Expenses for the above services. Since misunderstandings often occur, there are always those for whom it is important to look at the history of the expenditure of funds. By the way, printing out Velcom calls for free Belarus via the Internet is an excellent way to analyze your bill and understand what needs to be done to minimize all costs while remaining exclusively in the black.

The second option for getting what you want is by contacting the company’s office. If you haven’t figured out how to get a printout of Velcom calls via the Internet and don’t fully understand something, just take your passport on which the phone number was registered, and then go to the office, where you will quickly receive services. All you have to do is go through and indicate the required deadlines. Specialists will quickly fulfill your instructions, and very soon you will get what you came for.

How much does such a service cost? There is no specific price, as it may vary depending on what tariff you have and for what periods you request funds. It is clear that if you need a printout for the last six months, you will have to pay a little more for this than for detailing the last month.

What to do if the two methods described above do not suit you? Some people do not use the Internet, and others may not have a company office in the city nearby. In such a situation, you can receive a printout of Velcom calls by mail.

You must fill out an application and still contact one of the offices that is the official representative of the company. After this, you will be able to regularly receive reports that interest you. Details are provided for different periods: it can be in a month, or it can be in two, and so on.

Providing details to legal entities

As with any other cellular communication company, details can be issued either to an individual, or legal. Of course, the methods of obtaining differ slightly, but in any case a good result is ensured.

When contacting Welkom Belarus, printing of calls and other information occurs at the expense of the application. It is compiled in a special way and then sent for review via fax.

If you want to conclude an agreement, you can also go to the company’s office, where you can agree on everything and request regular reports on calls and other expenses of certain numbers. The main thing is to provide a document that confirms the person as the owner.

How to get a free call printout?

It has already become clear that by contacting Velcom, a printout of monthly calls is available to everyone. Those subscribers who use cellular services can sign up for a free subscription, which provides for regular sending of details.

Wellcom calls are printed free of charge if a person orders a report for the past two months. These are the conditions of one of the methods of subscribing to the details of your personal number. This is very beneficial, since you will always know that your information is there and you can use it at any time.

In the end, it must be said that the printout of Velcom calls for free Belarus does not provide for the following:

  • Receiving texts and any other content of certain messages. This is stated in the rules for using any information regarding account details.
  • Receive recordings that occur during a conversation. No one has the right to gain access to information of this kind, even law enforcement officers do not have such powers.

If you need detailed information from Velcom, you will definitely be able to choose the optimal method for obtaining information in your city.

Previously, in order to make any manipulations with your connection, you had to spend time and visit the salon of the operator that provides the services. The only thing you could do on your own was to check the balance. Today, anyone who has access to the Internet can create a personal user account in Velcom and manage communications independently, without the help of operators.

What is a “personal account”, who is it useful for and what is it for?

Personal account Velcom Belarus is online service, allowing you to check the status of your number yourself without leaving your home. With its help, the subscriber can manage services, adjust communication settings, learn about new offers and subscribe to them. By connecting to the Welkom ISSA, you will have access to the following information:

  • About finances. This section allows you to view your payment history, current account status, presence/absence of debt, you can top up your balance and submit a request for a refund if an erroneous payment was made.
  • Account details. Section contains detailed information associated with user accounts. The client has the opportunity to view invoice details and a breakdown of charges in Velcom ISSA, order invoices to be sent by e-mail, change the method of delivery of invoices or change the address to which delivery is carried out.
  • TP and additional services. By going to the operations section with TP and services in the Welcome personal account, the subscriber will be able to independently connect/disable additional services and, if necessary, temporarily suspend number service.
  • Help. If you have any questions or difficult situations that you cannot solve on your own, you can write a request to the Velcom ISSA subscriber support service.

Registration process

Creating a personal account in Welkom Belarus begins with registration. To do this, the subscriber must go to official page Welcome by ISSA (https://my.velcom.by/) and click on the “Registration” button. The system will ask you to enter your phone number, after which you will receive an SMS message containing a temporary password. It must be used for the initial login to your Welcome By account. Be careful, the password is temporary and has limited validity. Therefore, it is better to immediately log into the Welkom ISSA system and change the temporary password to a permanent one. New Password will work for 12 months, after which it will have to be changed again. This is done for security reasons. At this Welcome ISSA registration can be considered complete.

Login to your account

Now that you have a personal user account in ISSA Velcom, you have the opportunity to go there at any time to view information or change communication settings. To do this, you need to go to the WELCOME ISSA page (main), click on “Personal Account” on the screen on the right, enter your phone number and password created during registration. Thus, you can get to the main menu of the ISSA Welcome personal account at any time of the day.

