Windows Setup was unable to configure Windows to work with your computer's hardware. Windows Setup was unable to configure Windows to work with this computer's hardware. Windows Setup was unable to complete the installation process.

One of the common problems Windows users 10 - message “We were unable to configure Windows updates. Changes are being rolled back" or "We were unable to complete the updates. Cancel changes. Do not turn off the computer" after restarting the computer to finish installing updates.

Windows 10 has built-in diagnostic tools to help fix update problems. Just as in the previous case, two situations may arise: the system boots or Windows 10 constantly reboots, all the time reporting that the update setup could not be completed.

In the first case, follow these steps:

The second situation is more difficult:

1. Follow steps 1-3 from the section about clearing the update cache (go to the command line in the recovery environment launched from bootable flash drive or disk).
2. bcdedit /set (default) safeboot minimal
3. Restart your computer with hard drive. Will have to open safe mode.
4. In safe mode in command line enter the following commands in order (each of them will launch the troubleshooter, go through one first, then the second).
5. msdt /id BitsDiagnostic
6. msdt /id WindowsUpdateDiagnostic
7. Disable safe mode with the command: bcdedit /deletevalue (default) safeboot
8. Restart your computer.

Maybe this will work. But, if according to the second scenario (cyclic reboot) the problem has not been fixed by now, then you will probably have to use Windows reset 10 (this can be done while saving data by booting from a bootable USB flash drive or disk). More details - (see the last of the described methods).

Windows 10 updates failed to complete due to duplicate user profiles

Another, little described cause of the problem “Unable to complete updates. Cancel changes. Don't turn off your computer" in Windows 10 - problems with user profiles. How to eliminate it (important: what is below is at your own risk, you can potentially ruin something):

Once the procedure is complete, restart your computer and try installing Windows 10 updates again.

Additional ways to fix the error

If all the proposed solutions to the problem of undoing changes due to the fact that Windows 10 updates could not be configured or completed were not successful, there are not many options left:

1. Try, delete content SoftwareDistribution\Download, download the updates again and start installing them.
2. Remove third-party antivirus, restart the computer (needed for the removal to complete), install updates.
3. Maybe, useful information found in a separate article: .
4. Try the long road to recovery initial state Windows Update components, described on the official Microsoft website

Finally, when all else fails, it is possible the best option becomes .

One of the common problems among Windows 10 users is the message “We were unable to configure Windows updates. Changes are being rolled back" or "We were unable to complete the updates. Cancel changes. Do not turn off the computer" after restarting the computer to finish installing updates.

This manual provides details on how to fix the error and install updates in this situation. in various ways. If you have already tried a lot, for example, methods related to cleaning the SoftwareDistribution folder or diagnosing problems with Windows 10 Update, below in the guide you can find additional, little described options for solving the problem.

Note: If you see the message “We were unable to complete the updates. Cancel changes. Do not turn off the computer" and you are watching it at the present time, while the computer reboots and again shows the same error and you do not know what to do - do not panic, but wait: perhaps this is a normal cancellation of updates, which can occur with several reboots and even several hours, especially on laptops with slow hdds. You'll likely end up in Windows 10 with your changes undone.

Clearing the SoftwareDistribution folder (Windows 10 update cache)

All Windows 10 updates are downloaded to the folder C:\Windows\SoftwareDistribution\Download and in most cases cleaning this folder or renaming the folder SoftwareDistribution(so that the OS creates a new one and downloads updates) allows you to fix the error in question.

There are two possible scenarios: after canceling the changes, the system boots normally, or the computer restarts endlessly, and you keep seeing a message that Windows 10 updates could not be configured or completed.

In the first case, the steps to solve the problem will be as follows:

In the second case, when the computer or laptop constantly restarts and the undoing of changes is not completed, you can do the following:

After that, you can go to Settings - Update & Security and check if the updates download and install without errors. If Windows 10 updates without telling you that the updates could not be configured or completed, go to the folder C:\Windows and delete the folder SoftwareDistribution.old from there.

Troubleshooting Windows 10 Update

Windows 10 has built-in diagnostic tools to help fix update problems. Just as in the previous case, two situations may arise: the system boots or Windows 10 constantly reboots, all the time reporting that the update setup could not be completed.

In the first case, follow these steps:

The second situation is more difficult:

1. Follow steps 1-3 from the section about clearing the update cache (go to the command line in the recovery environment launched from a bootable USB flash drive or disk).
2. bcdedit /set (default) safeboot minimal
3. Reboot your computer from your hard drive. Safe mode should open.
4. In Safe Mode, at the Command Prompt, enter the following commands in order (each will launch the troubleshooter, go through one first, then the other).
5. msdt /id BitsDiagnostic
6. msdt /id WindowsUpdateDiagnostic
7. Disable safe mode with the command: bcdedit /deletevalue (default) safeboot
8. Restart your computer.

