Windows 10 keeps losing sound. No sound on laptop or computer - What to do

Many users who upgraded to Windows 10 or after clean install The OS encountered a variety of problems with sound in the system - for some, the sound on their laptop or computer simply disappeared, for others, the sound through the headphone output on the front panel of the PC stopped working, another common situation is that the sound itself becomes quieter with time.

This manual describes step by step possible ways fix the most common problems when audio playback does not work correctly or the sound simply disappears in Windows 10 after updating or installing, or simply during operation for no apparent reason. See also: , .

The most common variant of the problem is that the sound on the computer or laptop simply disappears. In this case, as a rule (let's consider this option first), the speaker icon on the taskbar is fine, in the manager Windows devices 10 for sound card it says “The device is working normally” and the driver does not need to be updated.

True, at the same time, usually (but not always) in this case the sound card in the device manager is called “Device that supports High Definition Audio” (and this is a sure sign of the absence installed drivers on her). This usually happens for Conexant SmartAudio HD, Realtek, VIA HD Audio sound chips, Sony and Asus laptops.

Installing sound drivers in Windows 10

What to do in this situation to fix the problem? The method that almost always works consists of the following simple steps:

1. Enter in a search engine Your_laptop_model support, or Your_motherboard_model support. If you encounter problems discussed in this manual, I do not recommend starting to search for drivers, for example, on the Realtek website; first of all, look at the website of the manufacturer, not of the chip, but of the entire device.
2. In the support section, find audio drivers to download. If they are for Windows 7 or 8, and not for Windows 10, this is normal. The main thing is that the bit depth does not differ (x64 or x86 must correspond to the bit capacity of the system currently installed, see)
3. Install these drivers.

It would seem simple, but many write that they have already done this, but nothing happens or changes. Typically, this happens because even though the driver installer walks you through all the steps, the driver is not actually installed on the device (easy to check by looking at the driver properties in Device Manager). Moreover, installers from some manufacturers do not report the error.

There are the following ways to solve this problem:

Even if you couldn’t find official drivers, still try the option of removing the sound card in Device Manager and then updating the hardware configuration (point 2 above).

Sound or microphone stopped working on Asus laptop (may work for others)

I would like to separately note the solution for Asus laptops with a Via Audio sound chip; it is on them that problems most often arise with playback, as well as connecting a microphone in Windows 10. Solution:

1. Go to Device Manager (right-click on Start), open “Audio inputs and outputs”
2. By right-clicking on each item in the section, delete it; if there is a suggestion to delete the driver, do that too.
3. Go to the “Sound, game and video devices” section, remove them in the same way (except for HDMI devices).
4. Download the Via Audio driver from Asus from the official website for your model, for Windows 8.1 or 7.
5. Run the driver installer in compatibility mode for Windows 8.1 or 7, preferably as Administrator.

I'll note why I point to more old version drivers: it has been noticed that in most cases VIA 6.0.11.200 is working, and not newer drivers.

Playback devices and their additional parameters

Some novice users forget to check the audio playback device settings in Windows 10, which is better to do. How exactly:

After completing the specified settings, check if the sound is working.

The sound becomes quiet, wheezing, or the volume automatically decreases

If, despite the fact that the sound is played, there are some problems with it: it wheezes, is too quiet (and the volume may change itself), try the following solutions to the problem.

Apply the settings you made and check if the problem is resolved. If not, there is another option: try using the device manager to select your sound card - properties - update the driver and install not the “native” sound card driver (show a list of installed drivers), but one of the compatible ones that Windows 10 itself can offer. In this situation, it sometimes happens that the problem does not appear on “non-native” drivers.

Additionally: check if it is enabled Windows service Audio (press Win+R, type services.msc and find the service, make sure the service is running and its startup type is set to Automatic.

In conclusion

If none of the above helped, I also recommend trying to use some popular driver-pack, and first check whether the devices themselves are working - headphones, speakers, microphone: it also happens that the problem with sound is not in Windows 10, but in themselves.

Much more often the video card driver goes wrong. And then the system writes that it has been restored. If there is no sound in Windows 10, the user is most likely to blame. Very often in programs such as Skype, someone turns off the microphone and speakers, turns off the application and forgets about it. And then they wonder why the sound stopped working. The check is carried out in completely standard ways.

