Shutting down does not turn off the laptop. The laptop (computer) does not turn off completely, what should I do? After Windows shuts down, the computer does not turn off: service settings

Problem when it won't turn off Windows laptop 8 is quite common. The fact is that developers are constantly coming up with new features and capabilities for laptops. One such technology is the system quick start. The essence of this function is to save data to a file before turning it off, which, after turning it on, will restore all processes. However this function does not always work correctly: often the computer can turn off the display, but the processor and other components remain on.

Why doesn't my laptop turn off after finishing work?

In addition, the computer may not turn off due to a system update. The fact is that update packages are downloaded in normal mode, however, in order to install and apply them, the computer must be restarted. It is during a reboot that the registry and all services are updated.

Various running applications and services can also prevent the laptop from shutting down. For example, if you worked in Microsoft Word, then first you should save the document and close it, after which you can only proceed to disconnect.

There are a lot of such services. Moreover, some of them are hidden, that is, the user does not see that they are working.

Another reason why a Windows 8 laptop won't turn off is that it is simply frozen or the corresponding services are not responding. This can happen as a result of a malware attack (virus) or when installing some application that made incorrect changes to the registry.

Windows8 laptop won't turn off: Video

How to turn off a laptop if it won't turn off

If you clicked the “Shut down” button, but the system still does not shut down, then you should check what process is interfering with this and make sure that Windows 8 is not updating. To check this, you should move the mouse cursor to the upper right corner of the desktop and select “Search”. In the search bar write “Center Windows updates" and open the service. Here you can see if the update process is progressing in at the moment or whether there are downloaded packages that will be installed on reboot.

Manual shutdown

If you turn off the laptop, all processes have been completed, the screen has turned off, but the fan is still spinning and the power indicators are on, then you should wait 10-15 minutes. It is possible that the computer is simply taking a long time to shut down. If you have been waiting for a long time, but nothing is changing, then simply press and hold the Power button.

After about 10 seconds the PC will shut down. However, it is worth remembering that such a shutdown is equivalent to removing the battery and unplugging the device from the outlet. That is, if the PC did not save any data, it will not be restored and you will lose it.

Changing power settings

If such actions are repeated, and you have to hold down the power button each time, then you need to perform the following steps. Open the Control Panel: this is done by pressing the Start and X keys simultaneously. Next, in the upper right corner, you will find a search bar. Write “Power Options” in it and open the search result.

In the window that appears, select “Power button actions.” Here, click on “Change settings that are currently unavailable.”

In some cases, a situation may arise where the computer does not turn off after shutting down. This may occur due to problems arising within the system itself. But almost every one of them can be solved independently, without resorting to anyone’s help. And if everything works out, the computer is under Windows control XP will shut down via Start correctly.

What you might encounter

The most common problems that may be associated with the fact that the PC does not turn off via the Start button are associated with the following situations:

• The presence of a scenario in which the PC is terminated.
• Problems with virtual memory occur.
• An abundance of viruses on the PC or problems with the antivirus.
• The program has not closed.

So, we will solve each of the problems posed. After carrying out a set of troubleshooting measures, a computer that does not turn off through “Start” will become obedient and will no longer freeze during the shutdown process.

Checking with an antivirus program

The most common reason is large number malware that interfere with the correct operation of the device. Packed into Windows XP, they slow down the system and even prevent it from stopping. Since the OS is not able to stop working while some program in it is still running, it simply does not turn off.

The solution is to download the special healing utility Dr.Web CureIt!, and then check the system for viruses. It works the same in all versions of the OS, including Windows XP.

You need to run the downloaded program - it will not require installation. Then enable anti-virus scanning directly. You can additionally select the utility settings and those sections in the system that it will scan.

Additionally before termination Windows operation XP, but after disconnecting from the Internet, you can disable the antivirus, since its operation can slow down the computer. This is why it does not turn off after the command to shut down has been given.

Interference in the form of a script

The shutdown script is quite capable of preventing your computer from shutting down normally. Therefore, it is advisable to check if it exists. If the script is present, you should disable it.

To do this, you need to perform a combination of buttons on the keyboard Win + R, and then in the appeared command line type the command gpedit.msc.

With its help, a special Editor will open group policy, which can be used to disable the script.

In the window that appears, you need to follow this path:

• First go to Computer Configuration.
• After that, find the line that says “ Windows Configuration».
• And here, click on the name that directly speaks to our problem: “Scripts, start/end”.

At the end point of this path, you will need to double-click on the “Shutdown” sign, which is located on the right side of the window. After this action, a window with shutdown properties will appear. operating system. All recordings must be somehow saved outside the computer so that, if necessary, all settings can be returned to their place. After saving the information, all entries must be deleted. If the computer does not turn off because of this, then after saving the changes the problem will disappear.

Solving memory problems

Shutting down a device via the Start panel may have problems when Windows XP is configured to delete the page file during shutdown (or otherwise virtual memory). At this time, crashes, freezes and other delights of the fact that the computer does not turn off are quite possible. The best solution will disable this feature.