Password recovery

If suddenly you forgot or lost your password for the Welkom ISSA and login to your personal account, then you always have the opportunity to submit a request for a new one. To do this, you need to go to the login page and click on the “Forgot your password” section. You will see instructions with a detailed algorithm of actions. There are 2 main ways to recover your password:

  • Use Velcom ISSA requests. Dial the combination *141*0# on your phone and press the call button. A password consisting of 5-10 characters will be sent to your phone, which can be used to log into your account.
  • Use SMS code. It is sent to the subscriber from the authorization page and is valid until it is replaced with a new one.

As you can see, nothing bad will happen if the password was accidentally lost. To restore it, you do not need to go to the company’s office. Follow one of the specified algorithms, and you will quickly recover your password, gaining access to the Welkom ISSA login to your personal account.

Overview of the subscriber's personal account

So, after completing the registration procedure, you will have your personal ISSA Welcome account. The following sections will be available in the main menu:

  • Personal information. The subscriber's full name, current account balance, subscriber status (active/inactive), tariff plan, traffic balance and additional information, including subscriber ID, personal account number and date of its opening, IP address, as well as information about the remaining minutes for promotions, accruals for previous months.
  • Financial information. In this section you can obtain information on installment plans, payments, and information on unconfirmed payments. Here you can pay by card and cancel erroneous payments.
  • Accounts, details. All information about subscriber accounts is collected here. You can view the details of Velcom ISSA calls and SMS for 6 months, change the address and method of delivery of bills.
  • Operations with TP and services. Section for managing tariffs, disabling/enabling services. Here you can change your number, connect or disconnect mobile Internet, leave a request to assign or change your “favorite” number, suspend the use of all communication services, get settings for your mobile phone, forward calls, and connect voicemail.
  • Feedback. Point for contacting support to resolve various issues.

As you can see, the system is well thought out and extremely easy to use. To work with it, you just need to log in to the Welkom ISSA, go to the section of interest, for example, Welkom ISSA - login to your personal account - details, and get detailed information on the issue.

Remember, any actions performed in the system using your password are equivalent to the personal actions of a registered subscriber. For this reason, it is necessary to ensure the safety of your password. Do not under any circumstances disclose confidential data (password to enter your WELCOME ISSA personal account) to strangers. If such a situation arises, please notify the company's specialists.

The opportunity to use the system is provided to the company's subscribers free of charge. Therefore, go to the ISSA Velcom website now - home page, and complete the registration procedure if you have not already done so.

USSD requests are simple and quick way get from the operator mobile communications necessary information. All you have to do is enter the required request on your phone. However, it is simply impossible to remember them all. So save and use the HF directory with all USSD requests for velcom subscribers.

General information:

Information about the balance status at the time of request

Information about the remaining minutes, SMS, MMS and Internet traffic included in subscription fee

Information about the amount of the monthly payment, the remaining amount to pay for the goods in installments and the completion date of the write-off of contributions

Remaining included minutes velcom services international 100/250, the rest of the Internet traffic of the “ITV velcom” service package

Information about the amount payable according to the last invoice issued, for clients working without prepayment

Information on the number of minutes of outgoing calls made within a Closed Subscriber Group (CLG)

The total number of minutes used when calling a “favorite” number (tariff plans “Pair”, “Time for pairs”)

Possibility of quickly disconnecting communication services in case of debt

Registration of an unconfirmed payment

Checking the balance of a subscriber of the Privetik tariff plan (available to velcom subscribers whose number is assigned as a “favorite” by the subscriber of the Privetik tariff plan)

*101*Privetik subscriber number#

“Waiting for a call”: the subscriber whose number was specified will receive an SMS notification asking them to call you back indicating your number.

*131*company subscriber number#

Top up your account with an express payment card

Changing the mailing address for invoice delivery to e-mail

Repeat invoice for a closed period by e-mail

Opting out of receiving invoices

Information and service management:

Operation

USSD request

Information about the subscriber's connected services

Information about the list of services available for connection

Phone number and tariff plan information

Changing tariff plan

Information about your number in international format

Setting/cancelling a ban on listening to ACCA news

Receiving USSD messages in transliteration

Receiving USSD messages in Russian

Setting/cancelling a ban on the use of conditional forwarding in roaming

Connecting packages of minutes to all networks

"Back in touch": all velcom subscribers Those who called you while you were unavailable or your phone was busy will receive an SMS notification when you are in touch again

Providing the opportunity to work without prepayment

Switching to prepaid work

Connecting/disabling the “Stopitsot” service (available to subscribers of the “Kedy” and “Polukedy” tariff plans)

Connecting/disabling the “Anti-identifier” service

Connecting/disabling the Melofon service

Connecting/changing your “favorite” number (not available on tariff plans “Own network”, “BUSINESS.PRO”, “BUSINESS.PRO.WEB”)

Connecting/disabling the Pause service

Connecting/disconnecting ISSA

Obtaining an ISSA password

Connecting/disconnecting/changing a package within the “Director’s package” service for the Manager+ tariff plan

USSD help.

