Whatsapp does not display visiting time. Why doesn't WhatsApp show the time of the last visit? If you block a user, will he know about it?

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Normally, the messenger continues to work after exiting it. background: the application is minimized, you do not use it, but calls are made and notifications about incoming messages work. If WhatsApp notifications do not arrive, it means that the device has some kind of malfunction or its settings have been changed. We will tell you how to fix the problem on iPhone, Android, and Windows Phone, and we will also give separate instructions for Xiaomi and Meizu.

Checking and setting up the Internet

The instructions provided will work for most popular platforms. You may encounter slight differences in wording, but this will not affect your understanding of the process. A special case is if WhatsApp notifications on Windows Phone stop coming: pay special attention to the quality of the Internet and the point regarding the battery saving mode.

For owners of Xiaomi and Meizu smartphones

The devices of these companies are positioned as the most “long-lasting”, capable of operating for a long time without recharging. In fact, the manufacturers are lying a little: this advantage is not achieved due to the increased battery capacity. Task Manager blocks work by default third party applications in the background. As soon as you close the messenger, it is completely disabled and is offline. Accordingly, WhatsApp does not show notifications about a message or an incoming call.

Opens up a world of limitless communication for its users. After all, here you can communicate with people from all over the world, call, send messages and send media files.

Sometimes, errors may occur in the program. In order to understand why WhatsApp does not send videos, why this happened and how to solve it, read the materials in this article.

Why WhatsApp may not send videos

There are many reasons why WhatsApp may not send videos. The most common error options are the following:

The Internet connection has been interrupted, the data transfer speed has decreased, and the Internet device has malfunctioned.
On the device through which you use WhatsApp (phone, tablet, laptop, PC), the time and date are set incorrectly or incorrectly.
There is a problem with the device memory.
Problems with the SD card: there is not enough memory on the SD card, the memory card is selected in read mode, the SD card is damaged.

Options for solving the problem

In order to check whether the Internet connection is active and whether its speed is sufficient, you can perform simple manipulations. Launch a browser on your device and try to load any Internet page. You can also try connecting to another Internet access source.

If you have the wrong date and time set, you should fix this so that there are no problems during the transfer of media files. On your mobile device, you need to go to the settings in the “Date and time” section. On a PC or laptop, you can either go to personal settings, or on the taskbar click on the Clock icon right click mouse and select the Time Settings section.

Problems with the memory card will arise when files are saved to it. To check and resolve problems that occur with the SD card, follow these steps:

Check if your card has enough memory. IN otherwise, i.e. if it is full, WhatsApp messenger will not be able to save files. In order to free up memory. You will need to remove unnecessary or outdated files.
Check the SD card to see if it is set to read-only mode. To check this, try saving information to an external drive from another program. If you succeed, then the mode is disabled, in which case you can save the files via WhatsApp. If saving fails, then you will need to change the mode. You can read the instructions on how to do this in the user manual.
If there is sufficient memory, files from WhatsApp may still not be saved. Therefore, you will need to remove this program from the memory card.

Before deleting, it is worth considering that backup data, message history, downloaded files will be destroyed. To delete WhatsApp data from an SD card, you will need:

Create backup copy all messenger data and save it on another device.
On a PC, you need to open the memory card folder and delete the WhatsApp folder, after which all media files will be erased.
You will need to restart your phone.

If all of the above options with the SD card did not help, then it is faulty. Try formatting it, just keep in mind that this leads to the destruction of all data on the card.

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Have you been using WhatsApp for a long time, but don’t know everything about it yet? This is easy to fix. Here are questions that are often asked to their support team and they are tired of answering them.

How do I know if my message has been read?

In your list of messages, there are green checkmarks next to each of them. One appears next to the message a second after it is sent. This means that the message has been successfully delivered to the WhatsApp server. The second green checkmark means that the program on the recipient's phone is connected to the server and has successfully received your message.

Important: two green checkmarks next to a message mean that it has been delivered to the recipient's phone, but does not mean that it has been read. Or understood.

Well, if you send a message to a group chat, the delivery notification will not be displayed on your phone.

Why can't I see the last seen time of my contacts?

If you enable the “nobody” feature and don't want to show others your online status, you won't be able to see when they were last online. To see the “online” or “was online” status, you will have to disable the “nobody” service.

If this concerns a specific subscriber, you may be banned from his contact list. Don't be discouraged and read on to find out if this is true.

The interlocutor has read the message, but there is no read notification

It happens that your message has been read, but you will not see a notification about this. This may be the case if your interlocutor uses push notifications for WhatsApp. If he sees a message on the locked screen but does not unlock the phone, it will remain “undeliverable” on the phone.

If the message is long, only part of it is displayed in the notification. This most often happens on the iPhone.