To disable it, you will need to log back into the Group Policy Editor in the manner described above. But now in the Windows Configuration section you need to go to another place, namely, to “Security Settings”.

The next step is to open the Shut Down: Clear Virtual Memory Page File section. In the menu that opens, you need to find the “Disabled” value and, so that the swap file is no longer deleted and does not slow down the shutdown process, activate it. After this, you will need to save the changes using “OK” and exit the Editor.

Error with applications

Sometimes it happens that stopping the computer after turning it off through “Start” may be delayed due to difficulties in ending a service or program. So it would be a good idea to check the event log, which may reflect errors with a particular application that arise while working with it.

To do this, you should open the Control Panel (Win + R, and then enter the control command in the line). In the window that opens, you will have to find the “Administration” section.

In it you will already need to find “Event Viewer”, where the “System” and “Application” logs we need to solve the problem are located. Any errors that occur will be displayed there. The services and applications shown in these logs should be disabled if they are not needed.

To shut down malfunctioning services, you should go to the “Services” section in the same “Administration” section and find them in the list of all available items. After that, open each one individually by double-clicking the mouse.

Then you need to go to the very first tab called “General” and in the “Startup type” section, disable the service. After that, save the changes and exit.

Programs and applications should be turned off simply - just end the process that the computer is currently processing through the Task Manager.

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One of the most popular articles on my website is material on how to configure automatic computer startup. However, in lately I encountered the opposite problem - several friends are already complaining to me that their computer does not turn OFF.

The symptoms are very simple: A person presses the computer's shutdown button (most often from the Start menu), but the computer does not turn off, but at best goes into hibernation mode, that is, it “falls asleep.”

But more often than not, the power button simply does not switch the computer to a different state. Here, for example, is a typical description of symptoms:

When I turn off the computer, at first everything goes as usual, shutdown, and then the monitor goes out (black screen), but the light does not blink as it should in the standby mode of the monitor, but lights up as if the monitor is still working and all the fans are working system unit. I had to press the power button on the system unit for five seconds and only after that the system unit turned off.

Let's look at ways to solve this problem.

1. Power problems (ACPI) in 7

If problems started with the installation of the operating system windows systems 7, then most likely you have problems with the ieee1394 bus controller

To solve this problem, go to the control panel—device manager and look for the “ieee1394 bus host controllers” section.

After that, select the devices, click properties - power management and check the box “allow to turn off this device”. The problem will be solved

2. Is the problem in Windows XP?

First of all, you need to check what type of computer you have in Windows 2000/XP in the system properties. If the computer type is standard, then check in the Control Panel in “Power Options” whether there is an “APM” tab and whether the “Enable Advanced Power management support” option is enabled there. If there is nothing similar, then in the Device Manager select “View” – “Show hidden Devices” and in the list of added devices, check for the presence of “NT Apm/Legacy Interface Node”. If it is not there, then install “NT Apm/Legacy Support” via “Add New Hardware Wizard”.

If “NT Apm/Legacy Interface Node” functions normally, but the computer still does not turn off, then try in the registry key
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
set the “PowerdownAfterShutdown” parameter to “1”.

3. Have your BIOS settings gone wrong?

If the problem is not related to Windows 7, then most likely the problem is that turning off the power software prohibited in BIOS.

Go to the BIOS (this can be done by pressing the Del or F2 key during boot) /

Check, check in the BIOS->boot menu->the values ​​of the ACPI 2.0 support and ACPI APIC support parameters.

They must be included.

4. Something is preventing the computer from turning off.

The computer may not turn off because some program cannot finish working without intervention...

In theory, in this case, a message should appear like: “Wait, Windows will close...”, but sometimes Windows rushes to turn off the screen even before this message appears.

Check which programs are running when you shut down. Try to force close all “suspicious” programs through the task manager. “We must try to “figure out” a buggy program using the method of elimination.

Often this occurs due to the fact that the device driver does not match the brand of the physical device, for example, the brand of the video card is mixed up - just check the drivers match and download latest versions drivers for your devices.

5. Virus?

Sometimes the problem is that when you connect to the Internet, a virus starts running on your computer, which does not allow you to close the connection when you turn it off. Check your computer for viruses and rootkits using some serious utilities, for example AVZ4 from Oleg Zaitsev. It allows you to fix 99% of problems caused by viruses and spyware.

6. Have you set the computer to automatically turn on over the network?

Try turning off the option in the BIOS - Wake Up On Modem and/or Wake Up On Ring and/or Wake UpOnLan

Today we will look at a problem that not only “dummies”, but also quite experienced users often encounter. So! You worked on the computer and decided to give it a rest. You carry out the usual shutdown algorithm, but... nothing happens: the computer does not turn off! Strange, isn't it? And most importantly, why did this happen today if everything was fine yesterday?