Mobile Internet and MMS:

Operation

USSD request

Receiving settings for the Mobile Internet service, MMS, streaming video (“Mobile TV”), all available

Receiving a test MMS

Connecting/disabling the Mobile Internet service, changing the Mobile Internet service package, changing/deleting an application to change the Mobile Internet service package

Connect/disconnect MMS

Information about the connected Mobile Internet service package and access point

Information about the connected package of the Mobile Internet service, the cost of the package and the date of the next write-off of the package cost

Information about the provided static IP address

Connecting/disabling the Anti-Virus service

Connecting/disabling the Firewall service

Connecting/disabling the service " Children's Internet»

Connecting additional traffic to WEB Start, WEB 4, WEB 8, WEB 16

Connection to the services “Roaming.Vacation”, “Roaming.Business”

Disabling the services “Roaming.Vacation”, “Roaming.Business”

Information about roaming partners

Validity period of the services “Roaming.Vacation”, “Roaming.Business”

In this article we will look at how to get call details from a Velcom Belarus operator for free, independently and without visiting the company’s office. The instructions will help communication subscribers understand various options receiving call details from someone else's number or your own.

If for some reason you are unable to make Printouts yourself, then use our website. We will provide any information within 60 minutes without linking a number or registration.

The most common options:

  1. Visit your ISSA personal account
  2. Contact service offices
  3. Place an order on our service

So, the Call Report contains information not only on conversations, but also their cost, duration and interlocutor numbers. This means that you can check how much money is spent on communication services over a period, for example, a month. Now more details.

Details of Velcom calls in Belarus through your personal account

The personal account provides subscribers with the opportunity to manage services and receive any information from mobile operator. You can easily register on the site; the procedure will take no more than 5 minutes. Using the service from Velcom Belarus, it is easier to monitor your balance and also control connected options.

The Velcom-ISSA RB personal account is convenient to use for various purposes: the service helps to manage a SIM card and monitor the status of your personal account. The personal information will include the subscriber’s personal data, current balance, as well as the remaining traffic on the number.

Procedure for beginners:

1.To log in electronic system, you need to register. To do this, go to the official website - my.velcom.by, fill out the form and click "Register". Follow further step by step instructions. Only owners of a Welkom number can use the Personal Account. The procedure is carried out online via the Internet.

2.Enter your phone number and select an identification option: via SMS or USSD request. When choosing the method using SMS, you must click on “Send confirmation code”. Enter the numbers you sent into the registration form.

3. You must come up with a password of 5 characters and repeat it. All fields are filled in, it’s time to click on the “Register” button

4.After this, the subscriber will be able to log in to the Velcom Belarus Personal Account. We recommend changing the temporary password to a permanent one (the main thing is not to forget it), which will be valid for a year. After this, you will be able to constantly use your personal profile to perform various tasks, for example, monitoring your balance or ordering free call details from Velcom Belarus.

In the left column there is a list of office capabilities. Click the button “Accounts, Detailing” and a list appears:

  • Order an invoice by email (enter your email address to receive an extract)
  • Invoice delivery history (your archive of previous requests)
  • viewing details (checking calls and SMS messages online)
  • Accruals for the open period (expenses on balance)

In our case, we select viewing details and wait for the statement to be generated using the Welkom number. This process will take a few minutes, after which we will refresh the page.

We open the long-awaited printout of calls from the Wellcom operator. Here you will find all the actions you performed during the period, except for the SMS text printout. Not provided by the operator for privacy reasons. Our resource bypasses this limitation.

By the way, for lovers of small gadgets, you can go to Velcom Personal Account through the application, which must first be downloaded and installed on mobile phone. If you have already completed “browser” registration via your computer, then you do not need to do this again. Enter your password, which is used to log in to your Velcom Personal Account.

Printout of Velcom calls from the operator

It's no secret that all users can receive a monthly printout. To do this, you need to contact any of the company's centers and fill out an application to provide details of your conversations. Have your passport with you; without this document you will be denied an account statement.

Now Velcom has completely switched to electronic reporting for subscribers, so it’s easier to order through ISSA (https://internet.velcom.by). The main thing is to have access to a phone.

It is impossible to obtain a printout of calls without contacting the center on paper. The company does not send letters in envelopes to your home address.

Details of someone else's number

The above methods are only suitable for your SIM card. If you need to detail other people's conversations, then there are no legal options, because identification of the owner is required. Of course, you cannot pass for another person, so there are only two options left:

  • Taking another person's phone with their consent (5% out of 100).
  • Hiddenly order details of someone else's phone or printout of SMS with texts in our service. Services are paid.

© 2024 ermake.ru -- About PC repair - Information portal