The first thing to check is the volume. The next logical step is to check the power supply of the speakers and the quality of the connection to the analog output connector. Finally, you should turn on the control on the speakers themselves. If all of the above does not help, look at the driver version when installed. Sometimes there is no sound in games after an update.

Step by step instructions

Errors are so typical that they can already be classified into groups. This is exactly what we are going to do.

Volume

For most of the population, the I/O ports are on the back wall system unit, addressed from the user. Therefore, the first step is to click on the tray to see if there is an icon like the one in the screenshot.

In 95% of cases, this completes system recovery.

The cable is not connected to the connector

Another thing happens - someone turned off the speakers so as not to interfere. In this case, the keyword “speakers” will be missing.

Need additional check! Right click on the speaker icon and go to playback devices.

Instantly everything becomes clear: not connected!

Fix this problem by inserting a “jack” into the green audio output connector on the motherboard. The screenshot shows only 3 ports; in modern models they will form the bottom row of the two available.

Pink microphone input. Please pay attention to this if the headset has two “jacks”. After this, make sure using the method described above that the speakers are connected.

Driver

A sign that you need to install the required driver will be the absence of any active system devices in the menu.

An empty list is a clear indication that a disk with firewood was included with the motherboard for a reason. The necessary software must be installed. Typically, changes take effect without a reboot. If sound devices are not installed, first check the task manager. Most likely the driver is missing. If the sound does not work after updating Windows 10, work in the same direction. The drivers turned out to be too old.

Device is disabled

From time to time, sound does not work on Windows 10 due to the fact that someone turned off the device completely. This can be done in two ways:

1. Program intervention.
2. Manually.

The authors cannot prove this in any way, but it seems that devices may disappear due to the installation of crooked drivers. This happens from time to time with USB. At the beginning of December, when I removed any device and installed a new one, the system did not see it. The authors had to turn off the power because the PC became uncontrollable, deprived of a keyboard and mouse. One reason that there is no sound in the headphones is usually more prosaic. Let's go back to Sound and look.

Everything is visible. It says in black and white that the speakers are disabled. To restore sound, click right click mouse and select the desired option.

Just in case, always select the checkboxes shown in the screenshot, this sometimes saves a lot of time.

Sound level

You can set the sound level not only on the speakers, but also on the system mixer. If after Windows installations 10 the sound is gone, don’t rush to blame Billy Gates and Microsoft. Check the sound level of all devices thoroughly.

Each object has this tab. Don't waste your decibels unnecessarily.

In the game

If the game world does not want to play, the answer to the question of why there is no sound lies somewhere in the settings area of ​​​​the application itself. There are simply no options here. This is not some emulator that has incompatibility issues. All releases are checked for Windows computer 10. This is part of a marketing strategy. Some games reset the settings if they are completed incorrectly operating system. You'll have to install everything manually.

We know for sure that fresh firewood immediately ends up on the Microsoft server list, but we recommend updating from the official hardware manufacturer. Windows has too many system devices to get confused among. Before you update your software, find out:

• Motherboard model.
• Sound card model (if available).

Just in case, we show how to do the same through Device Manager (although we do not recommend using it).

Everything in the Sound... folder needs to be updated. Perhaps the turned on fancy display is not perceived correctly by the system. In this case, the Dispatcher will contain question marks. This is a clear indication that you need to visit the manufacturer’s official website. Some displays support audio and we are updating the driver for this.

Imagine the situation: you turn on the computer, speakers, are looking forward to watching a new movie, and suddenly it turns out that after the update it disappeared Windows sound 10. At the very least it will be upsetting. What if you have important negotiations coming up or watching a live broadcast of the World Cup semi-final? Almost a disaster. We'll tell you what you can do if you experience sound problems after updating Windows 10.

The simplest thing

First, check the functionality of your speakers and headphones. You can try to adapt external devices to another PC or gadget. Inspect all wires to make sure the plugs fit tightly into the ports.

If the equipment is working properly, use the system service. Hover your mouse over the tray icon and right-click.

Wait for the diagnostics to complete and read the recommendations.

Follow the steps suggested to you to solve the problem when the volume is lost. In our case, let's try to disable everything sound effects. This may help when quiet sound after Windows updates 10. What to do if - follow the link and read detailed instructions to solve this problem.

Verify that the correct devices are listed as active.

Go to the “Sounds” section by right-clicking on the mixer icon.

On the tab "Playback" select the required equipment.

Reinstalling drivers

If visible reasons missing, but after updating Windows 10 the sound does not work, we are looking for problems in the drivers. They will be found in device manager(right-click on the main button).