Nobody knows what free calls are on WhatsApp because they are not there. To make free calls, you can use Viber or Line. As a last resort, Skype. Whatsapp only has a voice messaging function.

7. Recover deleted messages

It doesn't matter why the messages were deleted - as a result of some kind of failure or simply due to your carelessness. The main thing is that in most cases, deleted messages can be recovered.

WhatsApp automatically creates backups daily and stores them on your phone's MicroSD card. So uninstall and then reinstall WhatsApp. The messenger will offer you to restore your message history, and all you need to do is click on the “Restore” button.

8. Protect WhatsApp with a password

Some things are not meant for prying eyes, one of such things is your WhatsApp correspondence. If you know that one of your friends or family members likes to go through your private messages, then best solution- Protect WhatsApp with a password.

There are applications that will help hide your correspondence from prying eyes. For example, ChatLock.

Like all other popular instant messengers, WhatsApp displays the time of his last visit in the user’s profile. But privacy is very important to some people, so they resort to using some tricks to hide their status in the program. This article will tell you why you can't see the last seen time of other users and how to disable this option on your phone.

Why doesn't WhatsApp show the last visit?

Before moving on to detailed manual When setting up privacy in the messenger, it’s worth explaining why other people’s accounts may be constantly offline, although you know for sure that their owners are authorized. Everything is quite simple, this is not a program failure, just another user using a special software or set the appropriate settings in the application. The fact is that not everyone likes monitoring from other people and sometimes does not want someone to know what they are doing at one time or another. That is why developers provide the ability to hide the real status.

Permanently offline

It was said above that some use special third party programs to turn off the attendance indicator. This is because WhatsApp does not provide the ability to disable it completely, but third-party developers have created an application that allows you to achieve the desired result. It's called Hide Whats app and is distributed through Play Store under a free license. That is, any user can install it on their smartphone without any problems and use it to disable the attendance monitoring option.

When you launch Hide Whats app, you will see an interface consisting of only five buttons. We are interested in only one – Notifications. To disable the user status monitoring option, do the following:

Click on the “Notifications” button.
From the list of applications, select “WhatsApp”.
In the drop-down list that appears, select the “Block” option.
After this, return to the main menu of the application.
From the “My application” list, select the messenger.
Wait for the application to finish scanning.
Click the “Done” button to start the program.

Immediately after this, your WhatsApp status will always be displayed as Offline.

WhatsApp settings

But if you are not a supporter of using third-party software from unverified sources, then you can configure privacy directly in the WhatsApp application. Of course, you will not be allowed to permanently display offline, but you can prevent other users from viewing your status. To achieve the desired result, you need to perform a few simple steps:

Launch the messenger.
Click on the function button, which is located in the upper right part and looks like three vertical dots.
From the list, select the “Settings” line.
In the menu that appears, go to the “Account” section.
Select "Privacy".
In the "Personal Data Visibility" section, select "Visit Time".
From the list that appears, select who can view the time of your last visit.

After this, you can continue to use WhatsApp as before, only now only users from the group you have selected or no one at all will be able to see your status if you have specified the appropriate item.

What to do if WhatsApp shows the wrong time

Privacy is one thing, but sometimes the program crashes and all incoming messages have the wrong sent date. And the reason for this is not third-party software installed on the sender’s smartphone, but the incorrectly set time zone for you or the person who is communicating with you. If you find such a problem, then you just need to change the settings of your smartphone. On different devices this is done in different ways.

Android– Settings → Date and time
iOS– Settings → General → Date and time
Windows Phone– Settings → System → Date + time
BlackBerry– Settings → Display → Date and time
BlackBerry 1 0 – System settings → Date and time
Nokia S40– Menu → Settings → Date and time
Nokia S60– Menu → Settings → General → Date and time

Going to the settings, all that remains is to set the correct time zone. By the way, it is recommended to select the option automatic detection, however, you need to be connected to the network to do this.

Even in good app Sometimes bugs appear that prevent the user from interacting with it. For messengers, such a bug is disappearing friends. It often happens that a user opens WhatsApp to write a message to his friend, but cannot do it because the person he needs has disappeared or the “Contacts” tab is completely empty - no photos, no names. This means that WhatsApp does not see the contacts. Why is this happening? And how can this be fixed?

Why are contacts disappearing?

Before repairing a breakdown, you need to understand its causes. This will help avoid problems in the future. Every time WhatsApp starts, it connects to the phone’s address book and pulls data from it. Accordingly, if for some reason he cannot connect to it, then his friends are not displayed in the list.

Sometimes the problem also occurs if the application manages to take data from phone book, but it cannot process the information it contains because the data was entered with an error.

Universal solutions to problems with the friends list

If your WhatsApp has stopped seeing contacts, then try 2 universal tools - updating the list and displaying hidden numbers.

