USSD commands for velcom subscribers (Legal entities). Checking your Velcom tariff, ways Velcom your account status has changed

The mobile operator Velcom, operating in Belarus, offers its customers an extensive range of tariff plans, among which there are very profitable options for both phones and tablets. Often, the company’s clients need to find out their tariff for Velcom. For this there are various ways(USSD commands, calls to support), each of which will be discussed in this article.

A subscriber who wants to obtain data regarding his own Welkom number can do this using several methods. They are divided into two groups: through self-service services or when contacting company employees. Obtaining all information regarding the tariff plan, balance status, connected functions and services is free of charge.

Using USSD request

The USSD request service is a simple and convenient option, often used to find out information about the Velcom tariff and other data related to the phone as quickly as possible and without unnecessary effort. In this case, the user does not need to use the Internet, make a call to the call center or listen to the Velcom voice service. The main disadvantage of the described method is that the required combinations of numbers will have to be remembered or written down. The easiest way is to add queries that are used most frequently to your phone's contact list. This way you can find out about the tariff at any time.

How to find out your tariff plan to Velcom using USSD combination:

1. Enter the command *141*2*1# from the keyboard.
2. After a few minutes, you will receive the name of the tariff via SMS message (it also indicates the client number).

The function will be useful for those who became Velcom subscribers not so long ago and have not yet remembered their own phone number.

Call to operator

If there is no Internet on the phone or the subscriber for some reason does not want to use it, you can call 411 from the Velcom number, the tariff for which you want to find out. The voice system will provide the caller with a list of items, where all that remains is to find the appropriate section and listen to the information being voiced.

When it was not possible to carry out the actions described above or the person simply got confused in the service prompts, you need to wait for the response of the call center employee and ask him how you can find out your Welkom tariff. In this case, the operator will announce the name of the tariff being used with preliminary clarification of standard information about the client.

The same method can be used by those who want to choose a tariff plan on Velcom with the most favorable conditions and want to explore each of the offered options.

Important! Users can receive detailed advice online on the Velcom website in the “Help” section. There is a button “Ask a question”, as well as links to operator groups in social networks, where you can contact support staff to find out all the information you need.

Other ways

Another popular option that allows you to find out the Velcom tariff used is Personal account user. Subscribers who can access the Internet from mobile phone, have the opportunity to easily find out everything about their tariff plan, as well as gain full control over their telephone number. For those who want to independently understand all connected services, tariffs and functions and be the first to learn about new promotions and programs mobile operator, it’s worth creating a Personal Account on the Velcom portal.

You must first register with the service: this procedure will not take much time. Login to your Personal Account is carried out in the generally accepted manner:

Studying the tariff

After the subscriber finds out which tariff he is using, he can immediately clarify all the conditions for its use. For example, the price of services, the size of the monthly fee, the number of packages included in payments, and so on. The most convenient way to do this is on the Velcom website by entering the “Tariffs” section. For example, the conditions for the “Smart” tariff:

Other useful queries

All information regarding the tariff is clarified when sending a request *141*2*4#.

Active mobile Internet users who are interested in the terms of its use, the size of the fee and the timing of its write-off can send the command *141*2*3#.

The balance of tariff packages is determined using the combination *101*1#. Request information about topping up your personal account – *100*19#. By dialing *131*telephone number #, you can notify the other subscriber that you are waiting to contact him.

You can find out your Velcom tariff using any of the above methods. The procedure is carried out even without Internet access - for this there is a call center and a USSD command service. As a last resort, if you can’t get through by phone, you can leave a request for feedback or ask a question directly on the site.

All modern people use services mobile communications from different operators, and each mobile operator there is a list of combinations with which you can connect certain services - this is USSD request. In short, such requests contain numbers and symbols, after entering and sending which some action will be taken. Each is responsible for a separate function, and this article will present all about such combinations.

What are commands for?

USSD request is a kind of option for mobile clients, which is installed along with SMS and is basic service any operator. Translated, this abbreviation means “ additional option, which has no structure."

For a clear example, it’s worth understanding how such a combination works:

1. A mobile customer, for example, wishes to check the balance of a mobile phone using a service code.
2. On the phone keyboard, first press “*”, and then enter the desired number, the code of which is responsible for checking the balance.
3. After the numbers, “#” is entered and a call is made to send data to the network.
4. After a few seconds, balance information is sent to your phone in the form of an SMS or as an interactive menu on the gadget screen.

In addition, a USSD request can not only allow you to check your account status. With its help, you can enable or disable services, switch to another tariff, open the operator’s menu to obtain information on mobile communications, and also carry out a lot of other operations.