Let's take a look. Without further ado, I’ll say right away: the cause of the problem is a system failure. Just don’t ask why the failure occurred: there can be many reasons! We don’t so much need to find out the cause as eliminate the effect, right? And then: if you are a typical “dummie”, you still won’t understand the technical expressions that will describe the cause of the failure. Therefore, do not bother yourself with what is not necessary! Now let’s move on to ways to fix the problem that prevents your computer from turning off.

This method is addressed to users of both computers and laptops with Windows XP or Windows 7 on board and it involves turning off the power to the USB hub. This is done like this:

• 1) Right-click on the icon " My computer "and select the line" Properties " - tab " Equipment " - button " device Manager ".
• 2) We find an element in the menu called " Universal Serial Bus Controllers " and open it by clicking on the cross.
• 3) In the tab that opens, find the item " USB root hub ", move the cursor over it, click right click mouse and go to the item " Properties ".
• 4) You will find yourself in a window called " Properties: USB Root Hub ". There is a tab " Power management "We open it.
• 5) We see the line " Allow this device to turn off to save power ", next to it there is a window in which there is a "bird". Remove the "bird" and click " OK ".
• 6) Repeat this procedure for each USB root hub on your computer.

If your computer still won't turn off

Method No. 2

1) First you should check " Event log ".
To do this, follow the algorithm: " Start " - "Control Panel " - "Administration " - "Event Viewer ". We are interested in the items " System " And " Applications ": look at them for errors (you will see errors immediately, since they are marked in red).

2) If necessary, conflicting services can be disabled.
This is done simply: " Start " - "Control Panel " - "Administration " - "Services ". In the list " Services " displays all lists of services, with detailed description work. You can disable a service like this: hover over the service you want to disable and double-click on it. The window " Startup type "you choose" Disable " and click on " Apply ". Everything is very simple, so you can figure it out yourself.

After these manipulations, the reason why the computer did not turn off will most likely be eliminated.

Method No. 3

That's all. Thank you for reading the article. I hope it was useful to you.

Most often, a similar problem occurs among laptop users - you press the button "Shut up", but for some reason the computer does not turn off: the fans, video card and processor continue to work, and the message freezes on the screen "Shut down Windows".

In the article - the computer does not turn off after shutting down - I will tell you several methods that should help solve this issue.

Removing power from the USB hub

First, try disconnecting the power from the USB hub. To do this, go to “Start” - "Control Panel" – "Device Manager".

In Device Manager, expand "USB Controllers" by clicking on the small arrow on the left. Now find the "Generic USB Hub" fields and "USB Root Hub" and double-click on one of them.

The Properties window will open. Go to the tab "Power Management" and uncheck the box "Allow this device to turn off to save power", click "OK".

This item is responsible for the life of the battery, but USB devices do not always work correctly with it. By unchecking the above item, the laptop battery will discharge a little faster. Follow the steps described for all Generic and root USB hubs on your list.

Shutting down applications and services

If the computer still does not turn off, then you need to look at the events in the Windows logs. Using this method, we will disable applications and services that the system could not terminate on its own.

Stopping services

Go to: “Start” – "Control Panel" – "Administration".

Here, expand the item “Windows Logs”. Next we will be interested in “Application” and “System”. Review them for errors, they will be marked in red exclamation mark. Perhaps it is because of these errors that the system cannot complete its work. Below, note the source of the error.

Now, if you don’t need the service causing the error, you can disable it. Go to Start again - "Control Panel" – "Administration"– click on the “Services” shortcut.

In the following list, find the required service, it will correspond to the name of the source of the error. Select it with your mouse and read on the left what it is responsible for.

To disable a service, double-click on it with the mouse and the properties window will open. In it, in the “Startup type” item, select “Disabled” from the list. Click Apply and OK.

Closing the application

If an application is interfering with shutting down your computer, you can simply remove it or exclude it from the startup list. To do this, press the key combination Win+R, enter msconfig in the field and click OK.

In the window. Here, uncheck all suspicious and unnecessary programs and click “OK”.

Restart your computer, if the problem is not solved, go to the window again "Systems Configuration" and on the “General” tab, leave a checkmark only in the item "Load system services". Click Apply and OK.

If after this the computer shuts down normally, then go to this window again and check the boxes for the services and startup components you need.

Removing viruses

Reduce service shutdown times

Another method that can help solve the problem in question is to reduce the time it takes to close services when the operating system shuts down. To do this, go to the registry: press the combination Win + R, enter regedit in the field and click OK.

Will open "Registry Editor". In it, follow the path marked with a red square at the bottom of the window in the figure below. Now with right side select “WaitToKillServiceTimeout” and click on it with the mouse. In the window that opens, change the value 12000 - this is 12 seconds, to 6000 - 6 seconds, and click "OK". Now the waiting time for closing services will be 6 seconds instead of 12. Restart your computer.

I hope one of the methods will help you, and the problem of why the computer or laptop does not turn off after finishing work will be successfully resolved.

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