Maybe this will work. But, if the second scenario (cyclic reboot) has not been able to fix the problem by now, then you will probably have to use a Windows 10 reset (this can be done while saving the data by booting from a bootable USB flash drive or disk).

Windows 10 updates failed to complete due to duplicate user profiles

Another, little described cause of the problem “Unable to complete updates. Cancel changes. Don't turn off your computer" in Windows 10 - problems with user profiles. How to eliminate it (important: what is below is at your own risk, you can potentially ruin something):

Once the procedure is complete, restart your computer and try installing Windows 10 updates again.

Additional ways to fix the error

If all the proposed solutions to the problem of undoing changes due to the fact that Windows 10 updates could not be configured or completed were not successful, there are not many options left:

1. Perform a system integrity check Windows files 10.
2. Try clean boot Windows 10, delete content SoftwareDistribution\Download, download the updates again and start installing them.
3. Remove third-party antivirus, restart the computer (needed for the removal to complete), install updates.
4. Try the long way to restore Windows Update components to their original state, described on the official Microsoft website

Finally, when all else fails, perhaps the best option is to perform an automatic reinstalling Windows 10 (reset) with data saving.

You are trying to install an update in Windows 10, but a notification is displayed that it cannot be completed, after which the system starts undoing the changes. Let's find out more about how to fix this error.

Errors that the installation cannot complete are not new to users. Many people have encountered an error in Windows 7 in which the system notifies that updates could not be completed, and then the process of undoing the changes starts. For some time now, more and more users have been seeing this problem in Windows 10.

The system downloads updates correctly and displays information that they are ready to install. If you ignore the installation, then after a while the OS itself will “throw out” a notification that you should update Windows, prompting you to restart the computer to complete the operation.

And this is where the problem begins. The update is theoretically installed, but at some point a warning appears about possible failure. The notification “We were unable to complete the updates” appears, and the screen below displays “Undoing changes” - Windows 10 begins the uninstallation procedure and rolls back the system to the state before it was installed. And so again and again, every time you try to update the OS. How to fix it?

Method number 1. Windows Update Troubleshooting Tool

To get started, you can use the automatic troubleshooter in Windows 10. This is an official tool that can be downloaded from the Microsoft website. The utility diagnoses the system area for faults, and then tries to solve them using basic methods. The effectiveness may be less or more depending on the problem, but it is always worth giving this program a chance when starting to troubleshoot problems.

Download the troubleshooter

Once downloaded, launch the utility and follow the onscreen instructions. The program will automatically search for problems and then try to fix them.

If you see a notification that "" has been restored, you can try updating the system.

Method number 2. Clearing the SoftwareDistribution folder

The SoftwareDistribution folder contains update installers. The problem may be due to them being damaged or compatibility errors. Therefore, it is worth deleting the contents of this folder and restarting the service.

To be able to do this, you should temporarily stop the service, in otherwise file deletion will be blocked.

Press the Win + R key combination and enter the command:

Find the service in the list, click on it right click mouse and select "Stop". The service will be suspended.

Again, simultaneously press the Win + R keys, enter the path to the directory below and press Enter:

C:\Windows\SoftwareDistribution

You need to delete all the contents of the SoftwareDistribution directory - it should remain empty.

After deleting all the files from the folder, open the list of services again (enter the command “services.msc” in the Run window), find, right-click on it and select “Run”.

Now try updating the system.

About a month ago, a friend brought me a laptop with a broken operating system. I didn’t ask any more questions about what exactly happened to the laptop, but it didn’t want to boot. Unfortunately I can’t remember the error now. Since she didn’t need the data on the hard drive, “and to be honest, there was nothing there except operating system", I connected usb flash drive, and began installing the operating system.

Operating room installation Windows systems 7 took place in a calm and normal mode, but at the very last stage (at 100% installation) an error suddenly popped up: program Windows installations I couldn’t configure Windows to work with the hardware of this computer (unfortunately I didn’t take a photo)


I did not attach much importance to this error, and the computer rebooted. As it turned out a little later, Windows 7 refused to boot.

Once again I had to reinstall the system, but alas, just before completion I got the same error "Windows Setup was unable to configure Windows to work with the hardware on this computer."".

First solution

During Windows installation, as soon as it popped up this error, do not click the "Continue" button. Press the key combination SHIFT+F10 on the keyboard. A command prompt window will open.

Cd/
- cd Windows/System32/oobe/ (Use backslash instead of /)
-msoobe.exe

We fill in the fields, and we can complete the Windows installation in the usual way.

Second solution

At that time, I did not yet know that the error could be related to the BIOS settings, but not so long ago I just encountered a similar problem. Before loading Windows I have