The benefits of combinations

The USSD request is very convenient to use, because by entering short commands you can quickly receive information, without the need to call the operator or send an SMS. In addition, using combinations, you can obtain the data of interest at any convenient time, 24 hours a day.

Using such codes you can control your mobile phone number. Network clients can send requests to other people to send money or simply call back.

For a more detailed consideration of combinations, you should indicate data for different operators in Russia.

Popular MTS combinations

The very first and most popular command from MTS is *111#. This command is used to open a portal in which each user can manage the tariff and options. If it is difficult to remember other commands, then you only need to remember this one. With its help you can find out everything you need, and even your mobile balance. The request replaces your personal account on the website and can be used in any region and even country. MTS USSD requests are not charged, which is very convenient.

If there are characters on your phone in messages and other parts of documents that cannot be read, then you need to enter *111*6*1#. Below are the most popular codes from the MTS Russian operator:

1. Account verification is carried out by dialing the combination *100#.
2. You can see what the funds were withdrawn for during the last 5 actions using the command *145#.
3. You can quickly find out your mobile number using the code *111*10#.
4. To check active paid options, use *111*11#.
5. To check the current tariff, use *111*12#.
6. You can find out about the remaining package offers by entering *217#.
7. You can top up your balance using a bank card by requesting *115#.

This is only a small number of requests that the operator has. All details can be found on the website, and this article describes only the most common and necessary ones. Information on requests for tariff plans will be provided in the description of the tariff itself selected by the subscriber.

Velcom teams

Through a USSD request from Velcom, subscribers can manage mobile communications independently. Thus, to check your balance information, you need to dial *100# on your phone keypad. If the user needs to change the payment system, the code *145# is used. These are the basic codes for managing your money.

You can also manage tariffs. To activate a particular tariff plan, there is a dedicated team. Now we suggest that you familiarize yourself with other methods of plan management. To check the active tariff you need to dial *141*2*1#, and to find out mobile number, dial *147#. In some cases, an SMS will be sent in response to the request, and in some cases the data will be displayed directly on the screen.

For information about mobile internet and other options use the combination *135#. After entering, a menu will open in which you can select different services and familiarize yourself with them, as well as, if necessary, activate them. There is another menu that allows you to open help and commands for other queries; for this, users need to dial *141#. As you can see, Velcom USSD requests are very similar to MTS commands and work similarly.

MegaFon teams

The MegaFon operator also has a large list of combinations that subscribers should familiarize themselves with. You can see all possible codes at official page, and only the most popular among users will be described below:

1. To call a menu, which in functionality can replace a personal account, enter *105#.
2. You can find out account information using the code *100#.
3. You can view your number by requesting *205#.
4. Remaining package offers are found out through the combination *558#.
5. To detail information about the tariff used, enter *105*3#.
6. Information about bonus balance provided by *115# code.
7. It is very convenient to use the “Call me back” service if you enter *144*client’s mobile phone number# on the keypad.
8. To top up the balance of another MegaFon user, use the combination *143*number#.
9. You can use the “Promised Payment” service by entering *106#.

These are the most common MegaFon USSD requests that are used most often.

Sooner or later, combinations will be useful to every mobile subscriber, so it is better to study the most important ones so that they can be applied at the right time. All commands from MegaFon are completely free, and clients can use them in their work at any time convenient for themselves.

Conclusion

As you can see, there are a lot of requests, and they are all responsible for individual services. It is important, after entering one or another combination, not to forget to make a call to send the command, otherwise the required information will not be provided.

To clarify the parameters of their tariff plan, subscribers must first clarify its name. This will help you get acquainted with the parameters of room service, for example, via the Internet. How can I find out the tariff plan on Velcom if the documents issued when obtaining a SIM card were lost or the terms of service on the number were repeatedly changed? The operator mentioned earlier offers several options for obtaining information about the conditions under which the subscriber uses communication services. Let's look at how to find out the tariff plan on Velcom in more detail in this article.

Overview of possible options

Before moving on to the main topic of the article, I would like to clarify that the operator has developed several services to inform its subscribers. With their help, you can also find out the Velcom tariff plan:

• USSD request(by entering a special request, you can view the data of interest quickly and without additional costs through the USSD service);
• call the support line(experienced consultants will answer customer questions and help determine the choice of tariff or additional options);
• ISSA service(popular Internet assistant, full name - Internet subscriber service).

Method 1. Contact the support line

Registered subscribers or potential users of the operator’s communication services can contact the support line and ask how to find out what Velcom tariff plan. From the SIM card of an existing subscriber, you can contact the information service by dialing 411. As with calls to the support lines of other telecom operators, there is a voice information system that will help the user obtain the data of interest, without connecting to a specialist.