In the audio equipment section you should see the normal name of the equipment.

If you only see the device type and signature "Device supporting High Definition Audio", this is an indicator that during the update the system was unable to determine the model and manufacturer, and universal drivers, which do not work with your devices. And as a result, the audio disappeared.

You need to download the correct “firewood”. Look for them in search engine. Enter the name of the laptop or motherboard and the word “support”.

Follow the link and act according to the requirements of the site. For Lenovo, for example, you need to specify serial number or full model. After which a list will be issued software. Look for the right one. If you do not yet have Windows 10 OS installed, we advise you to enable it.

Attention! The drivers will not necessarily be written specifically for Windows 10. If they are not there, don’t worry, download them latest version. Check if the bit depth matches: 32 or 64.

Download and install. Check if nothing has changed and the audio signal has disappeared, you should run the installation in compatibility mode for the system for which the drivers were written.

1. Open the folder with the executable file and open the properties window.

2. On the panel "Compatibility" Click the checkbox and select the appropriate OS version.

3. Apply the changes and run the file again.

If everything remains unchanged and the situation where there is no sound after updating Windows 10 (unexpectedly disappeared) remains, do the following:

1. Go to task manager.
2. Remove from sections "Audio Inputs and Outputs" and "Sound, Game and Video Devices" all devices marked as unidentified.

3. Run the legacy-compatible installation again.

This method of solving the problem of no sound after updating drivers on Windows 10 especially often helps with Realtek devices.

Reducing the volume level

When, after updating Windows 10, the sound became quieter or the volume gradually disappeared by itself, in the properties window, go to the Communication panel.

Click "No action required".

An inscription appeared on the screen: you will learn what to do and how to remove the inscription forever in another article on the site.

And the last reason why, after updating, Windows 10 does not work well or the sound is completely gone is disabling the Windows Audio service.

1. Press WIN+R and enter services.msc .

2. The Microsoft Services window will appear. Scroll to the line you want and make sure everything is included.

We hope this information helps you!

Installing an operating system is always a big step. No one knows for sure whether everything will go smoothly, and it often happens that some problems arise. Unfortunately, this also applies to those who decided to install Windows 10. Most often, after launching only the installed OS, they notice that the sound has disappeared. Fortunately, this can be solved, and in this article we will discuss in detail what to do if the sound disappears after installing Windows 10.

Carrying out analysis

First of all, when after installation there is no need to panic and try to re-install in the hope of a different result, it may be that the reason lies in the little things.

Windows developers have provided for a similar situation, and if after installing Windows 10 there is no sound and there is no audio, you can use the “Detect audio problems” function. To call it, you need to right-click on the speaker icon and click on the inscription of the same name in the menu. After this, an analysis of all problems will be carried out and a verdict will be announced at the end. But, of course, this method is not very reliable and most often it can show that everything is in order or that everything is not in order, but will not offer a solution.

However, if the analysis showed the reason and suggested a solution, do not dare refuse. This most often happens when the system detects that sound drivers not installed. Go to "Device Manager" and in the line "Sound, game and video devices". If a yellow icon is displayed there, then update the drivers through the context menu, and the problem is solved.

Trifle: settings are lost

If the previous solution to the problem did not help, we continue to think about why there is TP in Windows 10. Windows 10 with the abbreviation TP, which stands for Technical Preview, is a very unreliable Windows version. The sound in it disappears even because of every little thing. For example, these are broken sound settings. In other words, when the adjustment sliders are simply set to minimum. No matter how funny it may sound, this problem is quite common, and the catch is that few people make mistakes with the settings.

To fix this problem, you just need to call the mixer and raise all the sliders to maximum. To call the mixer, right-click on the sound icon and context menu click on the inscription of the same name.

If this was the problem, then you are very lucky. However, it often happens that it lies far inside the system itself, and then the solution is no longer so simple, but more on that later in the text.

Lack of drivers

It was already mentioned above that the problem when installing Windows 10 may lie in the drivers. And in principle, the algorithm of actions to eliminate the breakdown was announced there. But it also happens that in the device manager in the line “Sound, game and video devices” there are no devices at all, although the entire headset is connected.

This happens if the system is completely blind and cannot detect them. relatively simple: you need to download it yourself necessary drivers and install them yourself. It sounds simple, but in reality many people have problems with this, since the user simply may not know the model of his sound card.