Updating the list helps in cases where the messenger was unable to independently retrieve the numbers saved in the phone. To do this, run WhatsApp application, go to the Contacts tab, open the menu and select Update

Now check your friends in the messenger. Often after this, the missing subscribers are picked up.

To display hidden numbers, follow 4 simple steps:
Step 1. Go to “Contacts” and, by clicking on the button in the form of three dots, open the “Settings” menu.

Step 2. Find the “Contacts” submenu (next to it is an icon in the form of two men).

Step 3: Check the “All Contacts” box.

Step 4: Wait for the data to update and click OK.

In most cases these simple actions enough to solve the problem. But if this doesn't help, let's look further.

What to do if all your friends disappear?

Imagine that you opened WhatsApp, and there is not a single person in your friends list. In this case, the first thing to do is check your phone's address book. If everything is in order there and the numbers are in place, but the universal solution does not give results, try updating WhatsApp.

Perhaps the whole point is that your version is simply outdated, and because of this the system is buggy and contacts are not visible.

To update the messenger, go to your AppStore (GooglePlay - for Android, AppleStore - for iOS) and see whether the update has been released for WhatsApp or not. In GooglePlay, to do this, you first need to go to the main menu.

And then select the “My applications and games” submenu in it.

This will open access to a list of applications installed on your device, under each of which there will be information about the availability of updates - the words “Update” or “Installed”. If there is an update, try installing it. Most likely, after this the contacts will appear again.

WhatsApp doesn't see a specific contact

Let's consider a situation where not all contacts have disappeared, but a specific one. There are several cases in which this is possible.

The subscriber no longer uses WhatsApp. A specific person may disappear from the list if he stopped using the messenger and deleted it from his device. In this case, you will not get the contact back until the user decides to install WhatsApp on his phone again.
Error in the number. Sometimes, due to an error of one or two digits (especially in the country code), WhatsApp may not see a certain user. Open the contact list in your phone and check whether the number of the desired subscriber is spelled correctly. It must start with “+”, followed by the country and operator code mobile communications. Rewrite the numbers in the correct format - this will make it easier for WhatsApp to pick them up.
The contact was accidentally deleted from address book phone. WITH touch phones This situation is not uncommon. Perhaps your friend's number was accidentally deleted. To communicate on WhatsApp, you just need to add it again.

Common problems with uploading or sharing photos, videos, and voice messages, may include the following:

You are having connection problems.
The time and date on your phone are not set correctly.
There are problems with your SD card:
- There is not enough free space on the SD card.
- The SD card is installed in read-only mode.
- The SD card is damaged.

More details

Please make sure that your phone has an active Internet connection with a good signal. To check this, we recommend loading any Internet page. If you are sure that your phone is connected (try connecting to different points Wi-Fi access and/or 4G), continue reading.

Make sure the date and time are set correctly. If your phone's date is set incorrectly, you will not be able to connect to WhatsApp servers to download your media files. Find out how to set the date correctly.

Sometimes WhatsApp may have problems saving files to your SD card. Try the following troubleshooting steps:

Make sure you have enough space on your SD card. If your SD card is full, WhatsApp will not be able to save anything. Free up space by deleting unnecessary files.
Make sure the SD card is not set to read-only mode. Try saving a non-Whatsapp file to your SD card. If the file is saved, there is no read-only mode and WhatsApp Messenger will be able to save the file to it. If you can't save anything, your card is most likely set to read-only mode. You will need to change this: check your owner's manual for instructions.
If there is enough free space there and you can save files to your SD card, but you are still unable to download files from WhatsApp, you may need to delete WhatsApp data from your SD card:
IMPORTANT: This operation can delete ALL message history backups and downloaded files.
- Now would be a good time to make a backup WhatsApp data. To back up your WhatsApp data, copy the "WhatsApp" folder from your SD card to your computer.
- Open the SD card folder on your computer and delete the "WhatsApp" folder. Now all your media files from WhatsApp are deleted. WhatsApp will still open and your chats will still be there, but your media files (photos, videos, audio) will no longer be there.
- Restart your phone.
- WhatsApp should now save the downloaded files.
Are you still reading? Remember point 2 where you checked if the SD card was set to read-only mode? If you were unable to save files to it, then your SD card may be damaged. In this case, you may need to format your SD card. This involves wiping the SD card and deleting it:
IMPORTANT: this action can delete ALL data from your SD card.
1. Once you format your SD card, you will no longer be able to get that data back.
2. If possible, back up everything on your SD card. One way to do this is to insert the SD card into a computer with an SD card reader and copy the files.
3. On your Android, go to Settings > Memory.
4. If it is, click Clear memory card.
5. Select Format SD card or Erase SD card.
6. Reboot your phone.

If none of these methods work, there may be a problem with your SD card. In this case, you will have to buy a new SD card to save/send files.

Good luck,
WhatsApp support