Method 2. How to find out the Velcom tariff plan (USSD service)

A convenient and functional way is to receive information about your number (this could be balance, tariff name, information about connected services, etc.) via USSD. After sending a short request, the subscriber will have to wait up to two minutes - the response from the operator will arrive immediately (via text message). There are a number of commands that all subscribers should know. To begin with, we present the basic query, which can be the answer to the question discussed in the article.

*141*2*1 # - by sending a similar combination, you can receive in a response message not only the name of the tariff activated on the number from which the command was dialed, but also view your number ( similar function may be quite convenient for new clients who have not yet managed to remember their own number);

Other USSD requests that may be useful to customers

• *141*2*3*1# - Internet users from mobile gadgets this request will let you know what conditions apply to at the moment on the number when using the Internet, in case of connecting a tariff or option with subscription fee The date upon which the money will be debited will also be indicated here.
• *141*3*4# - for subscribers who have decided to change their tariff plan, this request will allow them to realize their plans.

Method 3. Using the Internet Assistant

How to find out the tariff plan on Velcom if you have the Internet? The web interface of the ISSA service is available on the official website of the Belarusian telecom operator. First, before gaining access to viewing and managing your number, you must register in the system. Detailed information How this can be done is contained on the main page of the service. Here is a brief overview of the actions that the subscriber will need to perform.

Registration on the service

A subscriber who wishes to gain access to the Internet service and a functional personal account must complete the following steps:

• From a mobile gadget in which a SIM card with the desired number is installed, enter the request *141*0#. This command allows you to access the service for setting a password to access the web information service.
• Assign and enter a sequence of characters (password) to access the Internet assistant. Of the basic requirements for a password, only one should be highlighted: the number of characters should not be less than five. In this case, the maximum length of the access code cannot exceed ten characters.
• Wait a few minutes for the data to be updated in the system and go back to the page for entering authorization data, indicating your number and the password assigned in the previous step.

What features are available in the online customer service?

Those operator clients who are already familiar with the functionality of their personal account will never be faced with the question of how to find out the tariff plan on Velcom. After all, by visiting the personal page of the ISSA service, you can perform any operations with the number, for example:

• find out the balance;
• view the name and parameters of the tariff plan;
• change the tariff;
• view the list of current options;
• manage connected services: disable and connect them, etc.

Conclusion

How to find out the Velcom tariff plan: by the support line number, visit the web support service for subscribers or use short request services - the client of the previously mentioned operator decides. Previously, we looked at several ways to obtain data. It should be noted that the most effective and less expensive is the USSD functionality: in order to use it, you do not need to connect to the Internet, wait on the line for a specialist to answer, or bother with the voice menu, moving from point to point in the system.

Velcom is one of the most popular mobile operators in Belarus. This is due to the fact that it offers many favorable tariffs. Some users forget which tariff they chose. Today we will tell you how to view your Velcom tariff plan.

Ways to find out your Velcom tariff

There are several ways to find out your tariff plan. We have prepared brief instructions for each of them. It describes step by step how to correctly use one or another method.

USSD request

Each operator provides the ability to manage the number thanks to USSD requests. These are commands by entering which the user can find out the tariff plan, mobile number, balance, etc.

To find out the current Velcom tariff:

1. Open the keyboard on your smartphone or tablet.
2. Dial a simple combination *141*2*1#.
3. Click the Call button.

An SMS message will be sent to your number containing the name of the tariff plan and phone number.

Call to a short number

Some people learn better from information they hear. For such, the operator offers a voice service. To use it, you need to dial short number 411 and press the Call button. The robot will answer you. Navigation through service sections is carried out using buttons. You just need to listen to what he says automatic system and press the desired number. If something is not clear, you can contact the operator right there and ask him a question.

Internet assistant

Another way to find out the tariff plan is to use your personal account. This method Works both from the phone and from the computer. All you need is the Internet. The method itself does not require much time. If you have not registered in LC, you will have to do so.

Registration in your personal account

How to login

To login, go to home page OK. Then open your “Personal Account”, there, in the special fields, enter your phone number and password. After that, click the “Log in to your account” button.

How to view tariff information

Knowing the name of the tariff plan, you can easily find out the terms of its validity. This is done through the official website of the operator:

1. Follow the link - velcom.by.
2. In the top menu, select the “Tariffs” section.
3. Find your tariff plan in the list provided and study its terms.

As you can see, there is nothing difficult about finding out the name of your tariff. Use any of the presented methods that is more convenient for you.