It is very good that there is a way out of this situation and it is quite simple. Despite the fact that most experts recommend downloading drivers from the manufacturer’s official websites, these instructions can be ignored.

There is such a program as iObit Driver Booster. It is completely free, so feel free to download it from the official website and install it. After installation, you will see a huge “START” button. Click on it and just wait. After a while, you will be shown which drivers you are missing, and the “Install” button will be located there. Click on it and wait. After the manipulations have been completed, restart the computer and the sound should appear.

Incompatibility

Now it's time to talk about the worst. When, after installing Windows 10, the sound disappeared, and none of the above methods worked for you. Most likely, this means that your sound card or headset is simply not compatible. This may be the case, because the developers themselves admitted that they released Windows 10 in a “raw” state. In this case, there are two solutions.

The first is to purchase a new sound card or headset, and it is clear that this method of solution is not affordable for everyone, especially laptop owners. Therefore, the second option is a little easier - just wait. Wait until new OS updates are released that will bring the very compatibility with devices that you need.

Of course, there is a third option - simply abandon the “ten” and install a previous, more reliable version of Windows.

Playback devices

As you may have already noticed, it often happens that after Windows 10 the sound disappears. Now let's look at another method. Of course, it can be effective in extremely rare cases, but if there are no options, then any methods are good.

To begin, right-click on the speaker icon we are already familiar with and select “Playback devices” this time. The “Sound” window will open in front of you, all connected ones will be listed in it. We are interested in the speakers, so double-click on them.

In the window that opens, go to the “Levels” tab, there will be sliders there. If they are set to minimum, then rejoice, that was the problem. Set them to maximum and save the settings and leave safely.

However, if the sliders were turned up to maximum before, then do not rush to despair, there is another option. In the same way, go to “Playback devices” and there check that there is a checkmark next to “Default devices”. If this is the case, you need to enter Device Manager. There, in the line “Sound, game and video devices”, open the insert. Next, select your driver and double-click on it. In the window that appears, we need to click on the “Events” tab. There should be a message about the update, and if so, then feel free to click - this is the solution to the problem.

Conclusion

Now you know if there is no sound in Windows 10, what to do and how to deal with it. However, it happens that none of these methods helps, then either give up new Windows, or take the computer to a specialist. After all, digging into the system yourself can cause more harm.

Although the method using iObit programs Driver Booster. It is advisable to download it immediately after installing any version of Windows.

Hello friends. If after installation there are problems with the sound on the computer, that is, it completely disappears or it is only absent in headphones or does not play in games, then the reason lies in the fact that the sound drivers were not installed. It’s difficult to say why this happens, I didn’t have any problems with this, only with , but the drivers for the video card did not install. Now let's see what can be done about this and how to correct the situation.

No sound in Windows 10. What to do

Before we get into the thick of things, let's take a look Windows 10 sound settings, maybe you just need to increase the volume of the speakers. And even if 5.1 sound is not transmitted via HDMI. To begin, right-click on the speaker icon in the tray (bottom right) and select: Detect sound problems. If the troubleshooting module has identified the cause, it will write what the problem is. But most likely the audio service is not running or the drivers are not installed sound card. Then it will be clear in which direction to move. If nothing was found, then open Playback devices. Double-click on Speakers.

We need the Levels tab. We check that all sliders are at the proper level.

By the way, Realtek High Definition Audio in Windows 10 is installed automatically with all updates. Let's go to Start - Settings - Update and Security and looking for updates. If it finds something, it will be clear what it is. You may need to restart your computer, during which all necessary updates will be installed, along with the drivers.

Windows 10 sound drivers

If all else fails and the sound still does not work on the computer, then let's check if the audio drivers are installed. It doesn’t matter which one is in the case, Asus or some other, if you think that they need to be downloaded, then no, we will use automatic search drivers.

They are not on the official website, and from others it is extremely unsafe to download them.

Next to Start there is a search button, click on it and write: Device Manager. Let's choose it. We are interested Sound, gaming and video devices. Expand the list and if there is nothing there, right-click and select: Update hardware configuration. If there is something, then click update drivers. We do the same where: Audio inputs and audio outputs.
After the manipulations have been done, everything should work as normal and without failures. Those of you who updated Windows 8.1 or 7 to version 10 and lost sound, write in the comments whether my instructions helped you or not. If yes, then feel free to share this post on social networks. Here